A great friendly and warm welcome on my arrival.Each part of the appointment explained during examination,so i could understand the process which put me at ease alot.I attended the Dunalk branch in Co... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Anthony in Ards is terrific, an asset to your team. He displays a quiet patience, and listens attentively to how I am experiencing sounds. Then, supports me that over the last 3 years I have left hear... Toon meer
Bedrijf heeft geantwoord
I had my yearly check up with Theodora in Drogheda this morning. The staff are very friendly and helpful in this practice and it is spotlessly clean. What really stood out with Theodora is the attenti... Toon meer
Bedrijf heeft geantwoord
Audiologist made me feel very relaxed and was informative about the state of my hearing and what’s needed to improve it. However was disappointed in the cost of the product 4k,may have to consider a c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are specialists in hearing loss and hearing aids in Ireland. We provide digital hearing aids & free hearing tests at your local Hidden Hearing clinic.
Contactgegevens
Block 5 Waterside Innovation Campus, Citywest, Dublin 24, D24 X7FT, Dublin, Ierland
- 1800818808
- info@hiddenhearing.ie
- hiddenhearing.ie
4,8
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 72% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
We had a wonderful experience with…
We had a wonderful experience with Allison. She was thorough, professional and kind.
17 augustus 2026
Antwoord van Hidden Hearing Ireland
Hi Annette Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Alison.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Antwoord van Hidden Hearing Ireland
Hi Tomasz, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Hearing test good amd efficient.
Hearing test good amd efficient.
Cost of hearing aids extremely expensive.
7 augustus 2026
Antwoord van Hidden Hearing Ireland
Dear Mr.Ryan
Your feedback is invaluable, and we would appreciate the opportunity to discuss the matter with you directly.
Please reach out to our customer service team at Freephone 1800 66 77 11 or customercare@hiddenhearing.ie so we can address your concerns directly.
Best regards,
The Hidden Hearing Customer Care Team
Brian is obviously a very experienced…
Brian is obviously a very experienced and knowledgeable in explaining the hearing process the advantages of having hearing aids to suit one’s needs. He is really down to earth has a great attitude and a lovely personality that made the whole ear testing easy and comfortable while also explaining in lay man’s terms how the new hearing aids work plus the benefits they will bring regarding one’s hearing loss. It was an excellent experience to meet someone so good at their work
6 augustus 2026
Antwoord van Hidden Hearing Ireland
Hi Michael, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Brian in the Limerick clinic.Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team.
Highly recommend.Everything explained well and I knew…
Everything explained well and I knew exactly how each step worked . Was impressed. No pressure for sale. Would highly recommend
14 augustus 2026
Antwoord van Hidden Hearing Ireland
Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Go see what you're not hearing
Very welcoming, treat you like a person and explain everything to. You you actually get to experience what you're not hearing I would recommend them go see what you're not hearing
11 augustus 2026
Antwoord van Hidden Hearing Ireland
Hi Mitchell, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Comprehensive and professional examination.
My examination was conducted professionally and seemed very comprehensive. I was given a complete explanation of the process, and the results were clearly explained.
11 augustus 2026
Antwoord van Hidden Hearing Ireland
Hi _Micheal, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Your satisfaction is our priority, and we're here to support you on your hearing journey. If there's anything you need, please don't hesitate to reach out.
The Customer Care Team
Antwoord van Hidden Hearing Ireland
Hi _Eunan, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Mike in the Letterkenny clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
The Customer Care Team
Recommend
Very nice and understandable staff. Very professional and open to the customers at the same time. Highly recommend
4 augustus 2026
Antwoord van Hidden Hearing Ireland
Hi Joanna,A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please reach out to us by email, phone or via our social media channels.
We're here to ensure you receive the care and support you deserve, every step of the way 👂
Best Regards,
The Customer Care Team
Friendly Staff
Friendly Staff: Receptionists and audiologists are described as warm, polite, and reassuring.Clear Explanations: Tests and results are communicated clearly using easy-to-understand visual aids.Comfortable Clinics: Offices are noted to be bright, clean, and well-maintained.No Pressure: Consultations feel informative rather than pushy or sales- I was treated with the utmost care and kindness. Noel in the Waterford branch is exceptional in his customer relations. A gentleman. Thank you Noel
4 augustus 2026
Review zonder uitnodiging
Antwoord van Hidden Hearing Ireland
Hi Stephen,A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience with Noel while you were in with us in our Waterford clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Best Regards,
The Customer Care Team
The professionalism of the person who…
The professionalism of the person who attended to me was superb. No time was wasted, I was attended to immediately I arrived and everything was explained to me the way I will understand.
7 augustus 2026
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please reach out to us by email, phone or via our social media channels.
We're here to ensure you receive the care and support you deserve, every step of the way 👂
Best Regards,
The Customer Care Team
Friendly staff
6 augustus 2026
Antwoord van Hidden Hearing Ireland
A huge thank you for the five-star rating _!
We are absolutely delighted that you had such a positive experience while you were in with us and your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please reach out to us by email, phone or via our social media channels.
We're here to ensure you receive the care and support you deserve, every step of the way 👂
Best Regards,
The Customer Care Team
First visit to Hidden Hearing in Drogheda
Teodora was very pleasant & made me feel relaxed from the start. She was also very efficient & knowledgeable regarding relaying everything I needed to know.
4 augustus 2026
Antwoord van Hidden Hearing Ireland
Hi Seamus, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Teodora in our Drogheda clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions , please don't hesitate to reach out.
Best Regards,
The Customer Care Team
Antwoord van Hidden Hearing Ireland
Hi Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions , please don't hesitate to reach out.
Best Regards,
The Customer Care Team
Absolutely painless experience
Absolutely painless experience. Anita so professional and caring ,made me feel so at ease. Highly recommended.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Hidden Hearing Ireland
Hi Denis Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with Anita in our Artane clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions , please don't hesitate to reach out.
Best Regards,
The Customer Care Team
Great experience from start to finish
Great experience from start to finish. Great staff and service.
5 augustus 2026
Antwoord van Hidden Hearing Ireland
Hi Patricia, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with our Killarney clinic.. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If you have any further questions , please don't hesitate to reach out.
Best Regards,
The Customer Care Team
David is very professional and honest
David is very professional and honest. He is also patient and explains everything very well.
Thank you
4 augustus 2026
Antwoord van Hidden Hearing Ireland
1. Hi Mairead, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with David in the Dundalk clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Best Regards,
The _Customer Care Team
Very kind and professional gentleman…
Very kind and professional gentleman who was most helpful
4 augustus 2026
Antwoord van Hidden Hearing Ireland
Hi _ Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us. Your feedback motivates us to continue providing excellent service and support to all of our clients.
If there's anything you need, please don't hesitate to reach out.
Best Regards,
The _ Customer Care Team
Staff and Service were fantastic would…
Staff and Service were fantastic would be highly recommended to anyone.
31 juli 2026
Antwoord van Hidden Hearing Ireland
Hi Miranda, Thank you so much for your review, we are absolutely delighted to receive your lovely five-star rating!
It's fantastic to know that you were happy with your experience with us in the Athlone clinic. Your feedback motivates us to continue providing excellent service and support to all of our clients.
Kind regards
The Customer Services Team
Appalling Customer Service!
Appalling Customer Service!
I had an appointment for a hearing test in the Limerick Hidden Hearing clinic today. The Receptionist phoned me in advance (yesterday) to confirm my appointment for the hearing test. I would like to say that the Receptionist was very friendly and helpful. I drove into Limerick City especially for this appointment and parking was very hard to find. When I was called in to the room I was informed that I would not be having a hearing test today. I received no apology and the person I was dealing with was very arrogant and difficult to deal with. I will not be recommending Hidden Hearing to anyone in the future and also I mentioned to another member of my family who is a client of Hidden Hearing that I was treated very badly today by a member of staff and we are definitely considering not remaining clients of Hidden Hearing.
31 juli 2026
Review zonder uitnodiging
Antwoord van Hidden Hearing Ireland
Hi Bernadette,
We were sorry to hear that the visit you had in our Limerick clinic was not up to our high standards.
I see that you have spoken to one of our Customer Service Team last week to discuss the matter and hope that the conversation addressed the matter to your satisfaction.
Should you have any further questions on hearing tests, hearing loss, hearing aids, ear wax removal, other general audiological questions or if there's anything else we can assist you with, please don't hesitate to reach out.
We're here to ensure you receive the care and support you deserve, every step of the way 👂
Best Regards,
The Customer Care Team
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