Hinge Outlet Reviews 5.961

Everyone was so helpful made the experience easy.

High quality products. Lightening fast shipping. Superior customer service. The whole experience was great. I highly recommend and will absolutely make more purchases in the future. Thanks!

I never received what I ordered an emails asking for a status went unanswered.

UPDATE: Hinge Outlet did reply and tried to call me…the emails went to spam (not sure why) and phone call didn’t leave a voice mail or would’ve got it. In get a high amount of spam phone calls everyday and I don’t answer if I don’t know who it is because of that.

I’m changing my rating to 5 as I see they didn’t try several time to notify me and it was not their fault I didn’t get the messages.

However, I will reevaluate once June comes. I know you say that you stated that items were on back orders when I bought it but I don’t recall that. I would never give you my money and wait 2+ months to get a product, especially one that I needed now.

Quick shipping and great customer service.

Great customer service!

Product selection was great and they had the piece i was looking for which was a spring loaded drawer front latch. Shipping was handled promptly and delivery time exceeded my expectations. Communication throughout was exceptional and they do NOT overwhelm you with marketing emails, just an occasional one which is perfect.
And perhaps most importantly their prices and shipping costs were very reasonable. Great company to do business with and I highly recommend..

The freezer door hinges I purchased where used on the forward hatch of an offshore fishing boat. They are well made and robust enough to use for this purpose. These could be used by many other boaters in both sail & power. Not just hatches. Big coolers & live bait lockers on fishing boats. Help my fellow boats. Please consider dropping a few magazine adds to boating publications.

Great place to buy hardware! Always a smooth transaction dealing with Hinge Outlet !!!

They were very attentive to my questions and concerns. They accepted my return of a gate latch that was not right for us and recommended a different one that is working out great.

The service was fast, but the hinges themselves were too over priced!

A woman, whose name I believe was Lynette was very helpful in clarifying options, sizing and weight and organizing an overnight shipping, which is going to work out really well for us. Thanks, great working with you.

Phone agent was very friendly and efficient.

I haven't received this order yet so I'll base delivery on my last order, it arrived about 3 days after it was supposed to but it worked out.

I found it easy to look up the style of hinge that I needed. In addition, the sizing table in addition to the labeled picture made the proper size determination simple. Ease of ordering was also a plus.

I ordered 200 dollars of hinges. I was told they would ask some else to look in to it.it’s been weeks and I still don’t have my order.I will you a couple more days then I will cancel my order and call your competitor. You talk nice but business is business I have to do business with people who can follow through with an order.

Ease of navigating the website and visually seeing what you are getting. Easy peasy.

no issues, very easy

Easy ordering