Homeofnailart Reviews 

I've been using HONA products for a while now and the quality has always been excellent - my clients love the gels and especially the cat eye gels finish. I did have an issue with a batch of detail paints leaking and a fault with my LED lamp, but the customer service team, especially Georgina and Lowri, went above and beyond to sort it out, keeping me updated and offering a fair resolution. Lowri is always on hand to offer advice should you be stuck. It's rare to get this level of care from a supplier these days. Really happy to keep ordering from HONA and happy to continue my journey with them

Absolutely awful experience with company received two pots of gel in my order that were leaking and also received a brush that was bent in half. I was told to wipe the pots and that they would be fine, I said that I was obviously not happy with this as that is wasted product to which they said they would send new ones out if I sent the other ones back. Returned items to them be told I would have to order again and given a 25% off code. The items I bought were in the sale and the 25% off doesn’t even amount to the same price plus I would have to pay for shipping again this company is awful what happened to good customer service. I was going to be switching over to them but think I will just go to mail order instead now!

HONA Skin and Nail Products … oh dear. What a shame. When things don’t go to plan, customer service disappears. Patronising, unhelpful and dismissive.

I thought you were the good guys…. My bad.

Very disappointed. Undecided about any future orders….