Huws Gray Reviews 

1.993
•
TrustScore 4.5 uit 5

4,5

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Dealing with this company was a positive stress free experience. Easy on line ordering, delivery as promised and follow up call. Will use again for sure. Retail customer ordering garden gravel and top... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Huws Gray Harlow. We cannot praise this branch highly enough. Every member of staff we have had contact with has been extremely friendly, polite and helpful. Just spoken to a neighbour who said exactl... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience from ordering online to being promptly contacted. Staff were great at fitting me in a time suitable the next day. The driver turned up on the dot, respected my property and went out o... Toon meer

Beoordeeld met 1 van de 5 sterren

You acknowledged receipt of the order slowly and then didn’t get in touch to agree a delivery date; not just within your published committment to do , but at all! Consequently I emailed you pointing o... Toon meer


Bedrijfsgegevens

  1. Bouwmaterialen leverancier
  2. ook in
  3. Bouwapparatuur verhuurder
  4. Gereedschapgroothandel
  5. Houthandel
  6. Hoveniersbenodigdheden winkel
  7. Loodgieterwinkel

Over Huws Gray

Geschreven door het bedrijf

Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.

Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.

Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.

With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.


Contactgegevens

Find Your Local Huws Gray

230+ branches across the UK. Find your nearest today

4,5

Uitstekend

TrustScore 4.5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,5

Alle reviews

(1.993)

926 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

had the product that i was needing in…

had the product that i was needing in stock,
paid for the order,
arranged to collect from the depo. that afternoon.
all very slick, well done

21 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so glad we had the product you needed in stock and that your collection experience was smooth and efficient.

We appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Reliable and friendly

A reliable company with a great team. The office staff were helpful and friendly from start to finish, and the delivery driver was just as courteous. Would happily use them again.

21 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so happy to hear that our team provided such a positive experience for you, from our office staff to our delivery driver.

We truly appreciate your kind words and look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Fast delivery.

15 september 2026
Logo Huws Gray

Antwoord van Huws Gray

Thank you for the 5-star review! We're delighted to hear you had a great experience with Huws Gray.

We appreciate your support and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

No fuss delivery while I was out

No fuss delivery while I was out. Followed instructions.
Product good

21 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're happy to hear our delivery met your expectations and you're pleased with the product.

We appreciate your feedback!

Beoordeeld met 5 van de 5 sterren

Very good driver freindly and rang…

Very good driver freindly and rang twice to confirm the delivery time.

21 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so happy to hear that our driver was friendly and that they confirmed the delivery time with you.

We truly appreciate your positive feedback!

Beoordeeld met 5 van de 5 sterren

Perfect soil

Arrived at time, very good quality soil and affordable.

21 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so happy to hear that our soil arrived on time and met your quality expectations!

We appreciate your kind words.

Beoordeeld met 5 van de 5 sterren

Very good service

Very good service

21 september 2026
Logo Huws Gray

Antwoord van Huws Gray

Thank you for the 5-star review! We're delighted to hear you had a great experience with Huws Gray.

We appreciate your support and look forward to helping you again in the future.

Beoordeeld met 5 van de 5 sterren

Easy to order

Easy to order, quick on time delivery, driver placed topsoil bags where I wanted them, good friendly service.

16 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so pleased to hear that your ordering experience was easy and that your delivery was prompt!

We're especially glad our driver provided friendly service and placed your topsoil bags exactly where you wanted them.

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very good product, many thanks

15 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so happy to hear that you had such a positive experience with our service and are enjoying our product.

Thank you for your wonderful feedback!

Beoordeeld met 5 van de 5 sterren

Very pleased with the delivery of 3 ton…

Very pleased with the delivery of 3 ton of aggregate. The driver was very helpful with the positioning of the ton bags and the actual aggregates MOT type 1 was perfect for the landscaping project I used it for at my home. Very good price aswell compared to other suppliers. Will definitely use Huws gray again. Thank you.

20 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We are so pleased to hear about your positive experience with our aggregate delivery and the helpfulness of our driver.

It's wonderful to know the MOT type 1 was perfect for your landscaping project and that our pricing met your expectations.

We truly appreciate your kind words and look forward to serving you again!

Beoordeeld met 2 van de 5 sterren

Still not set up on terms.

After opening an account some time ago, I found it frustrating that I'm still not set up on terms, I have asked on numerous occasions about this, but it seems no can be bothered. I barely use Huws gray because of this and purchase my paint from other places.

29 augustus 2026
Review zonder uitnodiging
Logo Huws Gray

Antwoord van Huws Gray

We are truly sorry to hear about the difficulties you've experienced with setting up your account on terms.

We understand your frustration and appreciate you bringing this to our attention.

We are actively reviewing our processes to ensure such issues are promptly resolved for all our valued customers.

Beoordeeld met 5 van de 5 sterren

Excellent service

I was very pleased with the quality of my order. The driver placed my order very respectfully thank you

19 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so pleased to hear that you were happy with the quality of your order.

It's wonderful to know that our driver delivered it respectfully!

Beoordeeld met 5 van de 5 sterren

Ordered on line

Ordered on line - had call from the branch letting me know it was ready for collection.
Friendly and efficient service - Thank you

19 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so happy to hear that our team provided friendly and efficient service for your online order collection!

We appreciate your kind words.

Beoordeeld met 2 van de 5 sterren

Total lack common sense and failure in proceedure

The product that was delivered was great. However following placing my order I was supposed to be called to arrange delivery instructions. I received no call or notification as to when the delivery was coming. It was being delivered to a clients house and I received a message from them saying it had been dumped by their front gates, partially blocking the entrance and squashed and killed the plants in the flower bed. I then had to go round on my day off and spend a couple hours moving it to a more appropriate place. Honestly its pure laziness and rude not to ring and find out where the delivery needs to be dropped off. My client was not happy and I certainly wasn't happy.

24 september 2026
Logo Huws Gray

Antwoord van Huws Gray

Thank you for sharing your feedback with us.

We are truly sorry to learn about the issues you experienced with the delivery of your recent order, especially regarding the lack of communication and the placement of the item at your client's property.

We understand how frustrating it must have been to find the product blocking an entrance and damaging plants, and then to have to spend your day off resolving the situation.

This is certainly not the experience we want our customers or their clients to have.

We are reviewing our delivery communication protocols to prevent similar incidents from occurring in the future and ensure that delivery instructions are properly followed.

Beoordeeld met 2 van de 5 sterren

Took ages to collect from depot

Took ages to collect from depot. Message from counter was not getting through to fork lift guy in warehouse apparently.
The product was ready mix mortar for some repointing and although it did the job it was no where near the colour “ buff “ expected and noted on product details.

18 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're sorry to hear about the collection delay and the color discrepancy with the mortar.

We understand your frustration with the wait and the product not matching your expectations.

We are reviewing our depot collection process and product descriptions to prevent similar issues.

We appreciate you bringing this to our attention.

Beoordeeld met 5 van de 5 sterren

Order for 2 x 500l bags of top soil from Theale branch

Ordered 2 x 500l bags of top soil. From placing the order to delivery, faultless! Delivered the next day and driver very helpful and considered as to placing bags on my driveway and very pleasant and friendly.
Service fantastic, prices very good and I have absolutely no hesitation in recommending Huws Gray.
Thank you all. 😀👏

25 september 2026
Review zonder uitnodiging
Logo Huws Gray

Antwoord van Huws Gray

We are so pleased to hear about your excellent experience with our topsoil delivery.

It's wonderful to know that our team provided such helpful and friendly service, from order placement to the careful placement of your bags.

We truly appreciate your kind words and recommendation.

Beoordeeld met 5 van de 5 sterren

Great service

Ordered in the morning, my panels ready 30mins later, great service in the shop & the yard, puts Jewsons to shame.

17 september 2026
Logo Huws Gray

Antwoord van Huws Gray

We're so glad to hear about your positive experience with our service and the quick turnaround on your order!

Thank you for your kind words.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer