HomeLoft New Zealand Reviews 342

Send Electrical equipment that suits New Zealand std.Be supportive fully reimburse costs incurred when returning products.
Get rid of your stalling tactics regarding the email threads never ending dragging the process until one gives up….joke!!

Good service and prompt replies to my enquiries

Great service and quality, thanks

we tried out the johnny apple peeler last night it was brillant. we had a cheap metal one wouldnt keep still on the bench, but this is great packed well delivered quick . overall great service thank you homeloft.

Great product, looks awesome cant wait to use it for decoration next Christmas. Delivery took quite a while but didn't matter as I wasn't in a rush for it

Quick response after buying bags from another supplier that did not fit properly. Very happy with the bags received.

My 13-year-old daughter LOVES her new Owala drink bottle. It's easy to use, wash etc. Doesn't leak like others we've tried. Took a while to arrive here in New Zealand, but so worth it.

Accurate description, clear, user-friendly communication, secure packaging and prompt delivery.
Thank you, as usual, I am very pleased with the service and high-quality products.

I bought a beautiful fire-surround but I was a little frustrated there was nothing in the advertisement to suggest I was buying from an American company.My current values are inconsistent with what is happening in the US under the current administration so I would not have purchased had I known.

The exporter also did not enclose a full copy of the invoice so my purchase was held up at customs however were very receptive to sending this through when I contacted them. The UPS Customs agent was fabulous at getting my purchase through quickly.

The US angle really did frustrate me and I was worried that I might be charged additional customs and the GST at that point. I had thought at my purchase that the cost was GST inclusive but when it went to customs, I was unsure.

There were no further charges payable by me however and my fire surround is stunning so I got there in the end.

Clear description
Good value price
No hidden charges
Excellent product
Good communication re despatch
Well packaged
Arrived safely

My purchase arrived yesterday and after only 1 night I can already feel the difference with not waking up with pain.

The baking dish is exactly as described and is just what I needed. It was very well packed and arrived soon after I purchased it on line.

Can I order the same 6 placemats Creative top Placemats 6 Retro spot ( SKU HAFB8YAC) for the same price?

Easy to order and turned up few weeks later

Ordering was easy. Delivery happened in good time. Product is great.

Ordered a sheet set I believed was from NZ. Has not arrived tho they claim it was delivered. DHL does not recognise the tracking number. Bitterly disappointed not to have received the goods. I have exhausted all lines of Enquiry re postage 10/02/26.
However I have now received a full refund. In the end the customer service met my expectations

Everything was wrong. Wrongly informed. Got sent a product that was not suitable for nz voltage standards. Will never order from here again.