Hometown Quotes Reviews 31

If I could do no stars I would! All the leads we bought were terrible, didnt ask for a quote, wrong information, bad numbers this is absolutely a scam company!!!!!!!!!!!!!!

Everything you see on here is pretty much spot on. If you use hometown quotes, expect at LEAST 30%-40% of your volume to be fake leads. Whether it is someone who doesn't have any of the vehicles listed in the lead, people who never requested a quote at all, or just flat out phone numbers and emails that are disconnected, you will find it all. And if you want a refund on these leads, good luck. Out of the probably 100 leads we have requested a return on, maybe 10 were actually reimbursed. They will not give you a reason as to why they wont refund them, and if they do it is always an excuse that doesn't make sense. I even once was told "we called the number provided and got through", to a line that we verified was not even in service. We have been using this service for ~6 months now, and I would estimate that only about 20% of the leads that you get through are even workable, and you may close on 5% of those. Overall, I would never recommend anyone in the industry use this service, unless you are looking to waste a lot of time and money.

Leads are aged, many times the names do not match the owner of the home. I stated I did not want leads on the weekend, and I still got leads on the weekend, however the customer service did fix that mistake and is supposed to refund me.

This company has deceptively stated if you have EBT food stamps then you’ll be privy to auto insurance for $29. Once they get your information those companies don’t offer any discounted insurance rates. Bait and switch is what I’d call this practice and it’s not cool!👎

Hometown quote leads are terrible. I used them for life insurance and did not come close to getting one sale after giving them 200.00. The leads are not real time and the people you call if they answer say they were on the internet searching for something else and was redirected to Hometowns website.

Very poor lead quality for Auto insurance leads. The contact rate is terrible. They were accepting returns after 7 days with 15-20 attempts to contact the consumer. Now they deny all of those. No explanation given for the shift in policy. Don't waste your time, energy, or money with this vendor.

We decided to use this company on a Friday for the Real-time Leads. On Monday, they sent over 24-30 leads. We called, text and emailed - 100% of the leads that picked up confirmed that the leads were OLD from years past and that they had not made any recent requests. Lauren was the sales person. Mallory works in customer service. Neither were rude but the practice was/is deceptive and mirrors the other reviews I see here. Highly recommend NOT using this company. Highly recommend reporting them. Waste of time and $

This company is one I always try and warn people about in the industry. The leads are not real time as you will hear from clients (all of them) and the filters are absolute garbage and don’t filter anything not even lead type. $200 with a 50% match and I am still waiting on the refund for unused leads. If I were the kind of person, you could file a lawsuits against this company for false advertisement and assisting in creating financial hardship knowingly.

I tried the service; I was advised that they offer home or auto but not both (RED FLAG); I chose auto thinking I could convert but after having difficulty placing just auto policy; being a very hard market in NYS, I asked for a refund as I could not use any of the leads (which are sent to other agents too). I only received a partial refund...not a full refund that I expected

I used Hometown Quotes several years ago and had a very bad experience. I was checking them out to see if things had improved but it looks like the are still trash. Some of the leads they provided were my clients and one of the leads was me even though I never requested a quote from anyone. Don't waist your money.

We are so quick to condemn and slow to praise, but with HOMETOWN QUOTES, I absolutely want to praise and acknowledge their dedication, the customer service team is superior to practically ANY other service. 

Queues are short for customer service, when you are speaking with a rep they are empathetic, try to understand the issue and offer suggestions. They are quick to escalate questions or concerns to management to provide immediate solutions and support.

This is amazingly not a one-off either, I have had this service for a short while and have used the customer support system multiple times, for inquiries, advice, suggestions, etc. EVERY customer service rep has been wonderful to work with.

Now, I have also spoken with the sales side of this service, and in particular a gentleman, Gary Prewitt - my goodness, he takes that exceptional service to heart. He has been a beacon and has recommended best practices, helped with CTA, he has followed up on his personal time for a query I had. This is the pillar to which all sales services should be measured.

Now I say all that and I haven't even begun to praise the actual service, ability to exchange dead leads *within a time window, and ability to filter the lead types and specifics - this is beyond valuable. Leads aren't distributed or resold - just, wow. I only wish I had known about this service sooner. 

Sheepishly, I haven't referred this magic platform to colleagues (yet) and have been hoarding the water of the desert.

Do not use these people. Was with them 5 days. First lead that came in was wrong number and email. This ain't it

This company is a joke. The leads are not valid. Either they aren’t working phone numbers or the 3 people that did answer said they never asked for any quotes and had no idea how I received their phone number and info. One lady actually laughed and said she gave a made up name to a telemarketer and that’s the info that they gave me. You’d have better luck calling random numbers in a phone book vs using their leads. Save your money.

Quotes best wuthdwal fast deposit no problem

The Life Leads are totally bogus from this company I bought $750 worth of Leads and called/quoted/emailed and texted everyone on them and did not sell one policy. In fact, out of 50 leads I was only successful at actually contacting one prospect. This company should be sued for gross misrepresentation of product. They should be ashamed to even be taking hard working Agents Money.

If any of these so called "leads" at all even answer a phone call or email, they're not even looking for a quote nor have requested one. Hometown quotes will take your money and run, please do not trust them. There is a reason they only have a two star rating and wish I would've found it sooner.

Somehow this company got information about our cars, and sent it to several insurance companies, without our knowledge or approval. This is a scam, DO NOT USE.

Terrible. The leads they provided, when were able to contact the individuals listed, had not requested a quote and wanted to know how we obtained their information as they had not provided to anyone. More than worthless as we spent time trying to contact non-interested people.

They WILL take your money and run. They will NOT credit back leads that are unreachable or have inconsistent information. They will NOT credit back leads that the addresses don't match your territory. DO NOT USE THIS SERVICE. The leads are NOT good. The leads ARE aged and they DO sell to more than 2 agents. SEVERAL people I spoke to said they have been called dozens of times over the last several months. ALSO one person was INCENTIVIZED for his information, which creates a waste of time.

This is a SCAM. The sales rep talked a good game, but not a single one of the leads worked out, not a single lead answered a phone or responded to a text, for all I know they were just bots. Then when I called in it took forever to get ahold of anyone, even my sales rep didn't respond. When I finally did talk to customer service, they were very much so say its not my problem that the leads are trash. The person on the phone seemed like they wanted nothing to do with us and did not care that we were unhappy. This was and is a SCAM