We were helped by 2 Comfort Specialists at the Guiseley branch. Jodie helped us first (I believe she's a trainee but you would never have known). She was very professional and talked us through ev... Toon meer
Locatie
Wijzig locatieOtley Road, White Cross, Guiseley, LS20 8LZ Leeds, GB
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Lees wat reviewers zeggen
Attentive and informative in the showroom without being pushy. We weren't rushed in to making a decision. Chair delivered quickly by two very helpful and polite delivery men. Not only assembled and... Toon meer
We were made to feel welcome from the minute we entered the store at Guiseley. Staff immediately showed us the type of chairs I required and gave me plenty of time to try out for comfort. A lot of t... Toon meer
Visited Guiseley branch on Fri 7th Aug 2026. Polly was brilliant. Explained which sofas were best for both my posture and my wife's. The explanation made total sense yet we had never had such helpfu... Toon meer
Bedrijfsgegevens
Over HSL Chairs - Leeds
Geschreven door het bedrijf
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Geschreven door het bedrijf
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contactgegevens
Otley Road, White Cross, Guiseley, LS20 8LZ, Leeds, Verenigd Koninkrijk
4,9
Uitstekend
168 reviews
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Sales people very friendly helpful and…
Sales people very friendly helpful and knowledgeable looking forward to receiving new settees.
18 mei 2026
Polite and very helpful staff
Polite and very helpful staff, understood what I wanted and never tried to sell me an alternative Main test now will be the quality of the finished product and if it's delivered as promised.
13 mei 2026
We visited HSL Guiseley today
We visited HSL Guiseley today - John looked after us and was lovely. He listened to everything we wanted, made suggestions and offered advice, and a cup of tea and a sit down. He wasn’t pushy with any upsell and my mum is very happy with her purchase. Thanks
20 mei 2026
Review zonder uitnodiging
The staff were extremely helpful and…
The staff were extremely helpful and patient and confident in their products
8 mei 2026
We were very well looked after and not…
We were very well looked after and not rushed or felt any pressure to decide.
28 april 2026
Pauline and Michelle were very helpful…
Pauline and Michelle were very helpful and knowledgeable. Thanks
20 april 2026
Well worth waiting for
Well worth waiting for. Thank you Alex and Roger for a professional delivery.
27 april 2026
Review zonder uitnodiging
Susan
Susan, Guiseley, was friendly and attentive from the moment we walked in. There was no rushing, everything was clearly explained, coffee was offered and accepted. A lovely experience ☺️ thank you
27 april 2026
Review zonder uitnodiging
The chair fitting service with great precision.
The company offers an exclusive chair fitting service which focuses on seven key points, and is outstanding in being evaluated and approved by an Occupational Therapist. Thereby, it ensures that the customer gets the precise size and fit, resulting in ultimate comfort. Such a delight that the products are handcrafted in Yorkshire, with a variety of features and a vast range of quality fabrics. Everything was explained really well. There was no pressure, and nothing was too much trouble. Excellent friendly service with an abundance of help and patience. Tea/coffee and biscuits was an added bonus.
11 maart 2026
Review zonder uitnodiging
Impartial advice and excellent service.
Visited Guiseley 12/02 and having received expert advice from Polly (no pressure) ordered two chairs. Fantastic delivery / installation by Alex and Michael 31/3, providing a full explanation of the product. Delighted.
12 maart 2026
Review zonder uitnodiging
Very helpful & friendly service
Very helpful & friendly service. Product looks good & with bad back pain will hopefully service my needs.
2 maart 2026
Very knowledgeable staff and very…
Very knowledgeable staff and very helpful and friendly
22 maart 2026
Great Assest
Two young men Alex and Michal brought in a new chair I had ordered. I’m giving them 5 stars because they’re a great asset to your company because they were polite, knowledgeable, had a little joke with me and it made the whole experience enjoyable. When they went I felt a very happy person.
19 maart 2026
Review zonder uitnodiging
Friendly & Helpful staff
Friendly & Helpful staff. Felt the advice was appropriate that was given regarding which chair was the best option, for the needs of an elderly gentleman with limited mobility.
No pressure regarding purchase.
Both Sue & Michelle gave excellent customer service.
2 maart 2026
Very helpful when we visited the…
Very helpful when we visited the Guiseley shop. The fitters that brought the bed Alex & Roger polite worked well explained things Good
13 maart 2026
Review zonder uitnodiging
From the moment we walked in to the…
From the moment we walked in to the Guiseley store we felt welcomed but not pressured they listened to our needs and showed us many styles and fitted my Mum to the best chair for her mobility needs would highly reccomend would like to give Susan from Guisely store a special shout out assited by Richard
11 maart 2026
Review zonder uitnodiging
Two great lads who couldn’t have been…
Two great lads who couldn’t have been more helpful, showing patience and understanding.
Explained how to use the chair and were polite and courteous throughout. Can’t recommend HSL , Paul D and Jon highly enough.
11 maart 2026
Review zonder uitnodiging
We’re greeted and offered tea and…
We’re greeted and offered tea and coffee. Sat on comfy chairs and discussed our needs.
1 maart 2026
Great service
Richard, the sales associate was very attentive and helpful in explaining everything.
1 maart 2026
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