Home Garden Direct Reviews 

285
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As a previous garden centre manager I always brought very expensive garden furniture, but now I am no longer in that industry i decided to try different furniture and I have to say for the price, qua... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great website, easy to navigate and very happy with the cantilever parasol. Delivery was excellent, the courier used was very good and kept us informed via email and text, plus a phone call on the day... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Meubelwinkel
  2. Rieten meubilair winkel
  3. Meubelfabrikant
  4. Tuinmeubelwinkel

Geschreven door het bedrijf

Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

285 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,6

Alle reviews

(285)

128 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Tivoli sofa bed

Lovely product and such a speedy delivery

17 februari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Elaine,

Thank you for your feedback, much appreciated.

Kind regards

Beoordeeld met 5 van de 5 sterren

Bed settee…

The two men delivering my bed settee were friendly and helpful
The item purchased is everything it said in the description and what I expected
Lovely bed settee looks fabulous in the spare room and is comfortable for a stay over

12 februari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi,

Thank you for your feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Goods arrived on time.

Goods arrived on time.

13 februari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi June,

Thank you for your feedback, much appreciated.

Kind regards

Beoordeeld met 5 van de 5 sterren

Great service great furniture

Great service great furniture. Very happy.

9 februari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Paul,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Great product great price

Standard of dining table and chairs is very good quality for the price paid. Also very quick delivery.

3 februari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Great service

Very happy with product - large mirror

2 februari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi,

Thank you for your feedback, much appreciated.

Kind regards

Beoordeeld met 5 van de 5 sterren

I absolutely love my chairs

I absolutely love my chairs. Sturdy, well made and make my room look beautiful- I get so many compliments on them!

3 december 2025
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Yasmin,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Great service and item

Great service. I had a question and contacted customer serice. They were helpful and resolved my question quickly. The item i bouvht was lovely and great value for money.

20 januari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Tina,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

prompt delivery

Good service very prompt delivery and lovely chairs!

26 januari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Was very helpful

15 januari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Paul,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Really easy to order

Really easy to order . Very friendly helpful staff when I rang for an order update. The sofa bed was very good quality and a very reasonable price. I would definitely order form Home Garden Direct again.

5 januari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Christine,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Fault with one chair dealt with…

Fault with one chair dealt with extremely quickly and replacement sent

9 januari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Gina,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

Excellent customer service ⭐⭐⭐⭐⭐

I ordered 2 x large wall mirrors and one arrived broken. I sent photos of the broken mirror & very quickly received a response & a replacement was sent promptly. EXCELLENT customer service & communication. I will definitely use these guys again ⭐⭐⭐⭐⭐

7 januari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Amanda,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 3 van de 5 sterren

My original product had some damage…

My original product had some damage however the online chat agent rectified this by sending a replacement drawer front to me, new one arrived, not perfect but better than before

2 januari 2026
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Tracey,

Thank you for your feedback and apologies that you were not happy with the replacement.

I had sent you a message earlier today to make sure that everything was alright with the replacement. I am happy to resend another drawer front, please reply to my e-mail and let me know and I will arrange this for you.

Kind regards,

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Good quality and good value chairs.
Prompt delivery with a specific time slot.
Slight fault on one of the chair legs. Contacted customer service which was excellent and replacement leg sent promptly.
I would recommend and use again.

8 januari 2026
Review zonder uitnodiging
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 5 van de 5 sterren

I ordered single sized sofa bed

I ordered single sized sofa bed. It arrived on time. It was easy to assemble, ie only need to attach the extra legs. It looks good as a chair and as a bed. The mattress may be too firm for some.

16 december 2025
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Virginia,

Thank you for your lovely feedback, very much appreciated!

We hope to see you again soon!

Kind regards

Beoordeeld met 1 van de 5 sterren

The units don’t align and the hinges…

The units don’t align and the hinges are pre drilled so there’s nothing you can do to adjust this. The item had chips so the quality isn’t good for the price you pay. The gold door hob I had one that was faulty as the inside screw was either too big or too small so the screw wouldn’t fit into the job. Overall I wouldn’t recommend this product. I didn’t want the hassle or returning it when it took forever to build.

18 december 2025
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi,

Apologies for the issues that you have had with your unit. We are more than happy to look to resolve this for you, now we are aware that there is an issue,

I have tried to call you first thing this morning and have left you a voicemail. I have also sent you an e-mail as well with some potential resolutions for you, so we can look to get this resolved to your satisfaction.

Kind regards

Beoordeeld met 5 van de 5 sterren

Great item

Great item, recommend

16 december 2025
Logo Home Garden Direct

Antwoord van Home Garden Direct

Hi Eleonora,

Thank you for your feedback, much appreciated. We hope to see you again soon!

Kind regards

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