Heritagering Reviews 6

This company claims to research and find your family crest but don't trust them!! They send me art work and I double check asking if this is indeed our family crest or just a design they made - they insisted it was our family crest so I approved the design. Then, after I receive my product, they send me a promotional email saying click the link to see your history write up so I do and guess what, a completely different design pops up. When I ask them about it all they could say was "you approved the art work" - ya, based on false information they provided. Total scam!!!

Do yourself a favor and stay far away from this company.

⭐☆☆☆☆

Do yourself a favor and stay far away from this company.

After waiting more than six weeks for my ring to arrive, I was shocked to find that it was way too large. You’d think a company would take responsibility for a mistake like that and work with the customer to make it right. Instead, they immediately shifted the blame onto me and refused to take any accountability.

The customer service was frustrating, dismissive, and completely unhelpful. At no point did I feel valued as a customer. Once they have your money, it seems they no longer care about providing decent service or standing behind their products.

This was honestly one of the worst online shopping experiences I’ve ever had. Between the excessive wait time, the incorrect ring size, and the terrible customer support, the entire experience was a disaster from start to finish.

PS: on there site almost every review is 5 stars ; not one bad experience.
In trust only bad reviews
Think about this.
Save yourself the time, money, and headache. Buy somewhere else.

Sent out wrong size ring and wrong crest will not accept there failure was to almost to go jump and get it sized at local jewellery’s
Not the kind off place to buy from there are better sites look before you buy

Not as advertised.
The sigil on the ring are so bad quality and small, that i can barely see what it is.
The shipping took over 2 months,
Mike at heritage ring, told me everything ships from Europe, but is a lie, everything is made and shipped from China.
Will not recommend!

the rings came about a month after order and confirmation of the design. My grandfather was so touched with the ring. Its made well and the signet part is very similar to the coat of arms that I chose. We ordered again this time for my wife's grandmother.