Heritage Parts is now Parts Town Reviews 

The manual for the slicer provided an easy way to find the part I needed.
Thanks Heritage!

Great service. No complaint.

Heritage Parts did a fantastic job of sending my ice machine parts in a very timely manner. Items were shipped the same day as ordered and received in two days. Pricing was good too. Thanks for the good service.

I received the product quickly and when I called with questions customer service was very helpful.

Easy to find the right parts for my equipment. Prices were very competitive. Fast and easy check out. Shipped and delivered exactly as they stated. Very pleased!

Parts came quickly, and were just right.
We had a PERFECT experience with Heritage!!

The overall experience was very good, but your business model seems focused on contractors and not home owners. It is what it is and you probably won’t change it, but
if one day you want to be the go-to place for all of us for parts, help us answer these questions:
1. Why is shipping so expensive for small light weight items even for ground delivery?
2. Do I have all the parts I need for the job? Does the website recommend any?
3. Am I certain I am getting the right parts? Why are so many photos of parts missing?

Thanks for delivering the parts I ordered in a timely manner!

You have the parts, your service is great, but your shipping costs are always very high.

Thank you for the ease of ordering and the quick shipping

Knew exactly what I needed to order.
Pricing was fine.

Fast delivery and the parts were just exactly what was stated and what I needed

Looked everywhere for a replacement part that fit our custom hood fan with no luck... this fit perfect. The great 360 degree view of the product was the key

Easy to find the part needed, quick shipping and overall a great purchase.

You have always been helpful with the parts diagrams and the very quick shipping.

Thanks

You never told me that a 3 dollar part was going to cost me 28 dollars

They do a great job and make it easy. Thank you so much!

The part was exactly what I had ordered. Service and shipping were great! However the part with shipping was about $240. Coincidently my wife on the same day ordered the same part from another website for $161 with free shipping. The parts are both oem parts in the same packaging from the same company. It’s a tune up part needed once a year so I will keep the part for next year and avoid the hassle of a return. I thought that was dramatic difference for the cost of the same part.