I bought a 2026 Elita step through Ebike and a 2025 Elita Ebike demonstrator. After having spent several hours now on each bike they feel solidly built and are a pleasure to ride. Due to their direc... Toon meer
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We bought FLAME and BLAZE for myself and my husband two weeks ago. We went out for family bike riding with my two boys 4y & 7y and rode about 15km along the bike trails in Brisbane. It was nice and sm... Toon meer
Great customer care and very helpful! Thankyou for explaining everything to me and my son about the bike parts, my son also really appreciated the experience. Very happy with the bike.
Andy is extremely supportive and the service is by far the best I’ve seen. Quality of the ThunderX is great, and fast delivery from original purchase date. Andy went beyond expectations by guiding me... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Horaciobikes is an online bicycle shop based in Brisbane. Fast delivery nationwide and Free local delivery in most Great Brisbane regions. Our bicycles are proudly designed in Australia, fulfilling the outdoor needs of Australians with exceptional quality at unbeatable prices. We use renowned brands for our bicycle parts and undergo professional testing to ensure their quality, making our bicycles suitable for both beginners and experienced riders.
Contactgegevens
Unit 3/22 Central Ct, 4118, Hillcrest, Australië
- info@horaciobikes.com.au
- horaciobikes.com.au
4,9
Uitstekend
441 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
2 stars.
Delivery was great was and quick, took the bike to a mountain bike specialist shop the get a pump for the tyres. The bike specialist overlooked the bike; explained and showed (a lot of the pre built parts) were installed incorrectly and will have to be repaired.
9 februari 2026
Antwoord van Horaciobikes
Hi Jesseca,
Thank you for your feedback. We’re pleased to hear the delivery was quick and smooth.
After seeing your review, we contacted you promptly to better understand the concerns raised and requested photos so our technical team can properly assess the situation. We are currently still waiting to receive those details.
This particular model has been one of our most popular bikes, and we have not previously received reports of incorrectly installed factory-assembled components.
We would appreciate you getting in touch with us when convenient so we can review everything carefully and assist you appropriately. We are committed to ensuring every customer receives a properly set-up bike and are here to help resolve this with you.
Kind regards,
Horacio Bikes
The bike is more than I expected
The bike is more than I expected, thank you
10 februari 2026
Review zonder uitnodiging
Good speed for delivery
Good speed for delivery, and bike came in good condition. Good bike.
4 februari 2026
Everything was done professionally the…
Everything was done professionally the only thing I think that needs improvement would be better communication especially just after you've placed your order
27 januari 2026
From start to finish
From start to finish - great service! The tools provided to complete the build were great quality. The bike is outstanding quality for the cost!!! Our son is made up with his new bike!!!!! Thank you!
2 februari 2026
Great and honest staff at sales instore
2 februari 2026
Super friendly and really knowledgeable…
Super friendly and really knowledgeable about their products, bought a belt drive electric bike, bloody love it, out most mornings early getting a bit of fresh air and excerise, great value and well put together bike!
29 januari 2026
The bike is perfectly safe on the…
The bike is perfectly safe on the arrival with 80% assembly. I gave the 4 stars due to the delivery process that separated the battery package and the bike package. The bike package arrived one week earlier than the battery package under the same purchase. This is my honest review and I highly recommended using Horacio bike for commuting and so on…
28 januari 2026
Great quality bikes
Great quality bikes. Fast delivery.
Quality components that are the same as the more expensive brands on the market.
27 januari 2026
The whole process was seamless from…
The whole process was seamless from start to finish.
When I did have a question my email was answered within 20 min.
Outstanding value for the quality of the components compared to other brands I had researched.
I decided to collect from the store directly and was met with genuine enthusiasm and great knowledge of their products. I bought a Blaze Cues M1 29 in Green.
Very happy. Thankyou
30 januari 2026
Review zonder uitnodiging
Great communication and expedited…
Great communication and expedited processing when I advised them of a birthday deadline. Very impressed with quality of bike. Would definitely recommend and purchase from again.
15 januari 2026
Good service and very good bikes at…
Good service and very good bikes at affordable price for me, it's my second bike. Good experience from first bike.
Thank you
20 januari 2026
Great bike and great value
My son loves the bike and has had lots of positive comments from other people about it too.
20 januari 2026
The service and knowledge was awesome…
The service and knowledge was awesome and made it easy for my Son to Russ a bike.
15 januari 2026
Good bikes e
5 januari 2026
I received the bike late on Friday
I received the bike late on Friday, great service, clear communication and most of all I love the bike. All round great experience. Thank you so much.
9 januari 2026
Amazing customer service
I’ve never felt compelled to write a review however Horacio Bikes has the most outstanding personal customer service and were an absolute pleasure to purchase from. I am interstate and shipping was also unbelievably fast. Highly recommend Horacio Bikes for quality product and outstanding service.
7 januari 2026
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