My elderly aunt has moved into a care home and as a consequence her home was to be unoccupied for some time. Home protect was recommended to me by a friend who had used them. Obtaining cover was str... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Good company (so far) to deal with. Used last year and also for unoccupied property insurance. Reasonable price for renewal considering levels of cover. Obviously the big test is if you have to claim... Toon meer
Policy is managed online and is easy to use. Policy documents are fairly clear. Premiums are fair and last years have been reduced as prices had been offered to new customers- existing got the same- e... Toon meer
Bedrijf heeft geantwoord
Great customer service and knowledgeable advisor who made it easy to set my policy up. Homeprotect are one of a small number of companies that can adapt a cover for all your needs. Also backed by a n... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Info over Homeprotect
Geschreven door het bedrijf
We’ll protect your property, inside and out… in minutes
Our customers have saved money and set up their home insurance online, even if they've had insurance problems in the past.
Specialist home insurance for a wide range of circumstances
We're experts at insuring people who want to build or buy a unique property, renovate, rent a home or leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. We cover listed, non-standard construction, second and holiday homes, homes rented on airbnb, customers with lodgers, landlords, customers with past convictions or financial difficulties, larger homes with more than 6 bedrooms, childminders and many more!
Immediate online quote in most cases, even for very complex circumstances
We quote for a wider set of circumstances online than any other insurance provider in the UK.
Get your home insurance quote now
Useful extra cover included
Benefit from Basic Legal Expenses and Home Emergency cover included in your policy, included in your policy as standard.
Speak to our call centre team if you have questions
We understand that you are bound to have some questions, especially if your property or the way you use the property is classed as a bit unusual. Please call our team, we’re here to help. We're available on the phones until 8pm on weekdays and on Saturday mornings.
5 Star rated policies
Homeprotect home insurance policies are 5-star rated by Moneyfacts.
24hr Home Emergency line
If the worst should happen, call our dedicated team anytime. We’ll explain what information we need from you and we'll explain what happens next.
What we don’t cover
We also think it’s important to be clear on.
Please note that we don't cover homes outside of the UK, damage caused gradually, or by wear and tear, or by failure to fix a known issue, faulty design or poor workmanship or theft, vandalism or accidental damage caused by a paying guest. Find out more details of what is and isn’t covered in our policy booklet
To find out more, please visit: www.homeprotect.co.uk
Contactgegevens
CI Tower, KT3 4HG, New Malden, Verenigd Koninkrijk
- 0330 660 1000
- marketing@homeprotect.co.uk
- homeprotect.co.uk
4,5
Uitstekend
22K reviews
Heeft 99% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
nice to get an agent who can help on an…
nice to get an agent who can help on an online chat
17 april 2026
Review zonder uitnodiging
Ease of use
Ease of use. Good web site. I have not had to claim yet so cannot comment on this aspect. 2 years running they have given me a great renewal quote so I have not had to spend hours on the comparison sites again.
17 april 2026
Review zonder uitnodiging
I have only been with Home Protect for one year
I have only been with Home Protect for one year, this is my second. I cannot comment on how easy or hard it is to make a claim if necessary as fortunately that has not arisen and hopefully will not!
However, should a claim have to be made, I will re-post for good or bad.
So, within my limited experience I can only say that taking out my first policy was one of the easier tasks and the price was competitive and saved me some good pounds compared to my previous insurer....a main bank.
1 april 2026
Review zonder uitnodiging
Easy to use good price
9 april 2026
Review zonder uitnodiging
Homeprotect was helpful
Homeprotect was helpful, professional and answered all my questions.
14 april 2026
Review zonder uitnodiging
Great cover and good value!
17 april 2026
Review zonder uitnodiging
Renewal process was straightforward…
Renewal process was straightforward and, although there was a price increase, it was reasonable rather than extravagant. They also have a policy that meets my slightly unusual needs at a decent price.
30 maart 2026
Review zonder uitnodiging
Good company (so far) to deal with
Good company (so far) to deal with. Used last year and also for unoccupied property insurance. Reasonable price for renewal considering levels of cover. Obviously the big test is if you have to claim - how they deal with that. Hopefully I won't test that!
31 maart 2026
Review zonder uitnodiging
Easy to use and good price
17 april 2026
Review zonder uitnodiging
Empty home insurance
My elderly aunt has moved into a care home and as a consequence her home was to be unoccupied for some time.
Home protect was recommended to me by a friend who had used them.
Obtaining cover was straight forward and the policy price was reasonable. A bonus was that it came with emergency cover.
13 april 2026
Review zonder uitnodiging
Clear explanations
Clear explanations. site is simple to navigate
16 april 2026
Review zonder uitnodiging
Call was answered immediately.
Call was answered immediately by Sabrina who was extremely pleasant & dealt with my query in a timely & professionally manner. Thank you Sabrina.😊
16 april 2026
Review zonder uitnodiging
Dont buy insurance from them
Dont buy insurance from them. Purchased contents cover with accidental damage cover with excess of £365 due to a high value item (tv). Submitted a claim for accidental damage of different tv and xbox was told claim would progress and was past to another company who repair or replace. Both items already disposed as didn't work. Said was no claim as not covering xbox only tv and cost to replace tv less than excess. What is the point of this. The tv they costed for was discontinued so how does this count absolute ripoff. Save your money, no mention of why not covering xbox maybe because they couldn't send someone out to try repair.
16 april 2026
Review zonder uitnodiging
Great Customer Service
16 april 2026
Review zonder uitnodiging
Satisfied Customer
Online application was very straightforward to complete.
16 april 2026
Review zonder uitnodiging
Excellent help over the phone and…
Excellent help over the phone and smooth policy purchase online subsequently
16 april 2026
Review zonder uitnodiging
Antwoord van Homeprotect
Thank you so much for your amazing review! We're thrilled to hear that you had a great experience with us. The Homeprotect Team.
Excellent cover at a very competitive price
Very efficient and excellent online communication. The premium is extremely competitive and remains so at each renewal. I am very pleased with HomeProtect.
1 april 2026
Review zonder uitnodiging
Antwoord van Homeprotect
We’re delighted to see your 5-star review! It's wonderful to know that you enjoyed our service. Thank you, The Homeprotect Team.
Very poor service ALL ROUND
Very poor service ALL ROUND, FELT HASSLED WHEN REPORTING A FAULT WITH MY OVEN, I FEEL THAT I WAS MISSLEAD WHEN TAKING OUT THE COVER.
NOT MUCH SENCE IN THE MEANS OF AN OUTCOME.
WHEN I GET TIME TO CANCEL THE COVER.
NOT GOOD ENOUGH.
31 maart 2026
Review zonder uitnodiging
Antwoord van Homeprotect
Sorry to hear this, Gary. That's not the level of service we would expect you to receive. Please can you respond to the further information request so we can escalate. Thanks, The Homeprotect Team.
As I am already an exciting customer I…
As I am already an exciting customer I knew that I would receive an excellent service
8 april 2026
Review zonder uitnodiging
Antwoord van Homeprotect
Thank you for the positive feedback! We’re glad you had a good experience with us. Thank you, The Homeprotect Team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.