Hot Tubs Oxfordshire Reviews 

160
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

This was my second year of hiring a hot tub through Hot Tubs Oxfordshire and there’s several reasons I didn’t look anywhere else; Their service is absolutely first rate - You really feel cared for a... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Ross from Hot Tubs Oxford has been servicing and cleaning our hot tub for some time now, and we couldn’t recommend him more highly. He comes out quarterly, driving an impressive 2.5 hours each way to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Booked our first hot tub service, full flush and clean with Hot Tubs Oxfordshire, could not fault anything. The 3 guys that did the work , Kieran Dave & Jake were superb , great knowledge, friendly an... Toon meer

Beoordeeld met 5 van de 5 sterren

From our first visit to Kenny & Carla's showroom in Bicester to installation, everything was catered for without any issues. The service is second to none from a couple who are as passionate about... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bubbelbadwinkel
  2. Bubbelbad reparatieservice
  3. Saunawinkel

Geschreven door het bedrijf

At Hot Tubs Oxfordshire, we believe that wellbeing starts at home. Our award-winning, family-run business has built a reputation for helping homeowners create luxury outdoor spaces with premium hot tubs, swim spas, saunas, steam rooms, and ice baths. We’re proud to be recognised as one of the UK’s leading names in hydrotherapy and outdoor living. Our Bicester showroom was designed to offer a calm, welcoming experience that feels more like a boutique than a warehouse – a place where you can explore our products at your own pace, with friendly expert advice always on hand. From first enquiry to installation and beyond, our concierge-style service ensures you’re supported every step of the way. We don’t compete on price – instead, we focus on quality, reliability, and making ownership effortless and enjoyable. Our dedicated service team also provides ongoing maintenance, repairs, and aftercare, so you can relax knowing you’re in safe hands. Whether you’re looking to improve your health, create more family time, or add a touch of luxury to your garden, we’re here to make it happen.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

160 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(160)

2 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Marquis Hollywood

From start to finish Kenny and Carla offered an exceptional service. Kenny is so knowlegdable about the products that it put me at ease straight away, even when Covid got in the way Carla was straight in touch to keep us updated. Installation of our Marquis Hollywood was faultless and the hot tub is awesome, even managed to get the dog to pose for a photo. Great team, Great company and great products. I cant recommend them enough.

19 augustus 2020
Review zonder uitnodiging
Logo Hot Tubs Oxfordshire

Antwoord van Hot Tubs Oxfordshire

Reading this review made our day! Thank you for taking the time to leave us such a wonderful review Phil & Jo! We're delighted you've choosen us as your hot tub compnay and we'll look forward to being here for all your hot tub needs! Thanks again :)

Beoordeeld met 5 van de 5 sterren

A fabulous show room

I visited Hot Tubs Oxfordshire today for the first time with my baby girl. What a beautiful presented show room, immaculately clean and very spacious, probably the only shop I have been in since the pandemic started in the UK and felt completely comfortable. Not only was the experience a pleasure but the knowledge of Carla and Kenny was fabulous, they knew exactly what I needed and didn’t hesitate to help further if I needed it. Thank you so much x

8 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

American Whirlpool 471

We took delivery yesterday of our American Whirlpool 471 spa from Carla and Kenny, who run their family owned business in Oxfordshire and are so lovely. We decided to purchase the AW471 after carrying out a large amount of research and are thrilled with the decision we have made. The quality is second to none and it is a beautiful looking spa and also energy efficient, which was a large factor in our choice. When we visited the showroom I remember Carla saying it will help improve your sleep, well that certainly is true! If you are looking for a spa their new larger showroom is now open in Bicester and you will receive an amazingly friendly non pushy service. Thank you so much Carla and Kenny, you deserve every success.

6 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First Class Hot Tub Hire from Hot Tubs Oxfordshire

We hired a hot tub from Hot Tubs Oxfordshire as a treat and it made the perfect staycation! Communication was great on the morning of delivery, Kenny called ahead to give an ETA. The hot tub was all set up with the correct balance of chemicals to make it ready to use once up to temperature. The Orbis hot tub really is a step up from an inflatable hot tub and it was a treat the whole family could enjoy, it really gave the opportunity for quality time together. Kenny and Carla were available for any questions after installation but it really was straightforward. I can highly recommend Hot Tubs Oxfordshire, a very helpful family run business, we’ll be back to hire again!

9 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Hot Tub Oxfordshire are Life savers!

Carla and Kenny from Hot Tub Oxfordshire today sorted out a problem with one of our Holiday cottages Hot Tubs. What a wonderful company they are, called yesterday and Kenny came out today and fixed the problem. We will be using them again, and probably will buy our next tub from them when we are ready to upgrade! Awesome family business.

2 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

FABULOUS

Thank you Kenny & Carla & Noodle 🐾 absolutely loving our new Marquis Signature Spirit hot tub.
From our first visit to the showroom to the removal of our old tub and installation of our new one was a total of 12 days from beginning to end, every step has been faultless and exceptional.
The colour combination of Mayan Copper and Espresso looks fabulous and the MicroSilk Hydrotherapy feels amazing. Love that our Spirit gives us both pure relaxation or a therapeutic deep tissue massage depending what kind of a day we’ve had.
Thank you again .... if you’re looking to buy a hot tub then look no further than this outstanding local business.
‘Marquis .. The ULTIMATE Hot Tub Experience!’ DEFINITELY

21 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing customer service from start to finish- the best purchase we have ever made!

Well, what can I say about Hot Tubs Oxfordshire, I genuinely don’t know where to start. We had been considering getting a hot tub for a long time but the minute we were introduced to the Hot Tubs Oxfordshire team, we were totally sold. Carla and Kenny are exceptionally knowledgable, trustworthy and reliable. From start to finish, the customer service has been amazing and now that we have our hot tub, we could not be happier. As a family, we all enjoy it and spend some quality time together with no distractions, it makes being at home, feel as though we are in holiday! Getting a hot tub was a big purchase for us but we are so pleased we took the plunge and just wish we had done it sooner! Can not recommend enough!! Thank you!

11 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant!

During lockdown our old Hot Tub had finally packed up and we were desperate to buy a replacement! Came across this company on Facebook and Kenny called back immediately to discuss. We visited the showroom on a Saturday and fortunately he had a V94L in stock. It was installed the following Friday morning and by the evening we were relaxing in our new Tub. Great service from Kenny and Carla, very knowledgable and helpful. We love our new Hot Tub!! A pleasure to do business with you! Many Thanks

3 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excelled expectations in service

Excelled expectations in service, both Kenny and Carla were on hand to answer questions and offer guidance at midnight! They are both truly passionate about their products and my husband and I knew we were in good hands! The after sales service is exemplary! Any questions immediately answered and support offered. We wanted to support local business and we definitely made the right decision! We LOVE our hot tub and are very pleased with the product and level of service we received!! Hand on heart this professional team deserve your time and consideration when purchasing a hot tub.
Hajati and Charles Pease

26 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Had the pleasure of hiring a Hot Tub…

Had the pleasure of hiring a Hot Tub from Hot Tubs Oxfordshire, to say we enjoyed it is an understatement😍 we will be hiring again.
The service was excellent Kenny and Carla are a pleasure to deal with and very professional.
Such a lovely family business.
Can't recommend enough.
Thank you Carla and Kenny

24 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5* Fantastic service from start to end!

5* Fantastic service from start to end. The hot tub hire for the weekend was lovely And good Value. Delivery and collection was made simple. Staff was brilliant. Made my lockdown birthday really special! Will hire again and recommend to others! Thank you xx

22 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing

Amazing! From start to finish we were met with nothing but professionalism. I randomly came across hot tubs Oxfordshire on line and sent them a message. Within 10 minutes were going through brochures and my husband was on the phone to Kenny. We didn’t have a garden ready for a hot tub though. Not a problem. Kenny sorted out someone to do our decking and electrics. Nothing was too much trouble. And just over two weeks later everything is set up and running. All of this was carried out under lockdown rules and observing social distancing.
We are now the proud owners of a V94L...with microSilk. We have tried a few hot tubs and this is without a doubt the best we have ever experienced. And it doesn’t stop there as Kenny and Carla are there for any after care advice or support you could possibly need. Truly a VIP experience.
We can’t wait to visit the show room once it’s reopen and perhaps treat ourselves to a few accessories to go with our hot tub.
Kenny, Carla, thank you both so much!

14 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wow what a service - Top Notch

Wow what a service - hot tubs Oxfordshire are the only place you should consider when looking to buy a hot tub - their knowledge, service and expertise is second to none. They have looked after us extremely well and the installation was brilliant - the after sales care has also been brilliant and Kenny and Carla loom after every customer personally - don’t consider buying elsewhere - well done done Hot tubs Oxfordshire and thank you we are over the moon with our purchase ✅✅👍👏👏

12 april 2020
Review zonder uitnodiging
Logo Hot Tubs Oxfordshire

Antwoord van Hot Tubs Oxfordshire

Hazel thank you so much! We do our upmost to ensure our customers are always the forefront of our business and our priority before, during & for years after any sale and we believe that’s what makes us stand out as a company so thank you so much for speaking so highly about the service you’ve received from us! Thank you so much for recommending us on Facebook too 😊

Beoordeeld met 5 van de 5 sterren

Excellent service from Kenny and Carla…

Excellent service from Kenny and Carla !
Would highly recommend to anyone looking to buy a hot tub or anyone who suffers with fibromyalgia.
Our hot tub has been the best purchase I have ever made. I have used daily, sometimes twice a day and it has helped massively to ease my aches,pains and tension. It’s a great stress relief and I have found I am able to sleep better as am feeling relaxed and switched off before bed .
I only wish I had brought one sooner !
Hot tubs Oxfordshire were professional, friendly, helpful and they made the experience an absolute breeze! I love how we can contact them at any time and they are always happy to help . Thank you 😊

10 april 2020
Review zonder uitnodiging
Logo Hot Tubs Oxfordshire

Antwoord van Hot Tubs Oxfordshire

Wow Emma, Thank you so much for your kind words and thank you for mentioning our customer service & aftercare. We work really hard to maintain exception standards so it’s amazing that your review reflects this! We also really appreciate your recommendation and we are over the moon to hear your fibromyalgia symptoms have improved and that the hot tub purchase with us has been the best this year! Thanks again Emma 🥰

Beoordeeld met 5 van de 5 sterren

Had to call on the services this week…

Had to call on the services this week as my hot tub developed a couple of faults, hot tub for me is very important as I have long term chronic back pain and the tubs used for hydrotherapy. Engineer arrive promptly as arranged, sadly unable to fix immediately but parts ordered and fitted with minimal delay a few days later. Options discussed and advised the best deal for us.
Would highly recommended this professional service to anyone and would gladly be using this company again when the need arises.

4 april 2020
Review zonder uitnodiging
Logo Hot Tubs Oxfordshire

Antwoord van Hot Tubs Oxfordshire

Hello, Thanks for taking the time to write this great review. We'll look forward to being on hand for all your hot tub needs in the future!

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️ to Kenny and Carla

Kenny and Carla have been absolutely brilliant from start to finish, no hard sell, they have a wealth of knowledge and really listen to what their customers want. We started our hot tub journey with a Lazy Spa for the last 2 years but wanted an all year round hot tub and Hot Tubs Oxfordshire was recommended to us by a friend. We are really looking forward to enjoying our beautiful hot tub for the rest of the year. It’s 5 stars ⭐️ ⭐️⭐️⭐️⭐️ from us, well done to you both you deserve it, Jamie, Helen and Arran 😃

9 maart 2020
Review zonder uitnodiging
Logo Hot Tubs Oxfordshire

Antwoord van Hot Tubs Oxfordshire

Hello Helen, thank you so much for leaving us this review. We’re delighted to hear such kind words about the service you’ve received from us. We work really hard to ensure all our customers get impeccable service from start to finish so it’s great your review reflects this. Enjoy every moment in your new Marquis hot tub, we’re on hand for that continued excellent service for many years to come ☺️

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