First class service. DM’d the guys the night before for a black Essentials t-shirt and ended up changing my choice to the Grey which was completely fine and no hassle, they arrived quicker than they’d... Toon meer
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Ordered a pair of Yeezy breds for the mrs on the Tuesday night and they were delivered by Thursday morning. Couldn’t believe it when comparing the service ive had when dealing with other personal shop... Toon meer
Dealt with the guys at hylux numerous times now, service is impeccable! Great prices, a huge range of stock and can even request sourcing of items not already available on their site. Absolute grade... Toon meer
Ordered trainers. Got an email confirmation. 30 minutes later, got an email cancelling the order ‘but your payment has not been refunded yet’ 3 days before Christmas and £250 down and no way to now go... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Glasgow based personal shopping service.
Contactgegevens
Verenigd Koninkrijk
- hyluxclothing.com
3,8
Goed
91 reviews
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Great service
4 februari 2021
Yeezy Bred’s
Ordered a pair of Yeezy breds for the mrs on the Tuesday night and they were delivered by Thursday morning. Couldn’t believe it when comparing the service ive had when dealing with other personal shoppers including waiting up to 6 weeks for products to be delivered. Will be continuing to use HyluxClothing for everything going forward!
29 januari 2021
Review zonder uitnodiging
Very happy thank you :)
So good! quick delivery and great customer service. Thank you so much will be ordering from again☺️🖤
26 januari 2021
Review zonder uitnodiging
Helpful friendly staff
Staff were helpful and understanding, and reply to messages quick!
26 januari 2021
Antwoord van Hyluxclothing
Hi Lewis
We do apologies regarding how you feel .
You have messaged us on Instagram on Sunday at 9:58AM with your order number the team was off on the Sunday.
It has been one working day and you have went and left this review.
We are a small family run business and are currently working through hundreds and hundreds of messages trying to get through everyone as fast as we can.
Can you drop us a message on Instagram and we can get this resolved thank you .
*UPDATE*
We are awaiting a response from the buyer to see how they would like to proceed with there exchange . Would appreciate if you could change your review based on our reply.
Thanks
Quick delivery and trainers were…
Quick delivery and trainers were absolutely amazing! Will definitely be ordering again.
13 januari 2021
Very pleased with my products from…
Very pleased with my products from Hylux. Arrived quickly will shop here again
7 januari 2021
First class service
First class service. DM’d the guys the night before for a black Essentials t-shirt and ended up changing my choice to the Grey which was completely fine and no hassle, they arrived quicker than they’d said and the top looks amazing. The guy delivering was class and has excellent customer service as well, I’d highly recommend them to anyone looking for the latest brands and designs.
6 januari 2021
Review zonder uitnodiging
Great product and great service
24 december 2020
Amazing service and quick delivery
1 december 2020
Initially I was a bit worried because…
Initially I was a bit worried because my order hadn’t arrived and no one had contacted me, however once the issue was explained to me about the delay, my order was despatched very quickly and arrived the next day.
Given the circumstances in the country, I am very satisfied with my purchase and most definitely use again. Thanks
19 november 2020
Excellent service
Excellent service, genuine designer products, ordered came within 1 day, Thank You Hylux !
21 oktober 2020
quality service
quality service, ordered my stuff in the wednesday and was there in less the 24 hours. can’t complain with that kinda service
16 september 2020
Review zonder uitnodiging
Reply
Sorry I don’t know how to reply to the last review, I messaged the Instagram page (which I get will have a mental amount of messages) I also sent an email and then used the chat option on the website, all of which I didn’t get a reply to but again I get how busy you guys must be. I tried to apply for a refund but it said it has to be done via the sender, also I must say my bad I totally forgot I placed it later on in the night, and the actual delivery of the item wouldn’t be down to you guys, appreciate the reply.
20 augustus 2020
Review zonder uitnodiging
Antwoord van Hyluxclothing
Hi Philip we do apologies regarding this just had a look into the order #1064 .
Regarding the £11 for the delivery the order was placed at 18:54 on Thursday Evening the parcel was dropped off at the post office on the Friday and special delivery was the service that had been selected just looked into it however due to it being the weekend the parcel wasn't guaranteed for Saturday Delivery however it should have got to you for Monday.
You should be able to contact Royal Mail and they might be able to compensate you with the half of the postage money back .
Regarding the lack of contact for this we do apologies can i just ask what method is it you used to contact us ? We are a small family based business but that is no excuse for lack of contact.
Many Thanks
Ordered yeezy zyons and arrived the…
Ordered yeezy zyons and arrived the next morning great service
20 augustus 2020
Review zonder uitnodiging
Tremendous customer service and rapid…
Tremendous customer service and rapid delivery, 100% shop here again
27 mei 2020
Review zonder uitnodiging
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