Hy-Vee Reviews 13

I am moving lived here 14 years and had my doctor call in a prescription, and I was chatting with a former co-worker telling her about the move, and the pharmacy tech,stuck her nose into our conversation and just like that they couldn't or wouldn't fill my prescription told me to come back tomorrow. Will not use Hyvee ever again, Walmart gives better service where their employees know their roles. Moving is bad enough without having Hy-Vee employees listening in to your conversation and passing judgement.

If you are going to highlight your name as Hy-Vee RAPID delivery then you should live up to your name! The driver assigned to me didn't show up to my home for 2-hours!! That's ridiculous, The weather is great ..There is no excuse for being that late ever! It was way over my window delivery.. And the bags were terrible! I even had a damaged item! I don't recommend this store to anyone..

I just had their hibachi grill for lunch. It was a resonable price and it was cooked to ordered. Fresh, good service during lunch time.

Store on 24th Street and Broadway in Council Bluffs Iowa is awful. Have a problem? Buckle up to be treated like a stupid child. They will manipulate everything you say and talk down to you and if you don't respond when they say then it gets worse. Terrible management. Don't do it to yourself. They don't care or want to be bothered. Go ahead and talk until you are blue in the face. That's entertaining to them. I hope you aren't their entertainment.

i purchased a loaf of texas toast on 11/29/24 hours later after i returned to my home 20 miles away i notice the texas toast had mold on it and a best buy date of 11/22/24. i shouldn’t have to inspect every item i pick up for purchase to make sure it’s fresh and not moldy.

absolutely awful experience shopping at the applewood hy-vee several of the employees were stoned out of their mind as well one really racist woman who shouted lots of racial slurs at me.

Was n9t allowed to write a check for food when me and my girlfriend have been writing them there for almost a year never been asked for ID Tol today my girlfriend wasn't with me wich she wasn't several times even wrote a check for cash and got it no ID Then today my girlfriend wasn't with me and cashier refused to take the check too many double standards with employees at this store I won't shop there again

Why can't I cash in my $580.00 pick 3 lottery winning. All the other stores pay up to 599.00. Cub and also Walmart also. They always go to the back and the manager pays me. Hyvee said they have the money but are not allowed to pay it out. My wife and I spend around 800.00 monthly shopping at your lakeville minnesota hyvee store off pilot know road. This is not good customer service.

My experience with Hy-vee CS and accounting team was very pleasant and efficient. The manner they answered my questions was great! Made placing an order super seem less. I placed a bulk order and they were able to ship it out same day! Thank you Courtney from accounting in the corporate office!

I shop two or three times a week at the Jacksonville Il. store. Many of the employees out in aisles avoid you, afraid may ask a question. Most of the cashiers are quite nice and helpful. One big heavy guy, mostly where dinners are sold, is extremely noncommital and barely answers - same when he was cashiering one evening, ignores questions and occupied with conversations with other employees. Thin guy probably in fifties working the dinners is usually helpful and acts like he may enjoy his job.
Surprised about milk - best buy dates have been as early as the next day or the day of purchase and one was best buy the day before I was buying the milk!
Checkout lanes very snug for rider baskets. HyVee water bottles break and leak from pressure to open. Manager seems interested when talk to him.
People should be told to plug in carts after use. Too many special parking signs. I use a cane, 88, male - felt strange parked in expectant mothers space - but nobody knows I am not a veteran. Need to have scattered detailed indexes for finding specific items. What the heck does "gallons" have to do with anything? Dinners ok but green bean and corn sides are terrible - dumped from cans to warm water, little seasoning might help - an onion? Could identify dinner items not readily recognizable- what is that or this is often asked. Larry Flynn

Gross, this Hyvee is definitely not helpful smiles in every isle, it’s almost opposite. Rude employees that seem miserably and probably have been working there for 20 years, so they really are burnt out and miserable, and they project that and maybe should find a new job thats not in customer service. I asked this gentleman if I could get a box to send a package he gave me a flat box, that still needed to be opened and taped, which I can do and I said may I have some tape? He said they did not have any, I could use the scotch tape they have, in the past the girls have always just taped the box for me. I was just a little confused, i said you don’t any shipping tspe he said no. I had to go buy my own tape to construct the box so it was suitable to be shipped, ok that’s fine I guess but you offer scotch tape? Really, just wow. If you say you no longer can do those little helpful things just say so, but to be rude and condescending and seem do incredibly bothered by it, maybe some coaching and management classes for this gentleman might be useful.

For very many years now I have been refused the ability to buy groceries at this corporate grocery store. In the Town where I live I have been subjected to numerous threats by their employees using constant Gun and Shooting at me terminology. One of their employees has tried to physically run me over many times with her SUV in their parking lot and they do nothing. I am treated like a Criminal which I am not. I am discriminated against on an ongoing regular basis by this store. I am followed by local law enforcement when I leave this store after doing nothing wrong but simply leaving the store.
If I call management they are very cold to me and do not care. When I enter the store there is about 1 minute before they call out the exact names of 3 of my exes who have tried to take my life (kill me!) and these men have stalked me and hurt me for most of my life in the Town where I pive where no one will help me or stop these men and these highly religious fanatics from hurting me. Because these are the people who all control the Town. They all control who gets to buy food to live and survive. To hear their names over the loud speaker. To be denied the right to purchase items to eat like every regular shopper-when I have valid currency. To be told I have to be "put under the gun"--when I have CANCER. To be refused my delivery grocery order directly after major tumor surgery. The list of what HyVee employees have done to me for 3 decades now.....no one cares. Literally not 1 person. I am ALWAYS ignored and ALWAYS told to
Have a GOOD DAY
by every single person after I have been HURT
TRAUMATIZED
REFUSED HELP

I believe they openly discriminate against sex, race and disability. Everybody keeps talking about this but nobody does anything about it.