HSF Health Plan Reviews 914

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been with HSF for a number of years and feel that over the years I have got as much from them as I have paid in which is so rear from this kind of cover. From hospitalisation of my children... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have found your service excellent and i find the benifits are better than many of the well established Health Insurance Companies .The non hospital benifits of your product are most attractive .As... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love this company. I'm with them for over 10 years never had any problem with claims. They help with pesky healthcare charges and make the life of especially low income family easier. Thank you. The... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What I love about the HSF is the no nonsense approach, the fact that there is no middle man. As the saying goes'' it does what it says on the tin'' and the efficiency that claims are dealt with . I... Toon meer

Bedrijfsgegevens

  1. Verzekeringsmaatschappij
  2. Ziektekostenverzekeraar

Geschreven door het bedrijf

HSF Health Plan is the trading company of The Hospital Saturday Fund charity. We provide simple, affordable health cash plans that help individuals, families and employers claim money back towards everyday healthcare costs, such as dental check-ups, eye tests and glasses, physiotherapy, specialist consultations, prescriptions and more. Our mission is twofold: to make routine healthcare more affordable and to give back to good causes. The Hospital Saturday Fund provides charitable grants to medically-associated charities, medical organisations and individuals in need across the UK, Ireland and Malta, so every policy helps us help others. With HSF, you choose a level of cover that suits your budget. Claims are straightforward to submit online, and are typically processed quickly. Most plans include access to additional wellbeing services such as a 24/7 GP advice line and virtual GP, helping you get support when you need it. We also work with hundreds of employers to offer cash plans as an employee benefit, supporting healthier, happier teams. We’re proud of the trust our customers place in us and we welcome your feedback. If you’ve had a positive experience, or think we can improve, please leave a review. Your comments help us refine our service and support even more people.


Contactgegevens

  • Upper Ground 24, SE1 9PD, London, Verenigd Koninkrijk

  • hsf.co.uk

4,8

Uitstekend

TrustScore 5 uit 5

914 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

What I love about the HSF is the no…Excellent service

What I love about the HSF is the no nonsense approach, the fact that there is no middle man. As the saying goes'' it does what it says on the tin'' and the efficiency that claims are dealt with . I think it is a fantastic scheme and I constantly tell other people about it.

9 april 2026
Beoordeeld met 5 van de 5 sterren

Great product and great service

Great product and great service. Highly recommended.

10 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi Sarah,

Thank you for your review. We’re delighted to hear that you’re happy with both the product and the service.

Your recommendation means a great deal to us.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

Thank you very good

Thank you very good

16 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi Vicki,

Thank you for your kind feedback. We’re really pleased to hear that you’ve had a positive experience with our service.

It’s great to know everything has worked well for you.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

Easy claims process

17 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi David,

Thank you for your review. We’re glad to hear that you’ve found the claims process easy to use.

Making claims simple and straightforward for our policyholders is always our goal.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

Had consultation with doctor without a…

Had consultation with doctor without a long wait and prescription sent to pharmacy quickly. Very satisified with experience.

17 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi Anna,

Thank you for your review. We’re delighted to hear that you were able to speak with a doctor quickly and that everything was handled smoothly.

It’s great to know you had such a positive experience.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

Prompt payment of my claim which was…

Prompt payment of my claim which was good

10 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi Christine,

Thank you for your feedback. We’re pleased to hear that your claim was processed promptly and that everything worked well for you.

Providing quick and straightforward payments is always our aim.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi there,

Thank you for your review. We’re really pleased to hear that you’ve experienced both good service and prompt payments.

It’s great to know the process has worked smoothly for you.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

Great insurance policy to help with various health costs

HSF is a more affordable plan v the traditional private ones.
Helps with day to day heath costs.

9 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi Craig,

Thank you for your review. We’re pleased to hear that you’ve found the plan affordable compared to traditional private options and that it helps with everyday health costs.

Providing practical support for day-to-day healthcare expenses is exactly what our plans are designed to do.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

Easy to claim

Much easier to fill in claim form online and quick to send payment

17 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi there,

Thank you for your feedback. We’re delighted to hear that you’ve found the online claim form easy to complete and that payments have been processed quickly.

Making claims simple and efficient for our policyholders is always our aim.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi Clare,

Thank you for your kind review. We’re really pleased to hear that you feel the service has been worthwhile and that you’ve had such a positive experience with us.

Your feedback is greatly appreciated.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

I knew that payment of claim is always…

I knew that payment of claim is always quick. So a major plus.

17 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi there,

Thank you for your review. We’re really pleased to hear that you’ve found the payment of claims consistently quick.

Providing prompt reimbursements is something we always aim to deliver.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

Easy process

I can't reccomend a policy enough, claiming process is easy and dealt with promptly. Couldn't be simpler from start to finish.

17 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi John,

Thank you for your kind feedback. We’re delighted to hear that you’ve found the claiming process simple from start to finish and that everything has been handled promptly.

It’s great to know the experience has been straightforward for you.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service

10 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi Kevin,

Thank you for your review. We’re pleased to hear that you’ve had a positive experience with our service.

Your feedback is greatly appreciated.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

Making online claim is easier and…

Making online claim is easier and faster result.
Costumer service staff are very helpful.

10 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi Glorin,

Thank you for your review. We’re pleased to hear that submitting claims online has made the process quicker and easier, and that our customer service team has been helpful.

It’s great to know you’ve had a positive experience.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

refund

the online claim made it much easier & faster to get refund. thanks very much.

10 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi there,

Thank you for your feedback. We’re delighted to hear that the online claims process has made it quicker and easier for you to receive your refund.

We’re glad the process worked smoothly for you.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

I have been with HSF and 5* is not enough

I have been with HSF for a number of years and feel that over the years I have got as much from them as I have paid in which is so rear from this kind of cover.
From hospitalisation of my children in the early days to more recent hospitalisation for my self , and on top of that part cover for dentistry,Glasses.
They have covered my family so well over the years that 5*+ is more like my recommendation.
Also now it’s so easy to claim on line and pay out in days

17 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi John,

Thank you for your wonderful review and for being with HSF Health Plan for so many years. We’re delighted to hear that the plan has supported you and your family over the years, from hospital stays to everyday healthcare costs like dentistry and glasses.

It’s also great to know that the online claims process and quick payments have made things even easier.

Your recommendation means a great deal to us.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service
Always there to help with any questions I may ask about the plan.

10 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi there,

Thank you for your kind review. We’re pleased to hear that our team has been helpful whenever you’ve had questions about your plan.

Providing clear support for our policyholders is always important to us.

HSF Health Plan Team

Beoordeeld met 5 van de 5 sterren

Very eady to deal with

Very eady to deal with. Excellent replys.
Easy to contact if needed.

16 april 2026
Logo HSF Health Plan

Antwoord van HSF Health Plan

Hi Patricia,

Thank you for your lovely feedback. We’re delighted to hear that you’ve found us easy to deal with and that contacting the team has been straightforward when needed.

It’s great to know you’ve had such a positive experience.

HSF Health Plan Team

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