We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Bedrijfsgegevens


Contactgegevens

2,6

Slecht

TrustScore 2.5 uit 5

16 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

On my 4th order

Superb site, get your beans cheaper than the supermarket and delivered to your door. Build a box to earn a fee gift and keep the postage costs low. You can choose from limited edition stuff, like my favourite jalfrezi beans, hard to find elsewhere but often out of stock. All the favourites are here, tomato soup, and sauce, Bolognese, ravioli, macaroni cheese, chili beans etc. offers are available for 12 tins of soups, there's even a monster munch aquirty mayonnaise. I've just received a huge box of stuff, which will last for quite a while, and I don't have to lug them round a store, into my car and bring them home, as they're delivered within a few days. Excellent site. I've bought from them about 4 times now, and find it amazing.

15 mei 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor customer service for damaged personalised tins

I ordered personalised tomato soup cans, both arrived dented, and with only a 1 month shelf life which is odd for such a long life product. The customer service refuse to replace personalised goods, even if they are damaged. I was only offered a refund and left to order again.
I had to write many message before they agreed to refund the postage cost of a reorder. Unfortunately the replacement cans were also dented. I then decided to cut my losses and take the product refund as I had lost patience with the service.

4 november 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No customer service

No customer service. No offer to contact carrier when delivery was confirmed on 3 occasions and still not delivered!
Requested a refund and told today wait another 48hrs! I have waited since 6th December!

7 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered personalised gifts for…

I ordered personalised gifts for Christmas. The parcel arrived, photo evidence provided, clearly showing my address and yet the parcel went to a house in Colchester, 120 miles from the address shown. Contacted Heinz several times, emails and phone calls. The last email saying it is my fault. Will never use Heinz again.

15 november 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great Customer Services After First Issues.

First delivery arrived with dented tins, but the customer service team sorted out the problem and resent the order. These arrived with no dented tins. My first delivery was on Friday, and the second delivery arrived on the following Monday. Fantastic service.

13 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Virtually a scam service

Placed an order for a novelty, personalised item via their constant advertising on instagram. What I received was completely wrong. Have tried repeatedly to communicate with them. No way to have any kind of conversation as they just email me once to every four of my DMs using a no reply email address. Will never use again. Pretty much a scam setup

19 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Out of a package containing fourteen…

Out of a package containing fourteen tins, eleven of them were badly dented. However, the box containing the tins was not damaged. This clearly shows that the person packing the order selected badly dented/bent cans that no shopper would select themselves (and then individually wrapped them!! WTF!).
Terrible service from Heinz to Home - will not order from them again.

6 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor Service and Wasteful Packaging

I ordered baked beans and soups from Heinz to Home and was very disappointed. I wanted to cancel due to a previous bad experience with Evri, but by the time I got the dispatch email, it was too late. Heinz also told me they couldn’t avoid using a specific courier if I ordered again.

Most items are sold in bulk, yet every tin was individually wrapped, creating unnecessary waste and hassle. Some tins arrived damaged, and when I reported it, Heinz didn’t care. Sadly, this is the only way to get gluten-free beans and sausage now, but the service and delivery are awful.

26 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Nothing to Recommend Heinz to Home

Order marked as dispatched then never arrived. When enquired told order has been cancelled. Not communicated to me. When stuff has arrived its been damaged. Unless you enjoy a total lack of communication and loads of hassle don't bother with this.

11 januari 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid Aviod Aviod

Placed an order two weeks ago had email saying being dispatched then nothing today had email saying order refunded no reason given .Then an email saying order had been returned which is totally untrue rang customer service what a waste of time . Just kept repeating i was getting a refund.. I Rang customer service Just kept repeating i was getting a refund. For a major brand there customer service is awful and there sales operation is not fit for purpose unable to dispatch goods to customers .

29 oktober 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Prompt Delivery

Put an order in in 1st October (saw limited edition monster munch mayo on Facebook and had to try it) then came to check trust pilot and saw the low score. I shouldn’t have worried. Parcel arrived on 3rd October but I wasn’t home and redelivery happened today with all items well wrapped. So impressed! Glad I ordered before reading the reviews here as I wouldn’t have ordered.

4 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Placed an order on the 23rd September

Placed an order on the 23rd September.
Was never given a dispatch email. Was then given a “the order hasn’t been sent to you email”
Only to contact consumer service multiple times to be told “it will be shipped within 24 hours”
When it never did dispatch itself.

23 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor customer service

Absolutely dreadful customer service.
I had placed an order on 24/11/23 unfortunately the items were never dispatched. I contacted the online chat option and was repeatedly told my enquirie had been escalated to the customer care team who I can only describe as useless. I am on my fifth attempt to try and recover a full refund as my order was never dispatched. Very very poor

25 november 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Thank you Heinz for refunding me today…

Thank you Heinz for refunding me today for my order of 24/11 which never arrived and for which there was no communication from you .0 for service and communication.If I had not persisted you would never have realised .Please review your order systems

15 december 2023
Review zonder uitnodiging

Is dit jouw bedrijf?

Claim je profiel om toegang te krijgen tot de gratis zakelijke tools van Trustpilot en versterk de relatie met je klanten.

Gratis account aanmaken

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer