Hoverboards Reviews 

Great fast response, even at 11pm at night, I wanted a bundle offer that wasn’t showing on their web page so did the live chat and they did the bundle in the colour I requested, I look forward to receiving the hoverboard and kart for my boys Christmas present.

Great company to work with. We have had our Hoverboard for a little while now and my 12 year old son has never been off it and we have never had a problem. I would recommend this company to anyone. Fast, professional service and excellent after sales service as well.

Excellent customer services. I was required to cancel my order a few hours after placing it (due to a home emergency) and panicked about how long it would take to get a refund. Laura was immediately in touch and refunded immediately which I am grateful for. Hope I will put my order back in over the coming weeks and certainly this is where I will come.

I contacted the online chat at 10pm on a Tuesday evening, not expecting to hear anything back and was immediately answered by Claire who quickly and clearly answered all my questions. Thank you very much! Fantastic to be able to get hold of someone at that hour. Brilliant customer service

Claire was very quick to respond and helped me well with my queries. Great service!

Claire was very helpful in advising what which product(s) would work for my needs and also helped with the delivery to Ireland. Looking forward to it arriving! Jessica (

I contacted Hoverboards.co.uk through their Quick Chat. I had a query with an order I'd placed the previous day. The query is now sorted as Claire responded swiftly and efficiently.

Excellent and fast chat customer service, even on a Sunday night! Brilliant!

Just purchased the Monster(X10) Black Camo With Black Pro Kart online and needed some assistance. I used the live chat and Claire walked me through the issue. A1 service, highly recommended.

I can not recommend this company more! I ordered my hoverboard and kart and it came in good time and for a good price too. My daughter absolutely loves the product and LOVES using it. When we came to charge for the first time it wouldn’t work. I contacted the company and they emailed me instructions to show them the problem - very helpful in the current climate and very efficient. In 24hrs they had replied and sent me a prepaid dpd return. I returned the hoverboard on the Monday and it was fixed and returned by the Wednesday! Fantastic service, fantastic product. Thank you. Ann Kelsey.

Easy online purchase and no quibble amendment to order. Customer Service staff really helpful! Now just looking forward to receiving my item :)

Just ordered from this company. Customer service has been amazing. Claire and the chat facility is just brilliant. Cant wait to get the order

Thank you Mrs Claus 🤶🏻

Claire you are brilliant at customer service. Hope Hoverboards pass this on to you. :)

Happy Christmas 🎅🏻🎅🏻

Wrong number on address was submitted. I emailed and within a couple of hours it was rectified. Excellent

Requested a refund due to a duplicate purchase and this was dealt with immediately. Excellent customer service!!

I never normally leave reviews but I was really impressed with the service provided and how helpful the chat department were.

I went on the chat and spoke with Claire who was so extremely helpful in deciding which board and kart to pick. She even stayed online with me while I ordered to make sure everything went through smoothly. Looking forward to receiving the boards, keeping as Xmas presents for the kids. Thanks again Claire 👍

Fantastic live chat facility. Had an issue shipping to Ireland and Clare on webchat was very fast, friendly and effecient. Solved the issue in few minds and went above and beyond in my opinion. Great service

Very impressed with the service provided by hoverboards to date. We have purchased a hoverboard bundle package which was exceptional value for money, compared to many other sites selling these. Their customer service has also been excellent! They responded immediately to a question we had via live chat and answered our phone call directly. Very impressed and can’t wait for our board to arrive at the end of the month. Thanks hoverboard.

Just got a monster board - it's amazing,very strong, sturdy and fun! Had an initial problem with calibrating it, got in touch with company who immediately called me back and they sorted the job, with follow up emails to check we were ok and happy. Superb - if only all companies produced products to this level and had such great customer service. Plus my 9 year old is dead chuffed!