Hyper Layer  Reviews 203

10/10 , would recommend to everyone. Excellent service. Excellent company. Pure excellence!

5 stars: Excellent

Exceptional service, very fast response time. A lot of patience with customers

Love the game panel feature and support is really quick, servers are high quality with a good fastdl aswell. Only 4 stars because servers can be gittery at times and rarely some connection issues.

Best Hosting Service in South Africa. I would highly recommend using this for game hosting, web hosting, or any kind of hosting.

10/10 :) Will recommend to friends

These guys always try to help where its possible.

I will 100% recommend them everytime.

Good service and also very nice

Thank you for the great experience. Was previously with gameservers.com and it was a nightmare a utter joke, since I've moved to hyperlayer its been smooth sailing.

One of the best Hosting companies I have come across. They have the best of services at the touch of a button. The staff is also really great and have great assistance and fast support. A really great experience.

Struggled with a few hosts and connection problems and gave Hyper Layer a shot. They assisted my with getting the servers up and running and the sign up process and its been smooth sailing for almost a month. Also assist quickly when looking for support unlike other hosts that i have waited up to 2 days to just get an email. 10/10 would recommend.

Renting a Valheim server from them. Excellent experience.

Excellent service, i was struggling with payments but with the help of their staff all was good, +rep

Your support has always been amazing, helpful, and quick.
You really do offer world class support and assistance.

Amazing support and very friendly staff. With a bit of guidance and assistance, we were able to get our servers running in less than a day. I wish I could rate them more than 5 stars. The performance of the servers are also noteworthy and deserving of 5 stars.

Where to begin.

We hosting an up and coming eCommerce platform for the tech industry, and due to the amount of traffic that we receive on a daily basis we turned to Hyper Layer.

We cannot be more impressed by their services. Both in VPS performance and the absolute next level service for those little times you just need some support.

Absolutely remarkable. Watch this space, one of these days Hyper Layer will dominate the Game / Web / Server hosting market in South Africa.

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Zak M

11 reviews | Active since Sep 2017

29 Sep 2020, 13:54
Hyper Layer Rust South Africa
We run 6 Rust servers commonly known as "Rust South Africa"

Hyper layer has been the best service provider we have come across in the last 3 years of all various companies, dedicated hosts, machines, etc that we have utilised and paid for.

I would like to comment on the following:
1. Pricing: Reasonable - not expensive not cheap but in terms of market, I believe the pricing is suited right for the services they are offering.

2. Support: Support is absolutely phenomenal! Send a message on Discord or ticket system and response is within minutes. I believe Hyperlayer have set the bar in this regard as many over providers either take a standard 24-48 hours to respond or you are charged extra for the "quicker response".

3. Performance: As with any provider, there are hiccups however with that said Hyperlayer have been fantastic and run servers on decent hardware. We have had little/no drops and reiterate their website marketing that we have had up time of 99% - this figure is not easy to come by as there are many internal and external/enviromental factors that can give clients/service providers issues/problems that are beyond anyone's control. So well done here Hyperlayer!

4. Admin Panel: Hyperlayer use what is called "TCADmin" - one of the most integrated, intuitive and noob-friendly panels that I have ever come across. Although there are options to use 3rd-party tools for FTP, RCon and so forth, you can administrate literally everything from the TCAdmin.

5. Other: Hyperlayer have supported us as a community that we have grown to be and built a interpersonal relationship with me to try and best fulfill any needs that I have.

Recommendation:
I highly recommend Hyperlayer for your server/web/data needs. I give them with pleasure a 5 out of 5 star rating by all means.

I think as a newly established business that other providers can really learn alot from Hyperlayer as their approach to customer care/support is like no other.
Thank you for the amazing service and continue to develop yourselves as you are as you guys truly do deserve the recognition.

I personally believe you are getting a lot more than what one would usually get had it been from other service providers (in my past experience).

Thank you

--Rust South Africa--

By far the best hosting company, they have amazing support and are open to feature requests. Amazing company

Hyper Layer is probably one of the best hosting companies I have come across in South Africa. Their pricing is competitive and extremely good for the service that they provide. Their support staff are active, and always manage to help me, even going out of their way to find solutions.