ordered a hydraulic gas lift replacement for my old herman miller size c aeron with the cylinder removal kit. Came quickly and the process to switch over was pretty simple so my chair was back to n... Toon meer
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Very prompt and efficient delivery service, with tracking advice throughout the process. And even better, the item delivered was what I ordered.
Had Herman Miller Aeron Lumbar on 15 July, sent picture and video to show the issue, had it repaired, and eventually delivered on 05 Aug through 40 emails and few calls in the process.... Toon meer
Bedrijf heeft geantwoord
The headrest may not be necessary when sitting forward - but it comes into it's own as soon as you tilt the chair back! It is VERY easy to fit on the Aeron chair and is made of the same materials by... Toon meer
Bedrijfsgegevens
- Kantoormeubilair winkel
- Meubelaccessoires
- Meubelreparateur
- Winkel voor tweedehands meubels
- Winkel voor tweedehands kantoormeubilair
Geschreven door het bedrijf
Based in London, HM Chairs specializes in high-quality Herman Miller office chairs and replacement parts. We offer a wide range of products, including the iconic Aeron, Mirra, and Embody chairs, along with essential chair parts such as arm pads, casters, and seat pads. Our services include expert refurbishment to restore chairs to like-new condition, ensuring comfort and durability. Customers can enjoy competitive prices, a price match guarantee, and both national and international delivery options. Visit our showroom in London or shop online to experience the comfort and quality of Herman Miller chairs.
Contactgegevens
893 Great West Road, TW7 5PD, Isleworth, Verenigd Koninkrijk
- 07396701570
- info@hmchairs.co.uk
- hmchairs.co.uk
4,7
Uitstekend
108 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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Very prompt and efficient delivery.
Very prompt and efficient delivery service, with tracking advice throughout the process. And even better, the item delivered was what I ordered.
21 maart 2026
Great chair and service!
1 april 2026
Gas lift replacement
ordered a hydraulic gas lift replacement for my old herman miller size c aeron with the cylinder removal kit. Came quickly and the process to switch over was pretty simple so my chair was back to normal in no time.
I got the extra height version - and that is quite a bit taller.
30 maart 2026
Worth the money in comfort (and looks)!
The headrest may not be necessary when sitting forward - but it comes into it's own as soon as you tilt the chair back!
It is VERY easy to fit on the Aeron chair and is made of the same materials by some of the same people who designed and manufactured the chair - so it is streets ahead of any other headrests for Aeron. Worth the money! I have now bought a couple for my chairs
19 februari 2026
Good shopping experience
Bought the Atlas headrest for my Steelcase Leap V2 as there are not many places in the UK that stock these. Very happy with my experience. Shipping was quick and the item had no issues.
7 februari 2026
Review zonder uitnodiging
Great quality and kind assistance
Great quality and kind assistance. They even delivered the kit to Japan. Really appreciated!
2 januari 2026
2 chairs both faulty.
29 december 2025
Antwoord van HM Chairs
Thanks for your feedback.
We’d like to clarify that both chairs were returned to us and fully tested, and no faults were found. The reason given for the return was noise from the casters when moving, which is typically caused by the type or condition of the floor surface rather than a fault with the chairs themselves.
I purchased replacement arm cushions…
I purchased replacement arm cushions for my Humanscale Liberty chair, and they arrived promptly. The quality is satisfactory—while not as soft as the originals, they're quite adequate—and they fit perfectly. The delivery and service were faultless. Ultimately, only extended use will reveal the durability of the product.
31 december 2025
Review zonder uitnodiging
Good technical response and reasonably…
Good technical response and reasonably priced.
24 november 2025
Prompt delivery and very happy with the…
Prompt delivery and very happy with the chair, which was as described and fairly priced.
19 november 2025
Lovely chair and lovely to sit in…
Lovely chair and lovely to sit in watching tv or reading. Big plus our Dachshund does not bother me because he wants more room to stretch out.
21 november 2025
Bought a refurbished chair
Bought a refurbished chair. Arrived promptly. When there was a very minor issue Adam from customer services responded extremely quickly and was very helpful. Would definitely recommend
21 november 2025
Review zonder uitnodiging
hands down best customer support ive ever had!
Best customer support ive ever had. Delivery drivers were helpful and brought it into the house and even offered to help me carey it up my stairs.
I couldnt have asked for a better phone experience when processing my order.
Came ontime exactly as they said.
HmAeron came in an amazing near new condition (1 scuff that doesnt need attention, and basic wear and tear like under seat padding needing replaced) The chair's is working wonders for my back :))
Praise were praise is due, thank you 10/10
22 oktober 2025
Very pleased, thank you :)
Very pleased with my chair and Adam was very helpful with guidance and assistance setting it up. Definitely recommend buying from HM Chairs, delivery was exactly as scheduled. Many thanks ...
22 oktober 2025
Excellent Service
Chair dispatched within the promised time period, delivered by DPD at the time they promised and chair looks absolutely brand new and is super comfortable.
22 oktober 2025
Chair arrived in a timely fashion and…
Chair arrived in a timely fashion and in great condition
8 oktober 2025
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