Hoults Removals Reviews 

348
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Moving house after 20+ years was an upheaval for us. From start to finish the Hoults’ staff made this as easy as possible - from initial contact to quote to removals day. The men working on the day we... Toon meer

Beoordeeld met 5 van de 5 sterren

The team were fantastic. Phil, Aaron and Steve who loaded up in Newcastle were super efficient and careful with all boxes and furniture. The team in Cardiff Phil with Chris and John done an excellent... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’ve been delighted with the service received from Hoults. The moves from Gosforth to Amble, then from Store to Amble, were conducted efficiently. Your removals teams – Andrew; Sean; Filipo; & Jo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Hoults removals Team arrived on time they never stopped until loaded. They were very polite they also took great care of our belongings. They made a stressful time less stressful. Also really good at... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verhuizer
  2. Verhuizing en opslag
  3. Opslagbedrijf

Geschreven door het bedrijf

Hoults Removals is a moving and storage company in Newcastle Upon Tyne, providing a quality domestic, international and commercial removals and storage service to customers throughout the North East. Since 1917, Hoults Removals has been providing reliable and local removals and storage services to families and businesses on the move in both the UK and overseas. We provide removal services to areas throughout the North East, including Newcastle, Gateshead, Northumberland, Sunderland, Durham, Darlington, York, Carlisle, Tweedmouth and Teesside. Hoults also offers services to help you relocate internationally. We can help you no matter what you require, so make sure you get in touch and we will do our best to assist. Hoults offers a professional and personalised service to suit your needs. We have been moving homes for generations and know that every customer has different unique requirements. Whatever your situation, we can help you achieve what you want at a schedule suiting what you need, when you need it. We can personalise the your move to suit your requirement, allowing for your timescale and your budget.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

348 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(348)

39 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Prompt arrival

The men arrived on time, worked really hard to get everything into the van. They were friendly, didn’t stop for lunch so we were not held up. They were careful with our belongings and tried several time to get a wardrobe up the stairs, but the space was too small.

3 maart 2025
Logo Hoults Removals

Antwoord van Hoults Removals

Hello,

Thank you for your lovely feedback following your recent move. The crew are very hard working and always want to ensure the move is on track.

We hope you are settling in to your new home & if there is anything else we can help with, please do not hesitate to get in touch

Many thanks & kind regards
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

My move from London to the NE of England

Hoults have moved my home contents from a 3 bed apartment in SE London to North East England which included 2 days of storage. The move was well orchestrated with care being taken with all of my belongings and are now safely and efficiently placed in my new home. Thank you so much to the friendly, cheerful and helpful team, Dave, Aaron and Harry. I would use Hoults again.

7 maart 2025
Review zonder uitnodiging
Logo Hoults Removals

Antwoord van Hoults Removals

Hello,

Thank you for your great feedback following your recent move. I will ensure to pass this on to Dave, Aaron & Harry. I hope you are settling in to your new home & if there is anything else we can help with, please do not hesitate to get in touch.

Many thanks & kind regards
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

A job well done!

The guys from Hoults were very professional and respectful of my property. Everything was well packed to prevent any damage.
Everyone I spoke to was lovely and friendly and the people that came to remove and redeliver my furniture were very helpful. They dismantled my book shelves and helped me reassemble them after giving me time to clean them before putting them back in position.
This is the third time I've used the company to move my furniture, including shipping it to Belgium, and I'd definitely recommend them to anyone looking to move house or needing to temporarily store furniture for any reason.
In the 74 boxes I had there was only one small item damaged.

17 februari 2025
Review zonder uitnodiging
Logo Hoults Removals

Antwoord van Hoults Removals

Hello

Thank you so much for your amazing feedback and 5 star review! I am so pleased that everything went well with your move that this is the third time you have used Hoults. I will ensure that all your kind words are passed on to the team involved.

I hope you are settling in to your new home and if there is anything else we can help with, please do not hesitate to get in touch.

Kind regards
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

I will send an email

I will send an email, to Meghan

20 februari 2025
Logo Hoults Removals

Antwoord van Hoults Removals

Good morning

Thank you for your 5 star review. Megan has let me know you had some great feedback from your move.

I hope you are settling in to your new home & if there is anything else we can help with, please do not hesitate to get in touch

Many thanks
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Excellent service

Friendly, efficient and careful staff

17 februari 2025
Review zonder uitnodiging
Logo Hoults Removals

Antwoord van Hoults Removals

Hi Pete,

Thank you for the 5 star review and amazing feedback! It's great to hear that you were happy with the service received.

Should you require any further assistance, please do not hesitate to get in touch.

Kind regards,
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

House Move

The Hoults staff turned up promptly on the morning of our move from our home to take our possessions into storage. They took steps to protect our property from any damage and worked extremely quickly and efficiently. They liaised constantly with us to ensure they complied with how we wanted things stored. Their staff were pleasant and courteous at all times.

3 februari 2025
Logo Hoults Removals

Antwoord van Hoults Removals

Hi Thomas,

Thank you for your kind feedback & 5 star review. It's great to see that you were happy with the crew's hard work.

I hope you are settling in to your new home and if there is anything else we can help with please do not hesitate to get in touch.

Kind regards
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

10/10 communication at all times

10/10 communication at all times. I had full confidence in Megan managing our international move. She was professional, kind and efficient in all aspects. I hope I never move internationally again, but if I do I would look to Hoults to help navigate the experience.

13 februari 2025
Review zonder uitnodiging
Logo Hoults Removals

Antwoord van Hoults Removals

Hi Corinn,

Thank you for the 5 star review and amazing feedback! It's great to hear that you were happy with the service received and I will ensure your kind praise is shared with Megan and the whole team involved.

Best wishes in your new home.

Kind regards,
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Excellent service and communication…

Excellent service and communication from start to finish.
Packing service completed by 3 excellent staff, polite and professional.
Removal completed the following day by 4 staff, (2 from the previous day). Lead man, Phil was amazing, went the extra mile to get an extra large sofa in! All staff worked extremely hard both days, well worth the cost for a very professional service. Highly recommended.

5 februari 2025
Review zonder uitnodiging
Logo Hoults Removals

Antwoord van Hoults Removals

Hi Corinne,

Thank you so much for taking the time to leave us some great feedback, which I will ensure is passed on to the team involved. I'm pleased to read that you were impressed with Phil and the team and that you would recommend us.

I hope you are settling into your new home.

Kind regards,
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Great bunch of lads did a fabulous job

Great bunch of lads did a fabulous job. Second time used the same guys. Cheers!! 😊🥂

3 februari 2025
Logo Hoults Removals

Antwoord van Hoults Removals

Hi Al,

Thank you for taking the time to review our services and for your 5 star rating! We are delighted that you were happy with our service again.

We will share your feedback with the team involved and wish you well in your new home.

Kind regards,
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Joe the Hoult a removal man


Joe was the great guy who moved me from London to northumberland in snowy weather conditions.
He was extremely experienced, managed the local packers in London and then the 2 local unpacked in northumberland. Everything was clearly labelled, carefully packed into the van with great skill but mostly maneuvered the van on arrival in icy snow y conditions, laid down floor coverings and organised everything perfectly. Without him things may not have run so smoothly. Hoults are lucky to have him

7 januari 2025
Review zonder uitnodiging
Logo Hoults Removals

Antwoord van Hoults Removals

Hi Suzanne,

Thank you for taking the time to leave us a 5 star review and lovely feedback, which I will ensure is passed on to Joe and the team.

We wish you all the best in your new home and should you require any further assistance, please do not hesitate to get in touch.

Kind regards,
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

The team were brilliant.

The team were brilliant.
From booking they were brilliant gave us boxes before we had a date - took a little while for delivery but dropped them off for us nonetheless!
On the moving day- day before they were unreal for 90% of things and left us ‘comfortable’ for the night with beds and a sofa etc they were brilliant!
Also all of the boxes we used are getting picked up at some point soon I hope so we don’t need to dispose of them :)
At the new house they were great checked where we wanted things and the guys were just so nice -Andy and ‘Stretch’ were unbelievable

Highly recommend!
Never moving again a sits so stressful but if I was I would 100% use these guys again :)

19 december 2024
Review zonder uitnodiging
Logo Hoults Removals

Antwoord van Hoults Removals

Dear Sophie

Thank you so much for taking the time to leave us some great feedback, which I will ensure is passed on to the team involved. I'm pleased to read that you were impressed with Andy and Stretch and they will be just as happy for your comments.

I hope you are settling into your new home. Please do not hesitate to get in touch if there is anything else we can help with, please do not get in touch.

Many thanks & kind regards
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

All went very smoothly

We had the packing service. They guys worked really hard and the whole move (400 miles) went smoothly.

4 december 2024
Review zonder uitnodiging
Logo Hoults Removals

Antwoord van Hoults Removals

Dear Phil,

Thank you for your 5 star review & kind feedback, which I will ensure is passed on to the team.

I hope you are settling in to your new home & if there is anything else we can help with, please do not hesitate to get in touch

Many thanks & kind regards
Laura
Customer Service Manager

Beoordeeld met 4 van de 5 sterren

The removal guys were prompt

The removal guys were prompt, polite, and efficient.

27 november 2024
Logo Hoults Removals

Antwoord van Hoults Removals

Hello Anne Marie

Thank you for your great feedback and 4 stars, which I will pass on to our team.

We look forward to hearing from you for the second part of your removal.

Kind regards
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Would definitely recommend

You could not ask for more. The initial survey was carried out with care and attention. The staff in the office were professional, helpful and friendly. The removal team were brilliant. What more can you ask for. Well done Hoults.

6 november 2024
Logo Hoults Removals

Antwoord van Hoults Removals

Good morning Mr Park,

Thank you for your feedback and 5 star review. I am so pleased to read that the survey, office staff and crew were brilliant & will ensure this is passed on to all involved.

I hope you are settling in to your new home. Please do not hesitate to get in touch if there is anything else we can help with.

Kind regards
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Excellent experience from start to…

Excellent experience from start to finish. Euan who carried out the initial meeting for the quote was lovely and polite, very thorough and explained everything. Megan was lovely and kept us updated, responded promptly to any queries we had and talked us through the logistics for the day. Gav and his team were excellent on the day, so friendly, put us all at ease and they didn't stop! They really looked after our furniture and belongings, packed the truck quickly and made sure everything was put in the right room at the other end. They made sure the furniture was positioned where we wanted and checked to see if there was anything else they could help with. Honestly they took all the stress out of the whole process and we would recommend Hoults to anyone!

18 oktober 2024
Logo Hoults Removals

Antwoord van Hoults Removals

Hi Miss Raw,

Thank you for your fantastic feedback and lovely comments for Megan, Euan and the removal team. I will ensure this is passed on to them.

I hope you are settling into your new home & if there is anything else we can help with, please do not hesitate to get in touch.

Kind regards,
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Outstanding Service

Great communication, arrived on time. Took off shoes. Polite, courteous and incredibly helpful. Outstanding service. Thank you.

25 oktober 2024
Logo Hoults Removals

Antwoord van Hoults Removals

Good morning,

Thank you for taking the time to leave some lovely feedback which I will ensure is passed on to the team on your removal.

We hope you are settling into your new home & if there is anything else we can help with, please do not hesitate to get in touch

Many thanks & kind regards
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Ver smooth move

The guys were efficient in moving our stuff especially packing my precious china, which all arrived unbroken. Both ends went smoothly and we were glad to take the late key waiver as our keys were not available until 3 pm. I had other quotes and one was cheaper but did not seem professional and the other was more expensive, so we were glad we picked Hoults.

1 oktober 2024
Logo Hoults Removals

Antwoord van Hoults Removals

Good morning,

Thank you for taking the time to leave us a 5 star review and lovely feedback, which I will ensure is passed on to the team.

We wish you all the best in your new home and should you require any further assistance, please do not hesitate to get in touch.

Kind regards
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Move from Tynemouth to North Shields

The two guys who did the removals could not have been more helpful, they went above and beyond to ensure the whole process was very smooth. They took great care and were respectful and incredibly helpful.

29 augustus 2024
Logo Hoults Removals

Antwoord van Hoults Removals

Good afternoon

Thank you for taking the time to leave us a great review and 5 stars! I will ensure your kind feedback is passed on to everyone involved.

If there is anything else we can help with, please do not hesitate to get in touch

Kind regards
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Great service

The whole Hoults team from the Move Manager to the removals guys provided a very professional and friendly service

12 augustus 2024
Review zonder uitnodiging
Logo Hoults Removals

Antwoord van Hoults Removals

Good morning,

Thank you for taking the time to leave Hoults a 5 star review and feedback for your move manager and the crew.

We hope you are settling in to your new home. Please do not hesitate to get in touch if there is anything else we can help with

Kind regards
Laura
Customer Service Manager

Beoordeeld met 5 van de 5 sterren

Promp to respond to enquiries

Promp to respond to enquiries
Clear instructions
Removal men were excellent and so accommodating

18 juli 2024
Logo Hoults Removals

Antwoord van Hoults Removals

Good morning

Thank you for your feedback and 5 star review. I am so pleased to read that the crew were excellent & will ensure this is passed on to them.

I hope you are settling in to your new home. Please do not hesitate to get in touch if there is anything else we can help with.

Kind regards
Laura
Customer Service Manager

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer