Good products and excellent customer service! We've ordered a variety of product from them - flower, prerolls, gummies, shrooms and hash. The only time we were unhappy with our hash (which we order q... Toon meer
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Thanks so much, Herb Castle folks, for being so professional, helpful and kind! Your products are of great quality and all my interactions with you have been very positive so far. I highly reco... Toon meer
Bedrijf heeft geantwoord
My order was delivered to wrong location by Canada Post. This isn't the first time either. Both times the customer service I received was fantastic. This last time, I was even resent my order, plus a... Toon meer
I have been purchasing weed for my disabled son, from Herb Castle for what seems like forever. This Company has been absolutely amazing!! Their customer service has been awesome and the delivery has... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Herbcastle- Buy Weed online - Best Mail Order Marijuana Herbcastle is your #1 source for Mail Order Marijuana in Canada. We provide around the clock customer service and highest quality cannabis. Free shipping on orders over $99.
Contactgegevens
4,7
Uitstekend
113 reviews
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The product was fine
The product was fine, could be better but I bought the cheaper ones. The bad review is on the shipping. Told me my package was being delivered one day, then changes it to 4 days later... Aggravating
13 januari 2021
Antwoord van herbcastle.co
Hi Gabrielle, thank you for your review! I'm very sorry for the delay on the delivery of your order. We shipped your order on the same day that we received it but unfortunately Canada Post has been incredibly busy since about mid November. This is due to the Christmas season normally being busy for them, in addition this year there was many more people ordering online and Covid-19 restrictions they had to follow to keep all of us safe. This delayed deliveries and unfortunately there was nothing we could do about it. I'm so sorry about that!
Antwoord van herbcastle.co
Thanks so much Wilfred! We really appreciate your support and are so glad that you are enjoying our products!
The weed is good I just hate waiting…
The weed is good I just hate waiting long for my order's
12 januari 2021
Antwoord van herbcastle.co
Hi Jesse, thank you for your review! I'm very sorry for the delay on the delivery of your orders. We ship the orders on the same day that we received it (or the next business day) but Canada Post has been incredibly busy since about mid November. We do all that we can to get the packages to you as soon as possible but unfortunately we cannot control Canada Post. I am so sorry for that. We appreciate your business and hopefully will be able to get your packages to you quicker!
It came but it was not what I ordered I…
It came but it was not what I ordered I ordered AK-47 but got strawberry cough instead I wanted a traditional Afghan hash if I wanted my hash to taste like strawberry I would have ordered that not really happy with it so I will add to my review that herb castle gave me a 100$ discount on another order if I would try them again so I did and bought an oz of grape god hash and it is good dose not taste at all like grape just like a old school Afgan still out over 100$ so not going to recommend them but I am a fair man so I give them credit for a 40% of a fix
11 januari 2021
Antwoord van herbcastle.co
Thank you for your feedback, Scott! I am very sorry that you are unhappy. We gave you two discounts for the issue with your order, not just the $100 :) Our customer service manager has emailed you to follow up.
Antwoord van herbcastle.co
Thank you we strive on providing the best service to keep our customers happy!
Big shout out to all the staff at herb…
Big shout out to all the staff at herb castle! You are all amazing, and truly understand your customers needs and concerns. I love the products I received and can't wait to try more. I would highly recommend you to family and friends ❤ 💕 ♥ thank you for all your help.
8 januari 2021
Antwoord van herbcastle.co
Thanks for the shoutout Katie that is very heartwarming to hear. Please keep recommending us :) . Happy holidays .
Amazing company and great customer…
Amazing company and great customer service. I placed my first order and ran into problems, however the staff were able to quickly resolve my issue in a timely manner. I absolutely love their products and will for sure continue to purchase many more orders in the future. Thank you, you have went above an beyond my expectations
8 januari 2021
Antwoord van herbcastle.co
Thank you for your kind words :) hope we can help you again soon!
Best product with the best prices…
Best product with the best prices around. Topped off with the best online customer service and shopping experience ever!!
7 januari 2021
Antwoord van herbcastle.co
Thank you Marc we really appreciate your business.
Livraison toujours en retard et…
Livraison toujours en retard et produits pas toujours de bonne qualité
7 januari 2021
Antwoord van herbcastle.co
Bonjour, merci pour votre avis. Je m'excuse que les livraisons aient été en retard, Postes Canada est extrêmement occupée, surtout jusqu'à la fin novembre et décembre, elles rattrapent toujours le retard de Noël. Notre directeur du service à la clientèle a été en contact avec Postes Canada concernant votre colis. Si vous avez des questions, envoyez-nous un e-mail et nous serons heureux de vous aider! :)
the website seem s to have forgotten my…
the website seem s to have forgotten my login info so i stopped using it, also the product is inconsistent, my friend ordered a few different kinds back in spring that were all the exact samestuff, grapefruit, mr clean, and i don't remember the other strain, all identical. last thing i bought was the aa stuff, i wanted cheap and weaker but that crimea blue hardly tasted like weed and was still 130 an ounce. i might have paid 80 for that if i had the opportunity to see it first, waste of money i mostly gave it away, started just buying from my local people because despite the high northern prices at least i can trust the quality. sorry guys that's my experience
7 januari 2021
Review zonder uitnodiging
Antwoord van herbcastle.co
Hello Albert, thank you for your review. We are sorry to hear that you have had a disappointing experience and would like to make it right! Our Customer Service Manager has sent you an email to follow up on this.
Awesome product great delivery timing…
Awesome product great delivery timing great great
7 januari 2021
Antwoord van herbcastle.co
Thank you Delbert! We really appreciate your support and look forward to serving you again! :)
Product is incredible
Product is incredible. In a day of so many different edibles varying in strength this one always packs a punch. I would recommend them for any use sleep, relaxation, or just general entertainment.
7 januari 2021
Antwoord van herbcastle.co
Yes I really do recommend the BlossomX products as well. Thank you for your kind review, Mitch! We are happy to be able to serve you :)
Awsome service and product
6 januari 2021
The thing is its constantly say notice…
The thing is its constantly say notice left when its kinda delivered
And sometimes i have to wait half a week or even a week to get my things but i suppose its because of the pendemic other then that i get my stuff and the products are very good never disappoints. good products
5 januari 2021
Antwoord van herbcastle.co
Thanks for your kind words and your support we are very glad to hear you enjoy your products. Happy holidays.
service is great but still not…
service is great but still not satisfied with the quality.
5 januari 2021
Review zonder uitnodiging
Antwoord van herbcastle.co
Hi Robert thank you for your 4 star review can you please email us and let us know how we can improve . Thank you so much.
unable to use discount code
5 januari 2021
Review zonder uitnodiging
Antwoord van herbcastle.co
Hi Lee
Please let our customer service team help you with your discount codes . We are always available to help our customers out. You can reach them online on chat or by email.
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