Never had my ears cleaned before znx was quite anxious initially. Quinton however quickly put my mind at ease with his calm explanation of the procedure and how thd equipment works. A great end result... Toon meer
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Lees wat reviewers zeggen
I found Highland Hears very easily using my sat nav and received a warm welcome. Quentin explained everything very clearly and cleared my ears of wax, painlessly. The result of my hearing check showe... Toon meer
I had sudden reduced hearing, l contacted Highland hears and was seen to quickly, whereby I had microsuction to remove ear wax buildup. The procedure was clearly explained and professionally undertake... Toon meer
Quintin such a Great Guy kept me informed and reassured throughout. Such a positive experience. Am so glad and relieved at what you achieved . Great interpersonal skill Great care Great location and s... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Aural Health Clinic Specialist in Ear Wax Removal. Services offered include ear examinations, microsuction ear wax removal and hearing assessments. Location: Resaurie, Inverness, IV2 7NH Home Visits and Care Home Visits available across Inverness, Nairn and the surrounding areas. Contact us: 01463 353116
Contactgegevens
Inverness, Verenigd Koninkrijk
- 01463 353116
- highlandhears.co.uk
4,9
Uitstekend
88 reviews
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My mother is 89yrs old and suffers from…
My mother is 89yrs old and suffers from vascular dementia and alzheimers. My mothers hearing had deteriorated over the last few weeks which I felt was making her confusion much worse. She is housebound and I was at a loss at how to deal with it. I went online to see if there was any service that provided home visits. I discovered Highland Hears from the moment I phoned the professionalism and advice I was given was just amazing. I put the required ear drops in and Mr Smith came today to deal with my mothers ear wax. He talked through the procedure with myself and mother ensuring we understood all that was going on. He took his time reassuring my mother the whole time. I cannot recommend Highland Hears enough and I will definitely be using them again. Thank you so much. I don't know who was more excited when the procedure was completed Mr Smith or my mother when she said she was able to hear us!!!!
8 september 2025
Review zonder uitnodiging
Very impressed with the speed
Very impressed with the speed, the service and the quality.
As a doctor myself with a busy schedule, I got a same day appointment with the best price - compared to others.
Very impressed
2 september 2025
Review zonder uitnodiging
Wish I had made appointment weeks…
Wish I had made appointment weeks ago.Took a wrong turn on way and the receptionist talked us by phone right to gate going above and beyond her duty. Very professional service combined with a great understanding of importance to make a patient feel at ease. Couldn't recommend anyone better than Highland Hears.
26 augustus 2025
Review zonder uitnodiging
Quick consultation, great service
Quick consultation. We were on holiday and happy that we could have these plugs made here (we live in a country that doesn't offer this). It will take some weeks to have the plugs made and shipped, but very pleased with the service.
13 augustus 2025
Antwoord van Highland Hears
Hi
Many thanks for taking the time to review our Impression making service. It was a pleasure to help you and am sure you will be very happy with the sleep plugs when they arrive with you. Thanks again. Quintin and team at Highland Hears 😃
Deaf with blocked ears
Deaf with blocked ears. Managed to get an appointment quickly. Wax removed in 1 visit. Hearing back to normal. Friendly and painless. Highly recommend.
8 augustus 2025
Antwoord van Highland Hears
I am absolutely delighted we were able to help you. Thank you for taking the time to write us a wee review, it’s very much appreciated and will help others looking for this service. Best wishes, Quintin and team at Highland Hears
Excellent treatment kept me informed…
Excellent treatment kept me informed about the treatment all the way through.Cannot fault Quintin he was excellent.would recommend them to anyone.will definitely be back.
12 augustus 2025
Antwoord van Highland Hears
Thank you for taking the time to review your experience with us at Highland Hears. It was a great pleasure to be able to help you and delighted that our services met your expectations. I am glad you stopped where you did as I am told my head won’t fit through the door after reading this 😂
Very best wishes
Quintin and team at Highland Hears
Antwoord van Highland Hears
Thank you, it was a pleasure to be of service!
Best wishes
Quintin and Highland Hears team
Excellent service and brilliant price
Excellent service and brilliant price. We wouldn't go to anyone else. Highly recommended
9 augustus 2025
Antwoord van Highland Hears
Thank you for your review! I am really happy that you feel you would only use our services! It was an absolute pleasure to help and very much look forward to seeing you when needed.
With sincere best wishes
Quintin and team at Highland Hears
First Class Service
I cannot recommend them highly enough. I was given an appointment within days. The service was first class, painless and my hearing problem by wax removal has been resolved 100%. The cost was very reasonable. A very big thank you.
30 juli 2025
Review zonder uitnodiging
Antwoord van Highland Hears
Thank you very much Michael! It’s lovely to read such a lovely positive review and we are delighted that I/we were able to help you. If you have any similar problems in the future, please do not hesitate to get in contact, it would be great to see and help you again.
Best wishes
Quintin and The Highland Hears Team
Made to feel welcome and at ease
Made to feel welcome and at ease. Procedure fully explained. Shown photos and videos of my ears, before and after. Advice given. Hearing test given and results provided. Would highly recommend Quentin
22 juli 2025
Antwoord van Highland Hears
Thank you so much for leaving this kind review for us, we are absolutely delighted that we could help you and that your visit met your expectations. You are always welcome to get in touch if you ever need our help again.
Quintin and the Highland Hears team
They do a very professional job.
They do a very professional job.
Delighted with the service and the
cost is reasonable
22 juli 2025
Antwoord van Highland Hears
Thank you for leaving a review. It was a pleasure to meet you and we are delighted to have been able to help you! Please feel free to get in touch in the future if needed.
Best wishes, Quintin and The Highland Hears Team
Great service, friendly staff
I had ear wax removed from both ears within half an hour, the relief felt amazing
21 juli 2025
Review zonder uitnodiging
Antwoord van Highland Hears
Thank you very much for your review. It was an absolute please to help you! Please feel free to get in touch if we can ever help again. Best wishes, Quintin and The Highland Hears Team
Very easy to book an appointment
Very easy to book an appointment, helpful information on procedure and made to feel at ease throughout. Would highly recommend.
12 juli 2025
Antwoord van Highland Hears
Hi
We are delighted to have helped you in all the aspects that you have kindly listed above and very much appreciate your time to write a review. Thank you so much for supporting our small business and would be delighted to help you in the future if needed. Best wishes, Quintin and the Highland Hears Team
Relaxed experience
A relaxed and professional atmosphere. Stress free procedure. Will definitely be returning.
Thank you Quintin
11 juli 2025
Antwoord van Highland Hears
Thank you for taking the time to leave your very kind review, it means a lot to us. We are delighted that we could help you and would be very happy to see you again in the future if ever needed. Best wishes, Quintin and Highland Hears Team
Great service, felt at ease & process well explained
Quentin explained the process very well & I felt totally at ease. Used a camera to look in both ears & took pictures. I could see the wax build up in both ears. Got suction on both and again saw pictures of the "after". You could now see the eardrum. Hopefully this will help as blocked ear feeling now gone. Useful tips & advice too.
9 juli 2025
Antwoord van Highland Hears
Thank you for taking the time to leave a lovely review. It’s good to have some of the best tech in order to not only help our patients, but allow them to be a part of the treatment plan with the digital imaging we do before, during and after your session. Thank you for supporting our small local business, it is very much appreciated! Hope to see you again if needed. Best wishes, Quintin and Highland Hears Team
A very professional service
A very professional service. Was able to get a same day appointment. Highly recommended.
9 juli 2025
Antwoord van Highland Hears
We were very happy to help you and will again in the future if ever needed. Thank you for leaving us a great review! Best wishes, Quintin and the Highland Hears Team
Excellent same day service.
Excellent same day service.
The process was explained very clearly and the procedure was carried out very professionally.
23 juni 2025
Review zonder uitnodiging
Antwoord van Highland Hears
Thank you for your kind review! It was a pleasure to have been able to help you. Best wishes, Quintin and The Highland Hears Team
Professional, efficient & trustworthy service
My first experience of having my ears examined (aside from a hearing test in my youth). I was reluctant to have anyone use any device in my ears however a reoccurring problem led me to the clinic at Highland Hears. I only wish I’d come sooner as said issue was immediately addressed and resolved, and the blockage cleared. I felt that I was in very safe & capable hands and would highly recommend the service provided at Highland Hears.
24 juni 2025
Antwoord van Highland Hears
Thank you so much for your kind review. I am so pleased we were able to help you and humbled you put your trust in us. I hope you are enjoying your new ears! Best wishes, Quintin and The Highland Hears Team
Antwoord van Highland Hears
Delighted I was able to help you again. Thank you for leaving us a review, it is much appreciated. Best, Quintin and The Highland Hears Team
Pleasant Experience
Received a very pleasant and stressless experience. .Quentin explained every stage as we proceeded with the process I will not hesitate to go again. Our whole thanks to the Quentin team.
Margaret Fraser, Daviot
14 juni 2025
Review zonder uitnodiging
Antwoord van Highland Hears
Thank you for your really kind review Margaret, it means a lot that we could help you, especially to help remove any stress for what is sometimes seen as a daunting appointment (which it isn't). Hope to see you again for review in the future. Best, Quintin and Highland Hears Team.
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