Estafadores. Mucho cuidado con esta gente. Se pago por el servicio y la herramienta aún sigue en modo free, he enviado muchos correos al soporte técnico y no responden. Ya pedí reembolso y cancelac... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Tralasciando l'inefficienza del servizio in italiano che è davvero pessima, la funzione bypass elabora testi completamente senza senso e sgrammaticati ci credo che non vengono rilevati come IA. Vie... Toon meer
Bedrijf heeft geantwoord
EDIT: Issue resolved. But imho, if you're system is failing and you cannot provide service afer completing the payment - you should warn about that prior purchasing. SCAM company! I paid... Toon meer
Bedrijf heeft geantwoord
As a student juggling multiple assignments, HIX AI has been a game-changer for me. It helps me brainstorm ideas, structure my essays, and even checks for grammatical errors. It's like having a persona... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
HIX.AI is your Most Powerful All-in-one AI Writing Copilot. It helps you to write, work and communicate HIX.AI offers an AI text generator – AI Writer, an AI chatbot – HIX Chat, a better alternative to Notion AI – HIX Editor, an all-in-one Chrome extension – HIX.AI Chrome Extension, a Long-Form AI Article Writer and an Email Generator. Writer's block getting in the way again? Whether you want to create a high-converting landing page, an insightful blog post, or a compelling market copy, HIX.AI is here to help you all, in less time and at lower costs. Upgrade Your Content Game & Save Money. Try for FREE today!
Contactgegevens
15 SCOTTS ROAD #03-12 , 228218, SINGAPORE, Singapore
- support@hix.ai
- hix.ai
2,6
Slecht
178 reviews
Heeft 81% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
PROMPT RESPONSE TO FEEDBACK
Although I paid for HIX CHAT UNLIMITED, my account was limited to 100,000 characters. The maximum file size for my account was advertised as 10MB. The file that I uploaded was 866.50 KB. DEEPSEEK-R1 rejected my file, advising that it exceeded the character limit of 100,000.
I complained to HIX.AI and they have now responded satisfactorily. I am, therefore, updating my review.
23 maart 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
Great Experience with HIX.AI!
I have been using HIX.AI for a while, and I must say it’s a reliable and efficient platform. The service is user-friendly, and the features help streamline my work seamlessly. Their customer support team is responsive and helpful, always ensuring that my concerns are addressed in a timely manner.
I highly recommend HIX.AI for anyone looking for a professional AI-powered service.
16 maart 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
SCAM!!!
The worst website I’ve ever experienced. They charged me without my knowledge 2 months, I can’t contact with customer support, I can’t cancel my subscription, so I complained to my bank about them as a fraud, because without my permission they’ve been trying to charge me monthly. Stay away from this scam!!!
11 maart 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
I wanted to unsubscribe my monthly…
I wanted to unsubscribe my monthly subscription 26 NZD but without knowingly it subscribed to higher plan. I really wanted a refund but don’t know how to do it. I have emailed them but no response
4 maart 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
Il sito è finto dice che puoi non…
Il sito è finto dice che puoi non iscriverti e poi ti obbliga ad iscriverti per scrivere quindi è una truffa, poi non ti fa in nessun modo eliminare l account, non è senza censura poi quindi è come ChatGPT ma che non sa cosa sta scrivendo
28 februari 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
This platform is fantastic
This platform is fantastic, I had a problem when paying for their services and they solved the problem, which was a mistake on my part. They contacted me from support people and they very kindly corrected the error and gave me a refund of my money. And not only that, but the platform also corrected my work correctly, therefore I will continue paying the monthly payment to HIX.AI since they are very trustworthy people.
20 februari 2025
Antwoord van HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
This website assists me a lot while…
This website assists me a lot while writing my assignments, Its very user friendly and has many helpful tools
17 februari 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
Estafadores.
Estafadores.
Mucho cuidado con esta gente. Una vez te suscribes no hay forma de darte de baja.
He enviado muchos correos al soporte técnico y no responden.
Actualizo información. No sé si tiene que ver, pero poco después de colgar esta crítica. Me contestaron al último correo y me reembolsaron el cargo en la tarjeta.
En cualquier caso, sigo sin estar satisfecho con esta empresa, ya que la web no ofrece la opción de darse de baja, y tardan mucho en responder a los correos.
12 februari 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
SCAM ALERT
SCAM ALERT: hix.ai is a full-blown fraud!
They take your money and vanish into thin air—no customer service, refunds, or accountability.
It's a black hole where your money disappears.
This isn’t just bad business; it’s a calculated scam.
If you value your time, money, and sanity, STAY AWAY before you become their next victim!
5 februari 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We apologize for any inconvenience caused.
If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied.
To better deal with it, can you please reach out to us at support@hix.ai? Our dedicated support team is ready and eager to assist you in modifying your package to better suit your needs.
Thank you for your understanding and patience in this matter. We look forward to resolving your issue swiftly.
Scam
I tried multiple times to cancel my subscription, but there is no clear option in the account settings. I also emailed support several times, but they never responded. Meanwhile, they keep charging me
I do NOT recommend this service.
30 januari 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We apologize for any inconvenience caused.
If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied.
To better deal with it, can you please reach out to us at support@hix.ai? Our dedicated support team is ready and eager to assist you in modifying your package to better suit your needs.
Thank you for your understanding and patience in this matter. We look forward to resolving your issue swiftly.
This is probably the worst AI I ever…
This is probably the worst AI I ever used. The output is completely random, false, and contains multiple lines of errors. You cannot use the output at all. Stay away from it! It is super expensive and the support doesn't reply.
15 januari 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We apologize for any inconvenience caused.
If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied.
To better deal with it, can you please reach out to us at support@hix.ai? Our dedicated support team is ready and eager to assist you in modifying your package to better suit your needs.
Thank you for your understanding and patience in this matter. We look forward to resolving your issue swiftly.
Got scammed not refunding anything…
Got scammed not refunding any thing website not working
25 januari 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We apologize for any inconvenience caused.
If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied.
To better deal with it, can you please reach out to us at support@hix.ai? Our dedicated support team is ready and eager to assist you in modifying your package to better suit your needs.
Thank you for your understanding and patience in this matter. We look forward to resolving your issue swiftly.
Took My Money but Got Nothing
Horrible experience. I paid for Hix, and the payment went through, but my account stayed as a free version. No upgrade, no support, and no refund. Feels like a scam. Avoid at all costs!
26 januari 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
HIX Bypass not ready yet
I tested HIX Bypass extensively over two days, and unfortunately, the experience was disappointing. There were numerous errors that made sentences unreadable and completely out of context. The tool’s performance didn’t meet expectations at all. Until the issues are resolved, I can’t recommend it. I’ve even requested a refund due to the lack of reliability. Hopefully, improvements will be made in the future.
23 januari 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
Outstanding Service
This product and their service are just outstanding. I strongly recommend it to improve your writing skills.
15 december 2024
Review zonder uitnodiging
Antwoord van HIX.AI
Thank you sincerely for taking the time to leave such a wonderful review on Trustpilot! We are truly delighted to see your appreciation for our product.
Your feedback is incredibly valuable to us—it not only validates our work but also motivates us to continue improving. Our team is committed to providing the highest quality services, and we're pleased to know that we've met your expectations.
We look forward to serving you again in the future and will continue to maintain our high standards. If you have any suggestions or needs, please don't hesitate to contact us at any time.
Thank you again for your support!
Not Working at all
Not Working at all. But they took my money.
9 september 2024
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
AI detection not working on premium
AI detection not working on premium
9 januari 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We sincerely appreciate your honest feedback.
We would very much like to understand more about what happened and how we can make it right. Every customer experience helps us improve, and your specific feedback is particularly valuable to us. Could you please contact our dedicated resolution team at support@hix.ai, referencing your review? Our team is ready to work with you personally to address your concerns.
The issues you've highlighted regarding [briefly mention specific issues if clear from their review] are being reviewed by our management team, and we're implementing changes to prevent similar situations in the future.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
We truly hope you'll give us the opportunity to regain your trust and demonstrate our commitment to customer satisfaction.
Thank you for bringing this matter to our attention.
Terrible Service, Credit Card Theft - Stay Away from Hix.ai!
Review of Hix.ai
I regret to say that Hix.ai is one of the worst companies I have encountered. If there was an option to choose a rating below zero, I would do it without hesitation.
I signed up for their service and made a transaction based on the promises they made. After the initial charge, I found that the payment was unclear, and there were major issues with understanding what I was getting in return. But what really drove me crazy was the issue with my credit card information.
Not only was I dissatisfied with the service, but the theft of my credit card information and the commitment to services I wasn’t aware of is extremely concerning. Hix.ai has no clear or effective way to cancel the transaction or recover the money I spent with them. Every contact with customer service was unhelpful and made me feel more and more stuck.
I have a strong feeling that if my money is not refunded soon, I will have no choice but to pursue a class action lawsuit. This is completely unacceptable, and I won’t tolerate being taken advantage of.
I would not recommend them at all. In fact, I feel that they are a company that exploits its customers, and there is no easy or convenient way to remove my credit card details from their system. It’s just outright theft.
Needless to say, not only will I never use their services again, but I will also share this review with everyone I know to ensure no one else goes through the horrible experience I did.
Stay away from them – it’s just not worth the headache.
2 januari 2025
Review zonder uitnodiging
Antwoord van HIX.AI
Hello!
Thank you very much for taking the time to give us feedback. We are deeply sorry for the unpleasant experience you encountered while using our products/services. Your opinions are very important to us and we will take them seriously.
If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied.
To better deal with it, can you please reach out to us at support@hix.ai? We will communicate with you as soon as possible and provide you with relevant solutions.
Thank you for your understanding.
They are scammers
They are scammers, they promise to refund half of my subscription after I cancel my complaint to my bank. But then they did not do it and took all my money. Don't ever subscribe with this application HIX AI😤. They are scamming people they are shit.
21 november 2024
Review zonder uitnodiging
Antwoord van HIX.AI
Hello!
Thank you very much for taking the time to give us feedback. We are deeply sorry for the unpleasant experience you encountered while using our products/services. Your opinions are very important to us and we will take them seriously.
If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied.
To better deal with it, can you please reach out to us at support@hix.ai? We will communicate with you as soon as possible and provide you with relevant solutions.
Thank you for your understanding.
Not worth the money
I've tested this platform and I find it return detectable results. Of course credit still gets deducted when one tries to create another copy.
And when you get to not detectable version, the text many times doesn't make sense in some parts so has to be yet again rewritten.
In general, not a platform you can rely on and will help you much.
19 december 2024
Review zonder uitnodiging
Antwoord van HIX.AI
Hi there, We apologize for any inconvenience caused.
If you bought the wrong package, you can contact us to modify it. We have provided relevant solutions in the email. I hope you will be satisfied.
To better deal with it, can you please reach out to us at support@hix.ai? We will try our best to help you there.
Thank you for your understanding.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.