es un reloj espectacular, se nota la calidad de la marca y decora muy bien. la mejor tienda para relojes, ya tengo dos modelos diferentes y voy a comprar otro
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Lees wat reviewers zeggen
Après plusieurs mois de mise en vente infructueuse avec une agence immobilière pour mon appartement situé dans le quartier des Fleurs à Nice, je me suis tourné vers Homeloop. Grâce à l’accompagnement... Toon meer
Wing was very helpful when I had queries about my order of a Dulton clock. The clock looks fantastic now it’s installed, and I would definitely look to order from Homeloo again in the future!
Exactly what was described in the previous post happened to me. They initially confirmed the shipment to me and after a few days they informed me that due to a stock problem it would be sen... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 2008, HOMELOO is an online retailer specialising in home decoration that combines utility and design. From its humble beginning dealing in vintage flip clocks, Homeloo have grown to include categories of picture frame wall set, kitchenware, Danish lighting, as well as baby clothes and toys. Be it vintage or modern, you are sure to find your perfect style in our extensive online catalogue.
Contactgegevens
Rm 1412, Wellborne Commercial Centre, 8 Java Road,, 000, North Point, Hong Kong
- info@homeloo.com
- homeloo.com
4,2
Goed
28 reviews
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Order not received
Order not received! No communication! Order placed 12/5/2023. Message received 12/11/2023: Your order has been dispatched on Dec 15 through SF Express, and an SF tracking number was provided.
I called SF Express. They do not have a package with that tracking number.
PLEASE PROVIDE AN UPDATE!!!!
20 december 2023
Review zonder uitnodiging
No sign of my clock and no responses
No sign of my clock and no responses. They have taken my money but I have not received any order confirmation. Starting to think that this was a scam.
9 november 2023
Review zonder uitnodiging
Antwoord van Homeloo
Hi Samuel, we responded to your email, but it seems you may not have received it. Your order was dispatched on November 3rd and delivered on the 15th, as indicated by the tracking site.
Don’t waste your money!
Order the Katomoku Square Wall Clock Walnut on 24 September 23. Still waiting for it to arrive. Contacted them after it didn’t arrive and they said there was an issue with the international courier. Asked me if I wanted to cancel and get a refund. I said no and that I wanted what I had paid for. Told me it would arrive Monday just gone. Nothing. Asked for a tracking number. Nothing. Over £100 down and have no idea when/if my item will ever arrive. Best advice I can give is to not waste your money on this company!
7 november 2023
Review zonder uitnodiging
Antwoord van Homeloo
Hi Ellen, I apologize for the loss of the shipment. We attempted to offer a solution by sending you a replacement, but since that was declined, we will proceed to cancel this order for you. You can expect to receive a refund within 3 working days.
Total scam
The other reviews are correct about this being a scam company. I ordered a clock and eventually it said my order was complete. I never received a confirmation email, tracking information, or my merchandise. I tried to contact them via their online question form and never received any reply. It's been over a month and still no clock. Do NOT order anything from this company or they will steal your money.
Update: the clock finally came a month and a half after I ordered it but when it arrived it was broken
3 augustus 2023
Review zonder uitnodiging
Antwoord van Homeloo
Hi Michael, I apologize for the inconvenience caused by the damaged clock. We'd be more than happy to send you a replacement if you could provide images of the damaged item. Please reach out to us.
Also, please be aware that some of our emails may end up in the spam folder in Gmail. We consistently send order confirmations upon placement and shipment notifications once the order is dispatched.
The FAQ on their website says that the…
The FAQ on their website says that the product will take 2 weeks at the latest. However, even though it has been 4 weeks, the product is not even been shipped. They told me the scheduled shipping date, but they didn't keep it twice.
25 oktober 2022
Review zonder uitnodiging
Antwoord van Homeloo
Hi Danbi, I apologize for the inconvenience caused by the item being out of stock when you made your purchase. We will ensure to keep our site updated regarding stock availability.
Stole my money
I ordered two bedside lights in June 2021... it is now nearly a YEAR later and I have only just recieve ONE of them. This was only after continous emailing. They are now not responding with regards to the second light. Angus was quick to respond when i enquired about a product then as soon as i paid i recieved no responses.... please do not put yourself through the hassle/annoyance of this
27 april 2022
Review zonder uitnodiging
Antwoord van Homeloo
Hi, I'm really sorry to hear this. We will investigate this issue and get back to you asap.
Don't buy anything from this company
Don't buy anything from this company - it's a cheat Company
Still no answer den 30/4
27 februari 2019
Review zonder uitnodiging
Antwoord van Homeloo
Kindly share your order number with us so that we can conduct a thorough investigation.
Contact form doesn't work and they don't reply to emails
Order went well. Received my clocks. All good so far. I received also a little message in the package titled "Double Happiness" telling me that I'd be able to get a 10% discount on my next order. There was no coupon code on that message and it only said that I'd have to contact them.
However when I tried to contact them for my 2nd order as returning customer less than a year later to get my discount, well, I never received a reply. I'm now a bit critical about Homeloo.
30 oktober 2014
Review zonder uitnodiging
Antwoord van Homeloo
I apologize, but the discount had expired by the time you placed your second order.
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