Letio Reviews 123

I had a very tight turnaround where I was hoping to move into my prospective rental property very soon after I first viewed it. Everybody involved from Letio from the initial viewing with Bianca, to the offer process and communications with Mark and all the onboarding process with Zoubida was done with the utmost effort. I really appreciated how everybody pulled together to try and get me the earliest move-in date possible, which made my eventual move so much smoother. The whole experience felt very professional yet personal, and I would definitely feel very confident making another move to a property managed by Letio.

The team at Lettio are fantastic very professional.The photos and advertisements were done to a high standard.Better than other well known high street agencies I’ve used in the past.I had plenty of updates and stringent referencing on tenants also their commission rates are very reasonable when you compare to all the major high street agencies.overall a great experience and would recommend to use Lettio

Really happy with the overall experience. The team is very friendly and supportive, and everything was handled smoothly from the start.

I signed the contract online, which made the whole process super easy and convenient. Support has been great, and maintenance requests are dealt with quickly and efficiently.

Thanks to Zoubida for handling the contract and Nith for always being helpful with maintenance and general support.

Overall a stress-free and positive experience. Would definitely recommend! 😊👍

Mark & Zoubida did an excellent job. I thoroughly recommend them !

The Letio team worked with me on renting a flat for the first time in the UK, and they were wonderful! I never had to chase for updates, they were always clear about next steps and kept in constant contact, and always ready to answer all my questions.

Signing, payment, document reviews, everything was really smooth and their portal is straightforward and easy to use.

I want to shout out Zoubida and Mark especially as I had the most contact with them, but I'm sure the rest of the team behind the scenes are just as lovely.

Definitely would work with them again in future!

Over the many years I have been renting out my property, I was truly impressed with Letio. I found the whole team to be extremely professional and highly responsive with a refreshing approach to the business. I would strongly recommend Letio to anyone wishing to let their property.

Great team. Responsive and very helpful. Competitive rates. No hidden mark ups. Good AI tools and analytics.

Letio are a breath of fresh air in the world of property management and renting.
This is my first adventure into becoming a landlord and these guys have made it a simple, stress free and a totally painless process.
The whole team are professional, well organised and so very approachable.
I couldn’t recommend these guys enough and the commission they charge for such a great service is so competitive than the competition.

As a first time landlord moving abroad, the team at Letio were brilliant at guiding me through the process and supporting with every detail. Mark is incredibly knowledgeable and surrounded by a great team, Aqsa & Zoubida. My tenants went out of their way to say how inviting and informative the viewings were and I've never waited more than half a day to get a response to one of my many questions!

Our experience leasing our property through Letio was excellent. Their all in one fee structure was not only way more straightforward than the more well known companies, it is also way more reasonable!
Mark was our initial point of contact, and worked tirelessly to find us the right tenants. He seemed to be working 24/7 and was always available to take calls and update us on the status. His team who then worked on the administrative details were equally professional and hard working, ensuring all the necessary complexities were taken care of. Definitely recommend them.

This is the third time I’ve renewed my lease with Lettio being the agency. They really are the best agency I’ve worked with and they truly have the tenant at heart. Thank you so much mark and the team.
Best
Hannah

Letio have been absolutely fantastic to work with. From the very beginning, their team made the whole letting process smooth, transparent, and stress-free. Communication was always clear and timely, with every detail handled professionally and efficiently. What stood out most was their friendliness and genuine care – it never felt like “just business,” but rather a partnership built on trust.

I truly valued their guidance and proactive approach, especially when it came to pricing, tenant management, and keeping me updated every step of the way. Their responsiveness and attention to detail gave me complete peace of mind, knowing everything was in safe hands.

If you’re looking for a letting agency that combines professionalism with a personal touch, I can’t recommend Letio highly enough. They really go above and beyond for both landlords and tenants.

Quick and clear communication. Professional with good systems in place

Mark at Letio was very approachable and down to earth, giving direct and transparent guidance on the local market and what Letio offers. The team has been a pleasure to deal with after helping me find tenants!

Letio may be new to the market, but they’re already making a strong impression. Professional, approachable, and committed to delivering great service, the team brings a refreshing energy and reliability. Excited to see how they continue to grow and support the community!

Energetic and no-nonsense support
The team at Letio were enthusiastic & action-driven, and all members of the team have been responsive and friendly. They worked with us to rent our property as if it were a joint project and their fee structure is transparent and feels fair to all parties.

Can’t speak highly enough about Letio. They let my property out in super-fast time with absolutely no hassle. My initial meeting was with Mark who talked me through the whole process. I was struck by the fact that he seemed genuinely passionate about providing the best service for both landlords and tenants… and at a very reasonable price. From then on Zoubida and the rest of the Letio team ensured that the whole process went like clockwork. I have no hesitation in recommending Letio and would definitely use them again in the future.

I'm a landlord and it's first time using Letio. I have found the team to be very responsive and dedicated to finding the right tenants. They put a lot of effort into making the letting process as straightforward as possible so great for landlords.

Mark, Nith, and the whole team have been outstanding throughout the letting process. From the first valuation to the tenants moving in, everything was handled with efficiency and care. Mark was always quick to pick up the phone, respond to messages, and keep me updated at every stage.

The property was let quickly, and the process felt smooth from start to finish. It’s clear that Mark understands the market well and genuinely cares about achieving the best outcome.

A big thanks also to Nith for making sure all the certificates and paperwork were organised without delay, and for managing the property with real professionalism once the tenants moved in. The combination of clear communication, attention to detail, and genuine care made the whole process stress free.

I wouldn’t hesitate to recommend the team.

I'm a tenant in a flat let and managed by Letio. We loved the flat from the first view. Mark and the team worked out all our requests with the landlord, the approval and documentation process went smoothly and we moved in with no fuss. Very happy with the support all along.