Dealing with this company was a positive stress free experience. Easy on line ordering, delivery as promised and follow up call. Will use again for sure. Retail customer ordering garden gravel and top... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Huws Gray Harlow. We cannot praise this branch highly enough. Every member of staff we have had contact with has been extremely friendly, polite and helpful. Just spoken to a neighbour who said exactl... Toon meer
Great experience from ordering online to being promptly contacted. Staff were great at fitting me in a time suitable the next day. The driver turned up on the dot, respected my property and went out o... Toon meer
After opening an account some time ago, I found it frustrating that I'm still not set up on terms, I have asked on numerous occasions about this, but it seems no can be bothered. I barely use Huws gra... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Bouwmaterialen leverancier
- ook in
- Bouwapparatuur verhuurder
- Gereedschapgroothandel
- Houthandel
- Hoveniersbenodigdheden winkel
- Loodgieterwinkel
Over Huws Gray
Geschreven door het bedrijf
Huws Gray is a UK building materials supplier with a network of over 230 branches across England, Wales and Scotland. The business supports both trade professionals and DIY customers, offering products and services that cover the full build process, from early groundwork through to final finishes.
Our range includes core building materials, as well as access to plant and tool hire, power tools, and specialist products. We also supply doors, windows, kitchens, bathrooms, and a wide selection of plumbing and heating materials. For more tailored requirements, we provide bespoke manufactured items such as lintels and roof trusses.
Huws Gray branches aim to provide practical, on-the-ground support for customers working on projects of all sizes. This includes helping customers source the right materials, offering product knowledge, and supporting day-to-day building needs through local availability.
With a broad product range and a nationwide presence, Huws Gray works to make it easier for customers to manage their projects from start to finish. Our focus is on providing a consistent service across branches, backed by product availability and straightforward support for customers at every stage of their build.
Contactgegevens
Llangefni Industrial Estate, Llangefni, LL77 7JA, Anglesey, Verenigd Koninkrijk
- marketing@huwsgray.co.uk
- huwsgray.co.uk
Find Your Local Huws Gray
4,5
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent service
I ordered a .55 cu metre bag of topsoil on Saturday they phoned me on Monday morning and it was delivered within an hour.
The huge lorry came and much to my Grandsons delight craned it onto our drive.
Excellent service and very helpful friendly staff.
5 september 2026
Antwoord van Huws Gray
We're so happy to hear about your positive experience with our topsoil delivery!
It's wonderful to know that our service and staff made such a great impression, and we're especially glad your grandson enjoyed the delivery.
Thank you for your kind words.
Great service
Great service, ordered online, quick call to arrange delivery and delivered on time.
9 september 2026
Antwoord van Huws Gray
We're so pleased to hear that you received great service, and your online order was delivered on time after a quick call to arrange it.
Thank you for your wonderful feedback!
Placed my order 10 days prior called on…
Placed my order 10 days prior called on the day of agreed delivery at 12 noon to confirm it would be coming as agreed was told yes. Called again at 4pm to be told we forgot to put it on the lorry. However they agreed to deliver the following day which they did.
4 september 2026
Antwoord van Huws Gray
We genuinely appreciate you taking the time to share your experience with us. We are very sorry for the miscommunication and the inconvenience caused by the delay in your delivery.
We understand how frustrating it must have been to expect your order and then learn it wasn't loaded.
We are reviewing our dispatch procedures to prevent such oversights in the future.
Great service and support
Great service and support. One of the staff kindly dropped off some wood which was placed on order because he lived nearby.
9 september 2026
Antwoord van Huws Gray
We are so glad to hear that you received great service and support. It's wonderful to know that one of our staff members went above and beyond to ensure your order was delivered.
Thank you for your kind words!
Antwoord van Huws Gray
We're delighted to hear that you found our service efficient and our advice regarding the warranty helpful.
Your positive feedback is truly valued!
Antwoord van Huws Gray
Thank you for the 5-star review! We're delighted to hear you had a great experience with Huws Gray.
We appreciate your support and look forward to helping you again in the future.
Ordered and delivered within a couple…
Ordered and delivered within a couple of days. Delivery driver very helpful and efficient
3 september 2026
Antwoord van Huws Gray
We're so pleased to hear that your order was delivered quickly and that our driver provided such helpful and efficient service.
Thank you for your kind feedback!
i rang the local office to find out…
i rang the local office to find out when my slate would be delivered. I was told that it did be already been delivered that morning. It hadn’t then the man said he had been outside and the delivery driver was just about to leave. I asked why I hadn’t been told what when the delivery day would be and he said he’d put it in an email and he had no idea what I would’ve received. It was only what he’d sent. He was rude and sarcastic. Also, it took an age to find out a phone number for the branch. It had a local Facebook page advertised, but I’m not on Facebook.
8 september 2026
Antwoord van Huws Gray
We appreciate you taking the time to share your experience.
We are concerned to hear about the difficulties you faced in getting delivery information and the tone of the interaction with our team member.
We are also looking into the challenges you encountered trying to find our contact details. We are reviewing our communication processes and staff training to prevent similar situations.
Order delivered very quickly
Order delivered very quickly. And delivery man very helpful.
Thanks
7 september 2026
Antwoord van Huws Gray
We are so pleased to hear that your order arrived quickly and that our delivery person provided excellent service.
We truly appreciate your kind feedback!
Great Service
I placed an online order for some hardboard but couldn't see how to ask for it to be cut to a particular size. I phoned my local branch the next working day and they dealt with it straight away, even refusing my offer to pay the cutting charge aditionally. Great Service!
31 augustus 2026
Antwoord van Huws Gray
We are so pleased to hear about your positive experience with our team! It's wonderful to know that our local branch was able to assist you promptly with your cutting request and that you appreciated their service.
We always aim to provide helpful and efficient support to our customers.
Thank you for sharing your kind feedback!
I was using another merchants in…
I was using another merchants in Horsforth Leeds but they shut down . So I thought Id try HuwsGray in Headingley Leeds .
The women who served me in the yard couldn't have been more helpful, much appreciated great service !
I was having a bad brain day ! lol and got my order wrong the man at the trade counter was also really friendly and helpful and incredibly patient ! So thanks you . HuwsGray now my regular stop for all things building related . Jim
11 augustus 2026
Review zonder uitnodiging
Antwoord van Huws Gray
We are so pleased to hear that our team provided such excellent service, especially when you were having a challenging day. It means a lot to us that our colleagues were friendly, helpful, and patient.
We truly appreciate you choosing us as your regular stop for building supplies.
Seacombe staff were very helpful
Seacombe staff were very helpful. When the online stock did not exist they found my product and directed me to another depot that had my product.
8 september 2026
Antwoord van Huws Gray
We're so glad our team could assist you in finding your product!
We appreciate your kind words about their helpfulness and dedication.
Antwoord van Huws Gray
We are so pleased to hear that your online order and collection experience was problem-free!
Thank you for sharing your positive feedback.
Antwoord van Huws Gray
Thank you for the 5-star review! We're delighted to hear you had a great experience with Huws Gray.
We appreciate your support and look forward to helping you again in the future.
Poor customer service and non existent next day delivery
Ordered electrical tool and paid for next day delivery. When not received i contacted my local branch who could see the order but hadn't received the stock. Advised to contact online sales. Response back next day from online sales to say as it wasnt an online order, (which it was) i needed to contact my local branch. Item eventually arrived the following day and I received a refund on next day charge after requesting it. A lot of hassle and poor customer service.
7 september 2026
Antwoord van Huws Gray
We are truly sorry to hear about the difficulties you experienced with your recent order and the confusion regarding its fulfillment.
We understand how frustrating it must have been to encounter such a runaround, especially after paying for expedited delivery.
We appreciate you bringing this to our attention, as it highlights areas where we need to improve our internal communication and processes. We are reviewing our procedures to prevent similar situations from occurring in the future.
I was delighted with Huws Gray
I was delighted with Huws Gray, the delivery could not have been more professional and efficient, and I would definitely order from them again. Great work guys, and I hope to order again soon.
7 september 2026
Antwoord van Huws Gray
We're absolutely thrilled to hear how delighted you were with our professional and efficient delivery service.
We truly appreciate your kind words and look forward to serving you again soon!
Reasonable company.
Order confirmation said a staff member would contact to confirm delivery date etc, didnt happen, the lorry appeared at the gate one day, good job we were in. One of the lengths of wood had a bad split in it, which luckily, I could manage.
2 september 2026
Antwoord van Huws Gray
We are truly sorry to hear about the unexpected delivery and the damaged wood. We understand how frustrating it is when arrangements aren't confirmed, and we appreciate you bringing this to our attention.
We are reviewing our delivery communication process to prevent this from happening again.
Excellent delivery
7 september 2026
Antwoord van Huws Gray
Thank you for the 5-star review! We're delighted to hear you had a great experience with Huws Gray.
We appreciate your support and look forward to helping you again in the future.
One week on and no delivery and no…
One week on and no delivery and no contact from branch to arrange delivery
6 september 2026
Antwoord van Huws Gray
We apologize for the delay and lack of communication regarding your delivery.
Please send further details to Customerservices@huwsgray.co.uk
We are looking into this immediately to resolve it.
The delivery was right on time and the…
The delivery was right on time and the driver was very helpful. Great service
6 september 2026
Antwoord van Huws Gray
We're so happy to hear that your delivery was on time and that our driver provided such helpful service.
We truly appreciate your kind words!
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