HiGRID The Sleep Company Reviews 

161
•
TrustScore 3 uit 5

3,2

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 2 van de 5 sterren

We bought the mattress 2 years ago. I weigh 100kg and my wife weighs 55kg. My side of the bed is properly sagging now. We've rotated it several times and it's the same on the other side and it's sta... Toon meer

Beoordeeld met 5 van de 5 sterren

Mattress arrived promptly. Excellent quality. We have had many mattresses and have struggled find the right one. This is the first one we both found comfortable straight away. Our sleep is still not p... Toon meer

Beoordeeld met 1 van de 5 sterren

Absolutely awful service. Bought a mattress a few months and find it extremely uncomfortable. I initiated a returns under the 200 nights free trial, over a week ago by emailing twice. No reply at all.... Toon meer

Beoordeeld met 1 van de 5 sterren

Trying to return my mattress as per the 200 day guarantee but I've emailed Customer Support twice and called them several times - the phone either rings without being answered or goes off. The mattres... Toon meer

Bedrijfsgegevens

  1. Matrassenwinkel
  2. ook in
  3. Slaapkamermeubilair winkel

Geschreven door het bedrijf

We are on a mission to upgrade the sleep quality for every individual. Our mattresses are the outcome of years of research and each layer has been crafted with Sleep Science at its foundation, so as to ensure your sleep is Happy, Healthy, and above all, sound.


Contactgegevens

3,2

Gemiddeld

TrustScore 3 uit 5

161 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,2

Alle reviews

(161)

1 review in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Comfortable night's sleep

Mattress arrived promptly. Excellent quality. We have had many mattresses and have struggled find the right one. This is the first one we both found comfortable straight away. Our sleep is still not perfect, but we're finding we feel significantly better on waking than we have previously. Also the mattress does not retain our body heat which is helping with temperature regulation. We have only had it two weeks but the signs are promising. Long may it continue!

2 september 2023
Beoordeeld met 5 van de 5 sterren

"What a Difference the HiGRID makes"

After reviewing mattress
for over a month I decided on the HiGrid, mainly knowing if it didn't live up to the reviews and statement by the company, I could return it. I'm a hot sleeper and have issues with hip pain and so needed a mattress that eased the pressure points.
My sleep has improved gradually over the first week of receiving my mattress and I'm enjoying so much less pain.
My order was delivered within 5 days, which included the weekend, and was informed at all points of its journey.
It arrived well packed and then placed into a box which made it so easy for taking upstairs for its resting place (😄)
(Easy with 2 people)
I would recommend the HiGrid for hot sleepers and persons with joint issues as it feels like its melting around your body

11 september 2023
Beoordeeld met 5 van de 5 sterren

Highly recommended

I bought this mattress because i have scoliosis whish has gotten worse recently.I find it difficult to lie flat or anyway actually.
This has made sleeping much better because the mattress moulds to the shape of my body,what a relief it is.It feels firm to the touch but soft to sleep on.
I highly recommend it especially for anyone with spinal issues.

17 april 2023
Beoordeeld met 5 van de 5 sterren

I don’t ever do reviews but this…

I don’t ever do reviews but this mattress is amazing. In the past I’ve struggled to find a comfortable soft mattress and this one I thought was maybe harder than I would choose but having the trial period I gave it a go and I’m so glad I did! No more back pain in the morning, able to sleep on my side comfortably, only waking up for the loo twice instead of at least four times and no more pressure sores! I can’t rate it high enough. Thank you for improving my life x

31 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The best company ever

I recently had the pleasure of experiencing the HiGRID Premium Hybrid Mattress, and I can confidently say that it has taken my sleep to an entirely new level. This mattress is a true game-changer, offering an exceptional blend of comfort, support, and innovation. Paired with the outstanding customer service I received, HiGRID has earned my highest recommendation.

The moment I lay down on the HiGRID mattress, I was struck by its unique feel. This balance is unlike any mattress I've tried before, and I can feel the difference in my sleep quality. The mattress conforms to my body's contours, relieving pressure points and allowing for uninterrupted rest.

One of the standout features of the HiGRID Premium Hybrid Mattress is its innovative cooling technology. It's remarkable how well it minimizes any disturbances caused by movement, making it an excellent choice for couples or those who share a bed.

The exceptional product quality is complemented by the top-tier customer service provided by HiGRID. I had a few inquiries about the mattress's features, and their customer service team was not only prompt in their responses but also highly knowledgeable and friendly.

28 augustus 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

A comfortable and cool mattress

The Higrid mattress is one of the best that I have slept on. It is on the firmish side but this does not matter because the mattress moulds to your body after a while. It is a cool mattress and conducts the heat away from the body so that you do not wake up too hot. My sleep has improved because of the Higrid mattress.
Buyers should note that Higrid deliver the mattress to the front door only. The delivery company does not carry it to the bedroom and they do not dispose of the old mattress

23 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Don’t second guess it

Great mattress! No more motion felt through the night, which is all i was hoping for and i am so pleased that it works!
The mattress is hard but soft at the same time and sooo comfortable! We keep finding excuses to lay on the bed throughout the day just because it feels so nice! Love it!
The service was great from start to finish!

24 juli 2023
Beoordeeld met 2 van de 5 sterren

Very terrible experience

Very terrible experience. I moved to a new place and ordered King size hybrid metress and while checkout it said 2-4 days of standard delivery, its been 5 days now and have not received my metress. Tried to email the team and they replied being sorry and saud due to high demand our metresses are still in production and your metress will be dispatched one week from now. I mean wth why did you put 2-4 days on website. Terrible company. They have made refund process so awful that I have no other choice than just to wait. I have to buy inflatable metress from amazon because of this which cost me more.

20 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Comfortable mattress with great customer support

This mattress is among the best ones I’ve used: it is firm, supportive and my sleep has improved a lot since my purchase. I recommend everyone who prefers a firm mattress to try this one out.

The delivery was fast and easy, with many opportunities to arrange a free return on the off chance that one doesn't like it. The customer service was also very helpful and responsive.

12 juli 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic mattress

Fantastic mattress! We’ve been in desperate need for a new Mattress for years, and I’m so glad we came across HiGrid. We have the luxury hybrid mattress and it’s the comfiest thing ever, like literally sleeping on a cloud! Would highly recommend HiGrids mattresses if you need a better night sleep.

21 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The most comfortable nights sleep I…

The most comfortable nights sleep I have had in years!

The mattress is soft yet firm and I normally wake up numerous times in the night with back and shoulder pain but I’m now sleeping through and waking up fully rested without the aches and pains I was previously experiencing!

Delivery was so quick (next day)
I will be recommending this mattress to everyone! It’s such great quality definitely 5 stars!

12 juni 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Mattress came super fast and very well…

Mattress came super fast and very well packaged, it’s such a dream to
Sleep on. My back and shoulders have been better in the mornings I’ve noticed I wake up in the same spot I fell asleep in and that never normally happens. It’s firm but still soft it shapes to your body perfectly I would highly recommend

30 mei 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Soft and Firm at the same time

This mattress is firm and good for your back and at the same time very comfortable. It Adapts to the shape of your body and hence is very comfortable. It has definitely improved my sleep and I will recommend this to everyone who likes a bit of firm mattresses.

29 maart 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Emma vs HiGRID

Having owned an Emma Original Hybrid mattress for a few years, I jumped at the chance to try the new HiGRID Premium Hybrid Single Mattress with Japanese patented smartGRID technology. Compared with a box which most of the time is damaged during transport, it came in a lovely round bag ready for unwrapping.

It's not a job for one person to lift the mattress (about 30 kg), so make sure you have someone to help you.

I left the mattress for 4 hours after opening it and it had fully inflated itself during this time and was ready to be slept on.

With 2500+ air channels in the SmartGRID layer, the mattress was both soft and firm. It didn't get hot or cold, which was an issue I had with Emma Mattress. The mattress cover can be removed to be washed easily. It feels cool even with a sheet on the mattress.

Due to my bad back, I was nervous about switching mattresses, especially after years of sleeping on Emma, but this one provides support in all the right places and just fits my body perfectly. In addition to being extremely comfortable, it was also very supportive.

When you perch on the edge of the mattress it has a firm feel and the sides of the mattress don’t collapse. Early days but really pleased with it so far. Also, it comes with a 10-year warranty which helps assure the mattress's quality.

1 april 2023
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer