HSL Chairs - Rotherham Reviews 

From Sharon in the showroom who was wonderful and very knowledgeable to Craig & Danny who delivered my chair the service has been fantastic- Thank you

Very helpful and knowledgeable addressed all my questions and concerns relating to our needs! Didn’t feel pressured into selling! Thankyou carnt wait for delivery

Chose a reclining bed with individual mattress Louise at rotherham gave us all the information without any pressure to buy. It was delivered in the time frame as ordered. The 2 gentleman who delivered it Craig and Danny where brilliant. Polite and well mannered, great installation.

Went to HSL Bawtry Rd Rotherham ,just to see which chairs were available to me,Christine and Amanda greeted me as I entered the shop very friendly not pushy .i actually selected the chair I loved then chose the leather which was best for a room facing south with sunlight flooding in .Desl completed that day now I need to wait for the delivery of my chair and
footstool lovely shopping experience

HSL Rotherham. An excellent experience from the first showroom visit to delivery.

Visited the Rotherham showroom to look for a sofa and on entering had a friendly welcome from Angela, who was extremely helpful and very knowledgeable about the options available. There was no pressure to buy and I went home to think it over, then went back a couple of days later and made my purchase which I am really happy about. All very relaxing with coffee and biscuits too. Looking forward now to the delivery of my new sofa.

I went to the Bramley store with my daughter and the team were very welcoming and professional. They gave me time to look around and then asked if I was interested in hearing more about any specific range. The gentleman was very knowledgeable and gave me all the options available on what I could benefit from and the quality and craftsmanship was first class . I am over the moon with my new suite and my special chair that helps my needs. The delivery team again were excellent and took care in my home and made time to explain the controls . I will learn to use it over time , but I would have liked a written guide to read to help me once they have gone .

The browsing experience was not pressured we were allowed to take as much time as we needed and try things out for comfort and feel. We then left the showroom to think about a purchase and returned later to actually buy.

On arrival at the HSL showroom. we were immediately made to feel extremely welcome by the sales assistants.
The consultation was thorough and unrushed. (We had gone to purchase a

Had my new sofa deliver today by ALex & Gordon. they could not do a enough for you put the sofa where i wanted it also made sure every thing worked on it be for they left

Knowledgable staff. Patient and thorough

Excellent service. Very pleasant employee. All went well! 👍

Bed delivered and installed by Paul & Jon. Let me now when they were arriving and completed quickly and cleanly. Great job

First rate service from everyone

HSL made you welcome as soon as you came through door and very helpful and went through what you wanted to know before you buy anything we would recommend this company furniture all the time.

Julie & Paul

Staff in the store were very friendly and helpful especially as I took my elderly mother to buy an adjustable bed and she needed more than the average persons help in this process.
However I was then most disappointed when I was misguided regarding disposal of mums old bed…. Charge was £150 when purchasing a £3500 bed !
It turned out I didn’t need to pay that as the bed delivery guys were happy to remove the old bed to the garage and I could have arranged for the council to collect the old bed for £25 ! I thought I had to have the old bed out of the way prior to their arrival. Very disappointing . Maybe a need for staff being informed of this fact.

Can I now add since my original review I have received excellent customer service with full acknowledgment of my concern and the need for a training update on said matter. Thank you HSL. .

On arrival at HSL Rotherham I was greeted by Lynn and Christine and immediately put at ease helped by tea & biscuits. They both are excellent representatives of HSL - very knowledgeable about all the products and I was given as much time as I wanted before making a choice of bed, mattress and headboard. After deciding on the bed I was shown around the extensive range of suites and Lynn explained the size compatible to my physique. So I finished up buying not only a bed but also a suite! This decision was based on the products and the first class approach of the staff.

Excellent delivery and fitting service by Chris and Allen and overall amazing service and quality products from all who served us at HSL. Thank you ☺️

Open pricing policy. No high pressure sales as is often the case fir adjustable beds and chairs. Refreshing to be treated like an intelligent human being not a gullable old codger!!

Had our chairs delivered promptly today, and are absolutely delighted with them. Every bit as comfortable as when we tried them out in the showroom. We were given clear information on delivery time, and Chris and Allen who delivered them from Leeds arrived promptly. They were very helpful in moving old furniture to a new position in the house, then placing the chairs where we wanted them ( and repositioning them several times for us). They were pleasant and efficient, set everything up and gave us clear advice on the controls. Perfect!