Iceland Holidays Reviews 42

We had a thoroughly great holiday

The tours were well punctual well organised and covered all the important sites
The tour guides were all very friendly and very well informed making the trips all very interesting
Hotel was excellent great setting beautiful breakfasts and superb restaurant immediately adjacent

Our rep Gareth asked us what we wanted from our holiday & booked it for us with all our excursions . He knew Iceland & tailored it to our needs . The Hotel Odensve was very clean & comfortable with excellent breakfast & restaurant attached. Staff were friendly & helpful. All excursions were excellent even when 1 was cancelled due to heavy snow we were offered refund or rebook. We can’t wait to go back to see Iceland in the summer

I dealt with Gareth throughout the planning of this holiday and have to say he is incredibly knowledgeable and patient! I had to change the holiday radically but he did this quickly and carefully. He has a solid understanding of the destination and was able to advise on clothing, activities and accommodation. I have no hesitation in recommending Iceland Holidays and Gareth.

Iceland Holidays did a great job of working with us to design our holiday. They listened to what we wanted and were able to advise - even down to which side of the plane we should take for the best views! It went really smoothly.

Booked with Iceland Holidays end to end outstanding service from Gareth, sorted out any questions and help we needed as on a 121 basis would recommend.

Iceland Holidays took away all the stress of a holiday with excursions. Picked us a fantastic hotel based on their recommendations. Faultless, stress free experience and fantastic holiday!

Really enjoyed our trip to Iceland and very happy with the route we worked out with great help from Gareth.
All the accommodation was good. The only issue we had was the breakfast at the accommodation in Fludir, which was pretty grim…..especially rather dry sliced white bread when there was an excellent bakery just around the corner. The impression was that it was all a bit of an afterthought

Great holiday-good itinerary and great support with changes in dates due to Covid - many thanks to Gareth

This was a good experience. very helpful full.

We booked a holiday with Gareth at Iceland Holidays after Tui cancelled a holiday booked with them at short notice. We were offered a wide variety of hotels and excursions and ended up staying at the lovely Eyja Guldsmeden Hotel. I really appreciated the help and guidance offered by Gareth and found him very accommodating and easy to deal with. Plus, the cost of the holiday and excursions came in at a lower price than our holiday booked with Tui! Great experience from start to finish.

We had planned to go to Iceland in May 2020 but our travel plans were disrupted by the corona virus pandemic.
Iceland Holidays were excellent in keeping us updated, and postponed our travel dates while travel was impossible. As soon as Iceland was on the green list we were given a choice of dates in July 2021, and were delighted to go.
Our travel arrangements included car hire and hotel reservations at five locations so that we could see the Blue Lagoon and the geysers specially.
All the reservations and car hire process went ery smoothly. We were expected at each hotel, and warmly welcomed. We could see that there was an extreme shortage of tourists. We were often the only guests in the dining room. Our bookings included breakfasts, and all breakfasts were substantial.
We very much enjoyed the freedom of driving ourselves, and enjoyed seeing only a small part of the Golden Circle.
Our complaints are minor. We would have liked a few maps showing the exact location of our hotels. We would also have liked more specific information on the need for COVID tests before departure and the need to book the tests two days after our return BEFORE we could catch the return flight. Of course the testing regime was hanging daily, so the info would have been available online

Had a great holiday with Iceland holidays, they go above and beyond to get everything right . Icelandair cancelled our flight on the day of departure , a phone call to Gareth of Iceland holidays and all was rescheduled to the following day including the meals I had arranged !

Would definitely highly recommend - I placed the order online and Gareth immediately got in touch to ask for more details on tailoring the holiday to our specific needs and made other suggestions accordingly. Very helpful, very well organised and hassle free!

Gareth at Icelandic Holidays was very helpful and knowledgeable. He arranged a tailor made trip just for us. He arranged everything from flights, car hire, hotels and excursions. We loved our trip especially the Secret Lagoon and staying at the Geysir Hotel. Would definitely recommend 🙂

Had a lovely trip to Iceland. Amazing place. Most of the trips ran smoothly. A couple of hiccups. Would advise to check all your confirmations as things that I thought had been booked an paid for turned out at the last minute they hadn’t been. In particular the Blue Lagoon!! Was disappointed with that and how it was handled.

I totally agree with the review telling you not too trust the good reviews they are totally false. This company goes under the following
names everestholiday.com, icelandhokidays.com, skiarrangements.com,
lakeannecy.com, deckchairholidays.com, if you want to have an enjoyable holiday and get what you paid for do not deal with any of these they are are run by the same person Gareth Gee.
I put up a review on 19th of September explaining how we paid for an apartment which we never received the value was £1920.00, we had to organise another apartment at our own expense. We received a response on the this website apologising and also one to my personal email from Gareth apologising and telling us us he would organise a refund, and a week FOC next year to make up for all the hassle. True to form, We have received no fund and no further response from this company.
I only have one star because i had to, this company does not deserve any stars, they are dishonest please do not deal with them if you wish to get what you paid for

We have had two taylor made holidays with Iceland Holidays which ran smoothly from start to finish.
We were kept aware of our itinerary as it developed and advice was freely given and our numerous questions answered.
Many thanks to Gareth and his team
A first rate holiday experience. We will be using them again next year

Oh Wow ! What a fantastic holiday we had to Iceland . this was very much a new destination for us and we were a little unsure who to book with as it was all new for us . By chance my husband found Iceland Holidays on a web search ... from start to finish they were so helpful and nothing too much trouble . they arranged a wonderful trip for us and we would highly recommend them to our friends and others . Thanks guys , we hope to be talking to you soon as this time we would like to go Whale watching!

Iceland Holidays organized a short 4 day break round the golden circle and we can honestly say it was one of the best holiday/short breaks we have ever had. We stayed at Rejakvik for 2 nights taking in the sights and sounds .. then a drive around the golden circle taking in all the sights. Two nights at the Hotel Rangor with breath taking views !! then finally on the way home we stopped off for a great experience at the blue lagoon. - not to be missed ... A fantastic experience and supported by Iceland Holidays great knowledge of Iceland .. must go again !! Fantastic

If you are planning a holiday in Iceland please do not book through Icelandholidays.com. I’ve had one of the worst experiences through this company and I would like to warn others so they do not have to go through the same stress and worry that I had to.
When I initially enquired, Gareth Gee was misleadingly very enthusiastic and helpful. After we had paid, we received our flight details & a map of Iceland in the post and nothing else. Conveniently his demeanour changed once we had deposited the money into his account.
3 weeks before we were due to fly, we had not heard anything further regarding our trip. When I attempted to contact him via both phone and email we received no response or minimal responses comprising of a few words but no answers.
We repeatedly enquired about our hotel bookings & car hire however he chose to ignore us. As our flight drew nearer and our enquiries remained unanswered, we had no choice but to phone the hotels directly to see if there was a booking for us there. Only 3 nights out of 8 were booked! You can imagine how worried we were that we had paid all this money to find that we had flights and limited accommodation in peak holiday period. Gareth was still not helpful in his responses.
A few days before our flight we received the list of our hotels we were staying at and to our disbelief the 5 previously unbooked nights were in different hotels and further away than where we had chosen to stay (near main attractions). It is obvious that these hotels were booked last minute, he was clearly keeping the money in his account for as long as possible! We had paid for breakfast in all the hotels but found that one day the breakfast was not paid for. This is Iceland (very very expensive) and as a party of 5, eating out would incur a tremendous cost. When I challenged Gareth, he did not respond.
Thankfully our holiday worked out ok, however the stress and worry Gareth put us through cast a shadow filled with dread, anxiety & stress upon the lead up to the holiday which should have been filled with excitement.
Please please do not book through Icelandholidays.com and suffer the same way we did.
He also operates as everestholidays.com.
skiarrangements.com