The Housesitting Company Reviews 

925
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have recently joined the Housesitting Company as a sitter. To date I have found their staff delightful to work with. They have been very efficient, professional and made me feel very welcome to th... Toon meer

Beoordeeld met 4 van de 5 sterren

Easy access to possible house sitters with good bio's to look up. great contact pathways to set up meetings with prospective house sitters. I lucked out as I could not have two better house sitters.... Toon meer

Beoordeeld met 5 van de 5 sterren

I was very impressed by the service I received. I had a call not long after I signed up asking if I had any questions. I did find the process of picking a house sitter quite cumbersome but that is... Toon meer

Beoordeeld met 5 van de 5 sterren

Great company! ☆Prompt response times ☆All house sitters police checked for customer peace of mind. ☆Very affordable fees ☆Access to all interested sitters. ☆Large sitter base throughout NZ.... Toon meer

Bedrijfsgegevens

  1. Dierenopvang
  2. Hobbywinkel
  3. Dierenwinkel
  4. Reisbureau

Geschreven door het bedrijf

Your pets love us Most people call our service "House sitting", but for us, it's really all about your pets. Having a sitter allows your pets to enjoy one-on-one care and keep to their regular schedules in a familiar environment. We provide reliable animal lovers who will care for your pets and home in the same way you would. Rest assured that whilst you are away, your pets will feel 'right at home'... in their own home.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

925 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(925)

37 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

WORST SERVICE EVER!

WORST SERVICE EVER!
This company does not listen or acknowledge their customers concerns but are busy covering their sitters wrong doing, lies. Sitter was hardly home to be with our dog. With excuses of forgetting medicine at home as told by the office lady Milly who has the worst customer service experience. Bigson, the sitter told me he went out for a bit as he had skin allergy but Milly had a different story to justify Bigson. When we hired this sitter,(my son, a doctor, interviewed him, he was told by Bigson he took this opportunity to study in peace and quiet and would be around our dog during the day and night. But once he started, we came to know he had a full time 7am-7pm job. Our dogs feeding time went from between 6pm-6.30pm to 7.30pm. When quieried,
office lady Milly supported Bigson. They dont have any recordings of the interview, yet they only listen their sitters. I told them my son has a totally different version of the interview but no, they are always right. This lady iMlly yells and screams at you and not prepared to listen to anything you say. We decided to pull out as no point having a sitter who is hardly there. I was told the her boss will call me on Monday to discuss. The owner send an email covering the Sitters lies and only offered to refund half of our money. We booked for 20days and the sitter was there for 3days (hardly, there) with condition being: no arguments or there will be NIL refund. I bet they will come back with more excuses covering their sitter on this review. Very hard to communicate. STAY AWAY FROM THESE COWBOYS!

17 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Stress Free

The company made it so easy! For someone who is not computer savvy, only had a week to find a house sitter, they nursed me through and made it stress free and simple. Many thanks

27 november 2025
Beoordeeld met 5 van de 5 sterren

Easy Process

Easy Process! Simpe, easy and to the point. I liked that we could invite people to apply to housesit for us.

3 november 2025
Beoordeeld met 5 van de 5 sterren

Excellent from start to finish

Excellent from start to finish: the team was helpful and very knowledgeable during the initial setup process, and I particularly liked the detailed presentation and guidance provided. The two people who were in contact with me were competent, kind and patient. Thank you.

5 november 2025
Beoordeeld met 3 van de 5 sterren

It is too expensive

It is too expensive, especially because none of the money goes to the housesitter. If you add a fish, the price increases significantly, despite the work being the same. It's cheaper to buy new fish. In saying that, our housesitter was great.

11 oktober 2025
Beoordeeld met 4 van de 5 sterren

The Housesitting Company

The Housesitting Company is a efficient platform - user friendly.
A personal touch where the team messages you about well fit sits as well.

The only reason I have removed my subscription is that you are not paid for the house sit- it is a contract where you get to stay rent free and care for someone’s house and pet. So it’s a non monetary win-win.

I did a 9 hour day time house sit which was lovely. Knowing it was through a company that does background checks made me feel safe.

25 oktober 2025
Beoordeeld met 5 van de 5 sterren

Communication is great

Communication is great - always pleasant and timely. Charges compare with similar companies. I sit for them and have used sitters provided by them. You can rely on their processes to find a sitter you will be happy with.

2 oktober 2025
Beoordeeld met 5 van de 5 sterren

Good customer service

I like the promptness in changing things like filters, I like that we are kept up to date with offers of sits and good followup after applying.

1 september 2025
Beoordeeld met 5 van de 5 sterren

Communication was excellent

Communication was excellent. Questionnaire very useful for purring together information for the sitters.
Our pet was very happy and healthy when we got home due to the excellent care provided

1 september 2025
Beoordeeld met 5 van de 5 sterren

5 stars to the House Sitting Company

I was extremely happy with every aspect of my dealings with The House sitting Company and especially with Milly Donoghue’s help and guidance to list my house and find a house sitter. Iwill most definitely work with them again. Virginia

5 augustus 2025

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