A1 Service, collection and return was easy, Em who i dealt with was very friendly and helpful

Very straight forward
Machine was in very good condition. The help and support for a first time hirer was great.

Ease of collection and location

Simple procedure to book and pick up truck.
Great support when something goes wrong.
Had a replacement truck within a few hours.
Only four stars owing to the trucks needing a bit more tlc ( and grease ).

The van was perfect for what we needed & I highly recommend if someone is looking for something quick & easy to book.

Quick and easy solution to my access problem. Lawrence was very professional and helpful. Would of given 5 stars but didn't receive an email for collection. Lawrence had to sort it for me

From initial phone enquiry with Emma G to vehicle pickup all a very smooth process.
Vehicle in good condition. Explanation of the operation was very good. Return of the vehicle simple.
All in all I would recommend this company.

Pre-sales support was excellent and the back office team (in particular Emma G) were very knowledgeable and able to answer all of my questions. The registration and booking process was quick and simple to follow. The vehicle was available on time and with a very comprehensive handover. I wouldn’t hesitate to recommend this service.

Brilliant service and excellent communication from Emma G to make the whole experience ran smoothly especially new to this. Danny R was really knowledgeable in the handover.

From my first communication with Emma G I've enjoyed the hire experience. Emma was knowledgeable, quick to respond and really friendly... It was quite a change from the sterile type customer service which is normal these days. I had to change the hire dates and this was dealt with easily and without any fuss. When I collected from Ben he again was very friendly and knowledgeable about the machine. The briefing was very comfortable and he took time to ensure I understood everything. He also check up after I had left with the machine which was nice. The machine itself was easy to use and did exactly what it said in the tin. I've recommended the hire to friends and colleagues. I'll definitely hire from these guys again.

Absolutly great system and the machine I hired was perfect for the job. Had a very thorough hand over and training on the equipment from a great chap, an asset to the company for sure.
Will certainly use them for future jobs.

The handover and familiarisation was thorough and by a very experienced and knowledgeable representative.
The vehicle was very new and in great condition. Drop off also easy. 4G/5G signal was not great at The Tesco site which meant uploading the images took a little longer.

What a great machine. Pick up and drop off were as easy as could possibly be. At Pick up the machine was clearly demonstrated/explained to us. The machine itself was amazing. did the job perfectly! We have already recommended this Company to friends and associated businesses.

What a game changer.
I have messed about with scaffolds for years however not now. This access machine is the total future.
Well done guts

Very easy friendly and helpful booking.Handover excellently explained with easy to follow instructions. We enjoyed using the machine and it was appropriate for the roofing job undertaken. The hiring age needs to reflect the growing fitness and aging levels of 70+ year olds.

Great experience. No drama, no hassle, really smooth experience. Our company will 100% be using this service again.
Thank you all involved.

Easy to deal with and a breeze to use the equipment. Would definately recommend

Radio and hands free didn’t work in the truck we hired. Was told “that doesn’t effect the way the truck operates”
Guidance wasn’t very clear as to how to return the truck.

Amazing service! Ben was super helpful explaining how to operate the rig. I highly recommend it

Just a slight issue with invoice not matching pro-forma, quickly dealt with and sorted.