Hyundai Motor America Reviews 129

TrustScore 1 uit 5

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Beoordeeld met 1 van de 5 sterren

Do NOT expect to get anything done through this company. Customer service, case managers, technical support teams, management teams, will all shove you off and give little to. O information about what... Toon meer

Beoordeeld met 1 van de 5 sterren

Hyundia Customer care after 5 phone calls and an escalation which could not be escalated any further (I guess she owns the company?). All I got was " I am sorry but you will need to contact the deale... Toon meer

Beoordeeld met 1 van de 5 sterren

Hyundai Roadside Assistance is a joke. Be aware they white label this service from AAA. Damage to my car from the tow needs to be handled by AAA - Hyundai will not accept any liability and will no... Toon meer

Beoordeeld met 1 van de 5 sterren

Poor car and aftersales support. Numerous faults since purchasing a brand new ioniq5. Avoid buying the cars and going to this branch for fault checks. Had to wait 2 months backlog for a diagn... Toon meer

Bedrijfsgegevens

  1. Autodealer
  2. Automarktplaats
  3. Verkoper van tweedehands auto's

Informatie afkomstig van verschillende externe bronnen

Official site for Hyundai Motor America. Explore our new models, features, offers, MPG, and find dealer information all at Hyundaiusa.com.


Contactgegevens

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TrustScore 1 uit 5

129 reviews

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Beoordeeld met 1 van de 5 sterren

Hyundai Kona EV false advertising

Bought a new 2019 Hyundai Kona EV for $40000 and according to Hyundai it should drive 258 miles on full charge. After only 400 miles, despite driving lightly in Eco mode without heat or ac, the car never will go over about 226 miles in total range. The dealer had the car for 2 weeks and together with Hyundai Motor America says the car is within normal specifications despite it being widely advertised and touted as having 258 miles of total range. Hyundai is either denying there is an issue with this car or they are exaggerating the range based on EPA results which are not real world apparently so false advertising. Don't let others tell you it's because of how it's driven, if you use the car in a normal manner it will not see more than about 225 miles of range in my experience so should be selling for much less.

16 juni 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Do not trust Hyundai

Do not trust Hyundai. I had a lease for 3 years in NY and paid exactly what was agreed. I got another lease and moved to Florida, all of a sudden I am being charged tax on top of the lease. How can the highest tax state be exempt but Florida is not?

30 mei 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

DCT Transmission Failure and Defect and Horrible Customer Service

I almost got killed when the DCT Transmission in my 2017 Hyundai Tucson completely failed and lost power while merging onto the freeway. Although repaired under warranty, they refuse to acknowledge the defective DCT transmission design. Hyundai Customer Care is horrendous. The first rep was an immature boy who felt the need to laugh at my situation. The next 'manager' was a non-responsive liar. She created some B.S. story about the "Lemon Law" which my car didn't fall under - and offered a 'goodwill of $600 along with deceptively forcing you to sign your rights away with some bogus legalese. Then when you get the 'Supervisor", Dong Hoon Lee (possible nepotism hire of CEO Kyung Soo Lee), he tells you he's the end game - and offers $1000 take it or leave it, without the legalese. One week later I receive a Class Action Settlement notice regarding this car's defective transmission (so Hyundai Knew). This is horrendous service to customers who spend $30,000+ for a mode of transportation that should be dependable - and manufactured with tested components, not to be a death machine that could cause harm and injury to the driver, it's occupants, and the others on the road when it's properly serviced. Hyundai is DECEPTIVE - and their Customer Care is an embarrassment. The reviews on Glassdoor and other sites describe the problems at Hyundai - and it isn't pretty.

3 november 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

2018 Kona

Just leased a 2018 Kona. Very disappointed with performance of the car. It is ver sluggish, too much wind and tire noise. The ride is not very comfortable, very bumpy. Turning radius is very large. It does not handle very well on curves and high speed. I wish I can return or replace the car and not have to wait 3 years. Very disappointed with the whole deal

5 februari 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Brand new vehicle delivered without inspection and had major factory defect

Brand new vehicle was delivered to me without a pre-delivery inspection being performed. This lead to the dealership's failure to discover a disconnected hose between the turbocharger and intercooler. I had to bring the vehicle back to be fixed less than 10 days after taking ownership when I became suspicious of the lack of power and popped the hood myself. The Hyundai dealer was extraordinarily rude and unprofessional, and refused to acknowledge their mistake or provide compensation in any way. Complaints to Hyundai corporate were also met with deaf ears. My whole family has a Hyundai, but they just lost dozens of potential sales. Can't post review on dealer site because they use intimidation and scare tactics until you take them down.

14 september 2018
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Two thumbs up for the Hyundai Genesis sedan with the 5.0 liter V8

I just currently bought a 2012 Hyundai Genesis 5.0 R-Spec sedan I was a little skeptical at first but now I am completely satisfied this car is an absolute Beast with 430 horsepower 0 to 60 in under 5 Seconds this car more than met my expectations I bought the vehicle because it only had 21,000 miles on it I purchase an aftermarket warranty 8 year 80000 miles because the 10-year hundred thousand mile warranty is not transferable from the original owner. I've owned the car over a year now and I'm currently looking at purchasing a new Hyundai now that I know that I'm completely satisfied with this brand it seems every year that cars quality keeps getting better and better. Two thumbs up for Hyundai when it comes to the Genesis with the 5.0 V8 engine.
I'm currently looking to purchase a 2018 Hyundai Genesis sedan with the 5.0 L V8.

6 december 2017
Review zonder uitnodiging

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