Katerina your lovely sales assistant Could not have been any more helpful. From the moment we asked for her help she was so friendly and professional.
Locatie
Wijzig locatieMoss Road 76, sterling furniture, FK13 6NS Tillicoultry, Scotland, GB
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Lees wat reviewers zeggen
I phoned enquiring about a special offer. Got no reply so left a message assuming nobody would get back to me. To my surprise and delight a very friendly lady phoned me back and told me the offer was... Toon meer
From entering the HSL department at sterling at Tillicoultry the welcome was so warm. We explained what we needed and Katerina immediately made us feel welcome and her knowledge on the products was... Toon meer
Visited HSL in Sterling Scotland.Dealt with Aaron who was extremely helpful and polite,Explained everything re the produc,t a single chair for myself. Listened to us before answering any questions whi... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over HSL Chairs - Tillicoultry Sterling
Geschreven door het bedrijf
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Geschreven door het bedrijf
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Contactgegevens
Moss Road 76, sterling furniture, FK13 6NS, Tillicoultry, Scotland, Verenigd Koninkrijk
- 01259 458365
4,6
Uitstekend
28 reviews
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Friendly & helpful customer service
Great customer service from Julie at the Sterling Mills HSL concession, with friendly advice and help and even a cup of coffee with biscuits!
22 maart 2026
Amazing service
Amazing service.
The staff member at the store was so helpful, gentle and kind. She managed to make mum feel like she mattered. The tea and biscuits were appreciated, and it gave us a chance to see how each of the chairs would work for mum in her own home. Couldn't praise the staff any more. It was a great service. Looking forward to seeing the furniture in the house, and for mum to have more comfort.
1 maart 2026
Excellent service .
Having severe back problems, I have been looking for a chair with the necessary support that I require. I noticed that HSL had opened within Sterling Mills at Tillicoultry in Scotland. I went to see them and had fantastic service . They made sure that the chair suited my needs, there was no hard sell, and I was totally impressed. I ordered a chair that perfectly suits my posture, height and health requirements. Thank you Aaron for your time and patience! I haven't received my new chair as yet, but will post a further review after it arrives.
18 januari 2026
Review zonder uitnodiging
Excellent, friendly and professional service.
We are thinking about replacing our sofas and armchairs, and recently visited the HSL area within Sterling Furniture. We were very impressed not only by the quality of the products we saw, but particularly by the care and professionalism of the member of staff who looked after us (Katarina).
14 januari 2026
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Visited HBuying a ChairSL in Sterling Scotland.Dealt…
Visited HSL in Sterling Scotland.Dealt with Aaron who was extremely helpful and polite,Explained everything re the produc,t a single chair for myself. Listened to us before answering any questions which is most important to ourselves as customers. We were confident in buying the chair from HSL that it was what we needed and wanted. Thank you Aaron.
13 januari 2026
Review zonder uitnodiging
Antwoord van HSL Chairs - Tillicoultry Sterling
Thank you so much for your kind review, David! We’re thrilled to hear that Aaron made you feel so welcome and provided such helpful guidance in choosing the perfect chair. It’s wonderful that you found a chair that suits you, and we hope you enjoy many comfortable moments ahead. We’re especially proud that this visit was at our newest store to date, and we’ll be sure to pass on your thanks to Aaron!
Katrina & colleague very helpful
Katrina and her colleague were very helpful and made sure that we were ordering the correct specifications that I required for my size (6ft 4inches) and in fact in the options they presented that were available , made me change from my original preference which was based on your Promotional Literature.
As I was always going to go for Stressless as I am replacing my worn out (after 14 years) recliner, now no longer available the one we ended choosing will blend better in the room that it is going in.
9 januari 2026
Review zonder uitnodiging
Great service!
We visited Sterling Homes in Tillicoultry today and were served by Danny in HSL’s newly opened department. He was friendly, knowledgeable and helpful. He spent a lot of time with us while we looked at a couple of different chairs and sofas. He clearly knew a lot about the different designs and functions. We settled on a beautiful arm chair, sofa and foot ottoman. We are looking forward to receiving them in 6-8 weeks. I can thoroughly recommend going to HSL in Sterling Homes if you are looking for a new sofa or arm chair.
28 december 2025
Review zonder uitnodiging
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