HyundaiPartsDeal.com Reviews 

495
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The website was easy to navigate and the parts I ordered were as described and my order arrived on time. I was satisfied with my experience dealing with them I will deal with them again and recommend... Toon meer

Beoordeeld met 5 van de 5 sterren

Genuine part (intake manifold) at nearly half the price of the dealership. $287 vs. $538. Had my local mechanic install the part. Ended up saving $600 plus on the repairs.

Beoordeeld met 5 van de 5 sterren

No gimmicks, reasonable shipping cost, OEM parts - always feel like I am dealing with pros at this place. UPDATE!!! Bad stuff - after "verifying" my order they changed the price and are not processin... Toon meer

Beoordeeld met 1 van de 5 sterren

Horrible Customer service and business. I ordered parts from this company only to have them arrive damaged and broken. This company does not accept any accountability for itself. They are not honorabl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Automaterialenwinkel

Geschreven door het bedrijf

Are you tired of searching for the perfect Hyundai parts and accessories for your vehicle? Look no further! HyundaiPartsDeal.com is the ultimate destination for all your Hyundai auto parts needs. With over 20 years of experience, we have established ourselves as the trusted online store for genuine OEM Hyundai parts and accessories. Our commitment to providing the best parts, service, and lowest prices has made us the go-to choice for Hyundai enthusiasts and vehicle owners.

Geschreven door het bedrijf


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

495 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,2

Alle reviews

(495)

182 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Wrong Part Listed, No VIN Support, No Returns

I ordered a rear wiper motor for my 2025 Hyundai Ioniq 5. The site doesn’t support VIN lookup, so I had to rely on their catalog, which listed the wrong part (98700-NI000 instead of the correct 98700-PI000). The part doesn’t fit, and when I tried to return it unused, they refused because it’s an “electrical part.”

The mistake wasn’t mine — it was due to their incomplete catalog and lack of VIN support. Now I’m stuck with an expensive part I can’t use. If you own a newer Hyundai, double-check with a dealer before ordering here, or you risk wasting money.

17 september 2025
Review zonder uitnodiging
Logo HyundaiPartsDeal.com

Antwoord van HyundaiPartsDeal.com

Thank you for your feedback. We're sorry to hear you're not satisfied with our return policy.
We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.

Beoordeeld met 1 van de 5 sterren

Be very careful when purchasing here

Entered my VIN for the vehicle and the incorrect part came. Discarded the box and will not receive a refund box the box was discarded

9 september 2025
Review zonder uitnodiging
Logo HyundaiPartsDeal.com

Antwoord van HyundaiPartsDeal.com

Thank you for sharing your feedback. We're sorry to hear about your experience and understand your frustration. This isn’t the standard we aim to uphold, and we’re taking your comments seriously as we work to improve.

We appreciate you bringing this to our attention and hope to provide a better experience in the future.

Beoordeeld met 3 van de 5 sterren

The neutral safety switch for my 2013…

The neutral safety switch for my 2013 Accent was received as advertised in new condition, with timely delivery, and at twice the price of any OEM suppliers, but I wanted an original part for my VIN number. However, once installed (same day of receipt) the part did not function correctly and my radio kept turning on and off. I re-installed the defective part, and while the car didn't shift correctly the radio worked fine leading me to assume the new part was defective out of the box. I contacted HPD .com for an RMA and was told "as the part was open and installed they cannot authorize the RMA, but I can claim the defective part against its warranty if I visit my local Hyundai dealer (and pay) for a diagnostic report for the defective part. Once I send them a copy of the diagnostic report they will replace the defective part against its warranty claim. This process seems somewhat unethical. In my case I ordered a second part from Rock Auto, at 1/2 the price, and received the same exact replacement part, installed the part and my car and radio functions fine. First, you dont know the part is defectove until you open it and install it at which time they will not authorize its return without a dealers diagnostic report. Second, why would I want to again re-install the HPD.com defective part and drive my car to the local dealer only to pay $140/hr to have them review the failure, find the fault and provide me a diagnostic report. This entire process wreaks of a big money grab by HPD.com and the local dealer just to acquire a replacement part. Also, be sure to read the HPD.com fine print as it lists all the parts that do not qualify for return. Generally speaking, it covers just about all parts. So, my hope is that you receive the part you need and can use your ESP to determine if it will work before you open the box, otherwise, dont count on any returns without additional costs, and you can forget about any credits all together.

17 september 2025
Review zonder uitnodiging
Logo HyundaiPartsDeal.com

Antwoord van HyundaiPartsDeal.com

Thank you for your feedback. We're sorry to hear you're not satisfied with our warranty process.
We understand how important flexibility and convenience are, and we’re continuously reviewing our policies to better serve our customers.

Beoordeeld met 5 van de 5 sterren

You sent me exactly what I ordered

You sent me exactly what I ordered. However, the parts department representative at KIA of West Nyack was unwilling to help me get this part, while the parts department representative at Liberty KIA of Ramsey was very helpful. I attempted to advise both dealers of my experience and neither dealer cared !

9 september 2025
Beoordeeld met 4 van de 5 sterren

Good turn around

Ordering was easy. Part came fast and it fit.

22 juli 2025
Logo HyundaiPartsDeal.com

Antwoord van HyundaiPartsDeal.com

We believe this review may have been intended for a different business, as the details mentioned don’t match our records or the services we provide.
If this was posted in error, we’d appreciate a correction. Thank you!

Beoordeeld met 1 van de 5 sterren

They sent wrong part then won't accept return

They sent me the wrong part. They screwed up, and yet I had to make five calls and write three emails, and waste hours of time, all to finally find out they're not going to fix their mistake. Their RMA process is totally, 100% broken. I jumped through all their hoops (repeatedly), and they're playing games. They are clearly a shady company. I strongly suggest you avoid this website and all of Auto Parts Prime's other websites. There are more trustworthy options available.

2 september 2025
Review zonder uitnodiging
Logo HyundaiPartsDeal.com

Antwoord van HyundaiPartsDeal.com

We’re truly sorry to hear about your experience. It’s disappointing to know we let you down, and we sincerely apologize for the inconvenience and frustration this caused. Your feedback is not taken lightly, and we’re committed to learning from this to ensure it doesn’t happen again.

Thank you for bringing this to our attention.

Beoordeeld met 1 van de 5 sterren

Do not buy from this place

Do not buy from this place. First order was sent incorrectly. Second order was literally shipped with a hole in the bag and completely empty..

21 augustus 2025
Review zonder uitnodiging
Logo HyundaiPartsDeal.com

Antwoord van HyundaiPartsDeal.com

We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward.

Thank you for taking the time to let us know.

Beoordeeld met 5 van de 5 sterren

Good Experience

Product was offered at a price that was a good value, delivered in a timely manner, and seems to be of good quality.

21 juli 2025
Review zonder uitnodiging

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