I assumed it’s a scam as there seemed little chance of receiving results Confirmation received that sample had been received. Sent 3 emails requesting result having not received any results after 1... Toon meer
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Purchased an Intolerance Test via Livingsocial/Wowcher some time ago. I received documentation from the company (Home to lab), sent back the samples in the envelope provided... and have heard noth... Toon meer
I was strangely suprised as how good it was! Despite having to chase my results - they came through immediately, anyone can have an oversight. My results were as expected ! I am gluten intolerant, but... Toon meer
Waste of money. Don’t bother. The “scientific results” are useless. In one area told to avoid shellfish, in another told to eat prawns; to avoid rye but eat more wheat and, most importantly, to avoi... Toon meer
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72 reviews
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I originally had an issue with a…
I originally had an issue with a Wowcher code, therefore I contacted customer service and a member named Alex was able to resolve the matter swiftly and he was very polite in the process.
8 mei 2023
Review zonder uitnodiging
WOWCHER code doesn’t work
Purchased a WOWCHER code to use on the website. The test in purchased isn’t listed so it won’t let me redeem the code. Live chat isn’t working (I’ve tried 4 different platforms) and there is no telephone number or email address, only a postal address. So far I am unable to order my test (that I’ve already paid for) and can’t seem to speak to anyone either
27 maart 2023
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I have been unable to contact them.
I have a voucher to use with Home to Lab and I’m having trouble using it. I am trying to contact them but there’s no email or phone number on their site. It says there’s live chat but there isn’t. I’ve got others to check but it’s just not there.
21 maart 2023
Review zonder uitnodiging
Heather from customer support was a…
Heather from customer support was a great help. She was able to assist to my needs swiftly and was able to resolve my issues promptly. I would highly recommend this service.
27 februari 2023
Review zonder uitnodiging
Great customer service!
Great customer service!! Heather was a great help!
26 december 2022
Review zonder uitnodiging
confused
I was a little confused about how to send my sample and couldn't find the address to send it too, but Jake was very helpful and polite! He gave me all the information I needed very promptly!
16 oktober 2022
Review zonder uitnodiging
Wowcher we’re terrible but Paul from…
Wowcher we’re terrible but Paul from customer service sorted me out and all good
Excellent customer service
Excited to get some results now
10 oktober 2022
Review zonder uitnodiging
Got confused with the process having…
Got confused with the process having ordered through wowcher. Chatting with Jake online was really helpful and he was very polite and quick to respond. Can't comment on results of hair test yet i'm afraid!
2 oktober 2022
Review zonder uitnodiging
I have a problem with the voucher
I have a problem with the voucher . Would not use them again but Paul has been very helpful . Thank you Paul you are the best thing about the voucher
30 september 2022
Review zonder uitnodiging
Expert help was on hand
I just ordered, so cannot comment on product but, Paul who helped on live chat got me through the ordering process. I was having difficulty, I think because of the device I was using but I completed the order with an expert on hand. Thank you Paul.
29 september 2022
Review zonder uitnodiging
Excellent customer service
Excellent customer service from Paul when I needed support with my order. Thank you!
27 september 2022
Review zonder uitnodiging
Great customer service
Great customer service!
I had a problem with the voucher and a person name Jack was really nice and helpful. Thanks again!
24 september 2022
Review zonder uitnodiging
Customer service is exceptional!
Customer service is exceptional, especially Paul. Fast, courteous and very knowledgeable. Issue resolved extremely fast.
23 september 2022
Review zonder uitnodiging
Helpful and friendly
Paul was really useful and helped me answer my query in next to no time
7 september 2022
Review zonder uitnodiging
Was having a problem redeeming my WOWCHER
Was having a problem redeeming my WOWCHER as the the purchase described on the WOWCHER site was not available on the web site.
Heather was very helpful and helped me redeem against a different product description but seems to be more tests, so can’t complain. I just hope that the test results are more accurate.
24 augustus 2022
Review zonder uitnodiging
Quick help
Heather was very helpful and sorted my problem within minutes, thankyou
14 augustus 2022
Review zonder uitnodiging
Amazing service
Amazing service, Paul was very helpful and all went smoothly. I will be back 100% for more orders
4 augustus 2022
Review zonder uitnodiging
Great help on live chat
Great help on live chat, helped me work out what to do with my details
27 juli 2022
Review zonder uitnodiging
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