Similar to other users, I have not been paid for my rentals. I have complained and chased the payments which were due months ago. I have had many apologies but no action.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I’m a car owner. They sit on your earnings for months, string you along when you complain. They have done this repeatedly and each time give the same waffly rubbish about ‘changing our payment system’... Toon meer
Bedrijf heeft geantwoord
This business is much needed in the UK (I live in London) and overall I am happy with my experience – it is easy to hire the car, get in contact with the owner, and the UX is relatively painless.... Toon meer
Bedrijf heeft geantwoord
I’ve hired different cars a few times with Hiya car, never any problems. I especially like the cars with the option to pick up and drop off through the app without having to meet someone, it gives e... Toon meer
Bedrijfsgegevens
Contactgegevens
86 - 90 Paul Street, EC2A 4NE, London, Verenigd Koninkrijk
- 020 3856 8900
- support@hiyacar.co.uk
- hiyacar.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 82% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
It was great
Will recommend very handy to drive
Will recommend very handy to drive. Easy to use apps
An excellent alternative to traditional car hire and car-sharing companies.
Hiyacar came to my rescue as I left it very late to hire a car on Christmas day. It's website and app is very easy to use and it's customer service via whatsapp is very efficient and responsive.
Best Hire Company
As a regular customer personally, I would say that they are better than any other hire companies, Especially in London (tower hamlets).
Customer service extremely lovely and friendly!!! they respond within two minutes. They also are very catering to any needs and complications. As a single mother I am grateful that this company is extremely efficient! their rates very cheap and very reliable.
I would recommend them to anyone who is looking to travel around, but may not be able to own a car I would recommend them first!!!! :)
Superb Duper Service👌
Hiya is very fast in responding when we need help. I'm very thankful to all the agents that has helped me in various occasions. I'm glad to have registered with Hiya. Very Happy to have my dealings with you.
Very convenient
Very convenient. All paperwork done on easy to use app. The car I hired was by no means a new car but it was cheaper than what other car hire companies had to offer.
easy to use
easy to use,
means I don't have to buy a car or go via hire car companies
an great green option
hope more people add their cars in the coventry area
I have used Hiyacar van as an…
I have used Hiyacar van as an alternative to Zipcar which is winning by value for money and coverage.
I would appreciate having more Hiyacar vehicles around my area – East Finchley, as well as lower prices to match Zipcar`s at the least.
Highly recommended
Simple user interface, clear communications: very convenient and easy. Highly recommended.
Very easy to use app
Very easy to use app, everything worked as it should. Recommended.
Car had too many problems.
The customer service was excellent, quick and fast response. However I did not have a pleasant driving experience. The car was very dirty. Full of leaves and muds inside the car. Left over customers cloths. Clutch not working properly. Biting point too high. Needs fixing. Engine suddenly turns off. Kept saying tyre pressure needs adjusting and no immobilizer. Had to turn on and off the car after so often. The car probably had no service done to it.

Antwoord van Hiyacar
Just brilliant 🤩 So easy
Just brilliant 🤩 So easy, so helpful, convenient and efficient!
Very Easy Process
Very easy transaction and smooth pick up. The instant acceptance feature meant we could be on our way immediately.
Straightforward Process
Straightforward process, great UI of the app. Support team is 24/7 available.
Only negetive comment is that Insurance fee is quite high.
I always rent cars through Hiyacar
I always rent cars through Hiyacar! It’s my fav app. Good rapport price-quality-facilities-distance!
The flexibility and online instant…
The flexibility and online instant interaction if any problems occur always helpful and reliable excellent service
Booking was easy and advice helpful...
Top notch
I’ve been on Hiya Car for about 4 years. It’s perfect for me. I live in SW London and there is a fantastic range of cars nearby. From frugal runarounds, to EVs, to luxury models. The app is straightforward and it is a very clear and friendly format.
I really like how easy the system is to…
I really like how easy the system is to use, and for me specifically, the support team were incredibly helpful and responsive. I had an issue updating my driving license in the app for a booking, and they helped resolve that quickly enough for me to get my booking sorted.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.







