I spent £10 on a pair of high quality brand new running gloves that had tags, When I received the item, they were clearly worn, would post a photo but can’t, the items stain did come off in the... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Phoned High Octane Sport to inquire about an item I'd seen on their website. Representative Katy was extremely helpful. Item was in stock and Katy organized dispatch straight away. Goods were delivere... Toon meer
I have road tested this jacket once, but by the north sea coast in January and with wind speeds of 30+ mph, so i expect it to perform just as well in better conditions! I felt incredibly comfortable w... Toon meer
I purchased CW-X Womens Pro Tights - M / Black and Raspberry Website is easy to navigate. Product descriptions are excellent and I was able to make an informed decision about which tights I wanted.... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The home of action sports clothing & accessories. Ski & Snowboard for the winter, triathlon for the warmer months.
Contactgegevens
4,1
Goed
271 reviews
Geen gegevens bekend over review-uitnodigingen
Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
wrong item delivered
The gloves pictured on the website were black with a blue and green pattern
The gloves that were delivered are plain black?????
17 januari 2015
Review zonder uitnodiging
Antwoord van High Octane Sport
Hi,
We are sorry to hear you are unhappy with your latest experience with us.
Unfortunately we have no record of this as you have not provided an order number. If you can provide us with your order number we will happily look into this further for you.
Kind regards,
My experience with High Octane was GREAT!
I had an issue with my delivery and was pretty upset when I called Customer Service with my complaint. Not only were they extremely apologetic, they went above and beyond to correct the issue (which it turns out was an error made by the delivery company who they used to ship my order with), and my items arrived on time and in perfect condition!
I would recommend this company to my family and friends!
14 januari 2015
Review zonder uitnodiging
Fantastic service
This is what online buying should be like - convenient and competitively priced but with great service when you need it. I won't go into all the details but High Octane managed supply me and my partner with ski goggles that fit and meet all our needs including price and performance. Nothing was too much trouble and I'll definitely be using them again. Highly recommended.
12 januari 2015
Review zonder uitnodiging
Excellent service
Tailored support, very knowledgeable staff, kit all received as described and very good value. Definitely recommend.
12 januari 2015
Review zonder uitnodiging
Fantastic customer service, product quality and prompt delivery
Excellent website with good selection of items. Fantastic customer service with prompt delivery - I would recommend this site to anyone!
9 januari 2015
Review zonder uitnodiging
Great service even over Christmas
I messed up my delivery address but these guys were helpful in getting the item to me before Christmas so i could give it to a happy cousin.
29 december 2014
Review zonder uitnodiging
So easy to deal with
I'm taking my kids skiing for the first time, so needed quite a bit of stuff. They had everything I needed and as they were not to far away arranged collection that afternoon.
Very smooth transaction.
Thanks Again
26 december 2014
Review zonder uitnodiging
Excellent service
Well packaged and high-quality product, arrived exactly on time. Very happy with the service and would use again
23 december 2014
Review zonder uitnodiging
First class service
I have never ordered from this company before so was a bit dubious but no worrys. Emails to let me know when dispatched expected delivery etc. can't fault them excellent fast service especially just before Xmas would highly recommend and will def be using again.
20 december 2014
Review zonder uitnodiging
Fantastic service
The order went through smoothly, received quickly & product is as described. Recommend anytime
18 december 2014
Review zonder uitnodiging
Great personal service
Quick delivery and personal service with any questions.
This is how Internet shopping should be!
16 december 2014
Review zonder uitnodiging
Great service
Wetsuit arrived within 2 days, great service and price
14 december 2014
Review zonder uitnodiging
Ski Boot ruck sack
Good value, great product and speedy delivery
6 december 2014
Review zonder uitnodiging
Everything as promised
The delivery was on time and the product nice and what I ordered.
5 december 2014
Review zonder uitnodiging
very good service no problems
MY order arrived within four days,size not quite the fit i wanted so followed online return instructions,replacement came within five days.Good service and well pleased with my purchase.
5 december 2014
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.