HomeDecor AZ Reviews 

I have been looking for a particular tile for my kitchen backsplash which doesn't appear to be available anywhere, but I found it on HomeDecor. I ordered a sample just so that I could see it in person then planned to order the amount necessary for the project.
I tried calling and was a recording to leave name, and other information which I did, but never received a call back. I went ahead and placed the order for a sample with a hefty shipping of $10 for one piece of tile. I did not receive an order confirmation just a statement on the order page that I would be notified when the order shipped.
The order was placed on 2/23/2021 which my credit card was charged. I just noticed my credit card was credited on 3/2 for the same amount. I suppose I should presume that the order has been cancelled by HomeDecor without an explanation or reason for the cancellation.
I do online business very frequent, but never encountered anything like this. Terrible customer service.

I love placing an order for a product, having it shipped in a timely manner and upon receipt, it is exactly as described. Thank you!

My order arrived quickly and the specific tile was hard to find elsewhere. I'm glad I know about this site now!

This was a splurge, but I love them. The glass mosaic tile sheets I bought here were already 11% cheaper than the closest retailer (4 hr round-trip and a negative Covid test required to get there). On top of this, the site was having a sale. They were packed very securely, came within 1 week of ordering, and not a single chip or broken tile in the 10 sheets I ordered. I'd highly recommend and will buy from this site again!!

Ordered Soci Pencil Edging on a Sunday evening, and received it Friday afternoon via FedEx Ground from Soci warehouse in Texas. Emails for order confirmation, shipping notification, and delivery would have been much appreciated. I ordered but other than the charge and the order confirmation page, no idea they actually received and shipped - but they did. End of the day, I got what I wanted and in a very timely fashion. Thanks!

Awesome. I made a 1/2 inch measuring mistake and didn't have enough mosiac to finish the job. They came through and got it to me sooner than expected. Highly recommended.

I have ordered smaller amounts of tile from this place on 2 occasions. I was very happy with their service and the quality of the tile.

Great kitchen back splash tile (GL-82), great customer service, great price!

I ordered tile that was back ordered over two months. I finally cancelled that order and ordered something else that was "in-stock". They say orders process in 1-2 days. It has been a week and my order is still "processing". I am a trade professional and have called the Trade extension and the customer service extension...it's the same person who answers who can't seem to get me any answers. I said I would pay extra to have my tile expedited and sent overnight. She can't seem to do that either so here I sit with no tile. My contractor walked off the job! Needless to say I'm NOT happy with the service from HomedecorAZ!

I do not know what happens with my order, I need to know the status, if they do not have it, return my money, since January I have paid and I still have no response

So happy I found this company. Best price & friendly, knowledgeable & willing-to-help customer service.

Tried to communicate via both email and left a voicemail as to the status of the order and no response to either. When ordered it said 6-8 days. It’s been 7 and account still says in preparation. How lit does it take to prepare an order to ship??

Happy to get our new backslash tile!
I'll open in next week when ready!

Great seller! Fast shipping, product as described

I ordered on Saturday, had tile by Wednesday. Great service and good prices. Definitely recommend!

The selection for a backsplash was great and the price was the best around. The backspalsh came more quickly than expected. I would recommend purchasing from Home Decor AZ

I really had a good experience with Sandy she is very helpful, professional and nice. I would definitely come back for further purchases !

My order of tiles arrived very quickly. The customer services was efficient and helpful too. They know what they are doing.