I ordered some kind of flavored Juicy Kush Diamond Series, probably something tropical, what I received was a Watermelon Widow, normally I woulda been like, aw naw, but I ain't a Karen so I kept it, i... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Package came sooner than expected, items were intact and as advertised. As for the snow caps themselves they offer a good experience relative to the price. Not the most flavorful flower out there, but... Toon meer
At first it was missing a few from my original package but their customer service was very prompt and cooperative. They handled my situation with a following shipment with what was missing. Very good... Toon meer
I was super excited to discover this site. Great prices, nifty products, take my money! Unfortunately, that's all about it for this company. Like other ppl, item wasn't in stock, didn't want the su... Toon meer
3,3
Gemiddeld
132 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great price
Great price. Delivery very responsive and on time. High mellow great place to shop. They had just what I was looking for and very trusting with my order.
29 april 2025
Antwoord van Highmellow
Thank you so much for your kind words. We're thrilled to hear that you had a smooth and positive experience with us. Knowing you found exactly what you were looking for and trusted us with your order truly means a lot.
We look forward to serving you again soon.
STAY AWAY!
Plain and simple.. this is a scam. They answer the chat box, then say they will email you. They never do. Don't waste your money and the hassle of doing a chargeback when they tell you it shipped, but you don't live where it went. This place is very shady.
16 maart 2025
Review zonder uitnodiging
Well this sucks
Well, let’s see I tried giving this company Another chance, I made a second order for two vapes, disposable vapes in the past. I would say its been. 2 to 3 weeks now they haven’t updated on the progress on the app from processing to shipping. I haven’t received any kind of email from Customer Service I wanted to give this company another try because they did eventually send me my product from my first shipment and I really thought that giving them another shot would prove different but it hasn’t I have no information On the products that I bought. the company doesn’t talk back to you. I would be very cautious from ordering from this company.
28 april 2025
Antwoord van Highmellow
First, thank you for giving us a second chance—we truly appreciate your patience and the opportunity to make things right. We’re really sorry to hear about your experience with this recent order. That’s not the kind of service we want to deliver, and we completely understand your frustration.
Just to clarify, your order was dispatched and is currently in transit. Unfortunately, we've been experiencing unexpected delays on USPS’s end, which has affected tracking updates and delivery times for a few customers. We’ve already flagged this issue with USPS and are working closely with them to get everything resolved as quickly as possible.
We know how important it is to feel informed and taken care of, and we’re sorry we didn’t communicate better in this case. We’re a small team, but that’s no excuse—we’re working hard to improve and truly value every customer who gives us a chance.
Please feel free to reach out directly if you'd like a personal update or assistance. We're here to help and committed to making this right.
Have been waiting for over 2 weeks now…
Great company to buy from product was excellent and if they are any problems they sort them out I thank the company for they're hard work and hospitality
25 april 2025
Antwoord van Highmellow
I’m really sorry you’ve had to deal with this delay. We completely understand how frustrating it is to wait this long, especially when tracking shows your package still sitting in Texas. Please know we’ve already sent someone from our team to USPS to try and get this resolved directly.
As a small team, we genuinely care about every customer’s experience, and it’s tough to hear that yours hasn’t gone as it should. Your patience means a lot to us, and we’re doing everything we can to make this right.
We’ll keep you updated with any new information, and if there’s anything else we can do in the meantime, please don’t hesitate to reach out.
Very honest and they actually answer their live chat with actual employees
Very good at responding to questions and concerns a new company looking to gain their customers trust.. honest people...
27 april 2025
Antwoord van Highmellow
Thank you so much for your kind words; it truly means a lot to us. As a new company, earning our customers' trust is everything, and we’re grateful you took the time to share your experience. We’re committed to being transparent, responsive, and always doing right by our customers.
We're just a message away if you ever need anything or have more feedback. Thanks again for your support, it keeps us going.
So far the last three times I ordered…
So far the last three times I ordered from you the ordered have been late including my current order
25 april 2025
Antwoord van Highmellow
Hi Kevin,
We sincerely apologize for the repeated delays with your orders. We completely understand how frustrating this is, and we’re truly sorry for the inconvenience. The current delay is due to an issue on USPS’s side, specifically with the tracking link not updating properly.
Please know that we’re actively working with USPS to resolve this and will update you shortly. In the meantime, feel free to reach out to us directly at info@highmellow.com if you have any further questions or concerns.
We genuinely appreciate your patience and continued support.
Not happy last time I will order from here
I placed an order on the 23rd 7 days later still hadn't received a tracking number. I sent an email to check the status. Was told the products were on backorder and would b fulfilled in 5 to 7 days. This would make it over 14 days to receive. Then I was sent an email saying all my items were out of stock
24 april 2025
Antwoord van Highmellow
We’re really sorry to hear about your recent experience and truly appreciate you taking the time to share your feedback. We completely understand how frustrating it is to place an order and then face delays without clear communication. That’s not the experience we want for anyone.
We’ve been dealing with some unexpected issues with USPS that have caused delays on our end. We’ve already sent a representative to work directly with them, and we’re doing everything we can to get things moving again.
We know an apology alone isn’t enough, so we’d like to offer you a form of compensation to make this right. Please reach out to us at info@highmellow.com so we can take care of this for you personally.
We’re a small team that genuinely cares about our customers, and we hope you’ll give us the chance to make things right.
NEVER RECEIVED ITEM
NEVER RECEIVED ITEM. PAID $10 FOR SHIPPING AND NEVER RECEIVED PRODUCT. CONTACT COMPANY AND THEY ONLY REPLY WITH STANDARD MESSAGE NO REAL UPDATE
5 mei 2025
Review zonder uitnodiging
Antwoord van Highmellow
We’re really sorry to hear that your order didn’t arrive.We completely understand how frustrating it is, especially after paying for shipping and not getting a proper update.
You’re absolutely right to expect better. Unfortunately, there’s been a wider issue with USPS shipping service tracking links not updating correctly, and while we’re actively working to resolve it, we know that’s no excuse for the lack of clear communication on our part.
Please reach out to us at info@highmellow.com, we’ll make sure you’re fully compensated and that this is made right.
It's been over a week since I ordered…
It's been over a week since I ordered and still hasn't even arrived to a warehouse yet
24 april 2025
What I do and don’t like!
I’ve shopped here for awhile and I can say I’ve had great experiences with them. For instance today, I texted the company with an issue about tracking my order. Well they answered me back within a few seconds and took care of everything I needed, and then some!
I have to say that the product is phenomenal! It is spot on with the levels!
If I had to say something negative about this store I would have to say that I didn’t like about my experiences was the amount of time it takes to get my orders However, I think that USPS is partly to blame for that! And maybe I just can’t wait to get it! 😂
1 mei 2025
Review zonder uitnodiging
Don’t order slow as molasses
It’s been 6 days and it still hasn’t shipped, and you want a review? I’ll never purchase from High mellow again. You suck
25 april 2025
amazing service here
amazing service here, products arrived shortly after ordering. products are high quality as well.
26 april 2025
Review zonder uitnodiging
Plenty of better sites, don't be fooled
I've made a few small orders of like maybe 2 or 3 disposables and had no issues. I made a bigger order of like 7 or 8 and never recieved it. The PO said HM put the wrong address on the shipping label. I emailed HM and the only responses I get are "let me look into this", that's it. No refund, no product, nothing....
Time for the next steps, I guess...
Update 4/30/25. I texted back and forth for 2 days with someone before they called me. Their only concern was this negative review. They didn't acknowledge or accept any accountability, they just wanted the review taken down. I agreed to take it down once I recieved MY ORDER. 5/28 I recieved a box with a mix of bs I didn't order or ask for. I ordered like 6 or 8 pacman disposables and eneded up with not a single thing out of my order. They might be ok for one or two small orders, but I'm Definitely not dealing with this sht again.
2 april 2025
Review zonder uitnodiging
Even though one of the products was…
Even though one of the products was sold out they sent me a similar product to fill my order. Thank you.
30 maart 2025
Product was decent but for 10$ shipping…
Product was decent but for 10$ shipping it took way longer then I thought also customers service was hard to get up with and they offer to to bribe my review the last time I left one
28 maart 2025
Still haven’t received item
31 maart 2025
They responded really quick if I had a…
They responded really quick if I had a question and it shipped here fairly quick. Product is nice and chill vibe definitely would order again.
25 maart 2025
I’ve had a awful experience I was told…
I’ve had a awful experience I was told my package was shipped it was never shipped and now it’s apparently shipped but still in the same tracking and it’s been a week since ordered they called me yesterday to remove one of my reviews I left witch made me worry if this company is even real anyway I’ll change my review of this place if what I ordered ever comes but so far nothing and they made me pay 10 shipping so figured it been here in at least a week and it still in the same update window so anyone reading this don’t buy form here it’s a big scam
29 maart 2025
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.