Would give zero stars if possible. Purchased a light in good faith thinking it wouldn’t be damaged. My bad for not checking it until I moved in to my house. Got in touch with their customer service de... Toon meer
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Quality was shocking, no self respecting person would want these lights in their homes. The customer service was even worse, took a day off to wait for the product to be collected, they failed to b... Toon meer
Disgraceful heap of junk! Bought table lamp, small and on the pricey side. Arrived with glass ball in the middle broken but no glass anywhere in the box so must have been shipped out that way! Screw a... Toon meer
I wouldn’t even give the one star, unfortunately this wasn’t an option. Prices advertised and products advertised are incorrect. Yes they respond to emails quickly, however takes 4 or more emails f... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
The Story ….. Iconic Lights burst onto the e-lighting scene 3 years ago and hasn’t looked back. It was founded alongside the LSE Retail Group offering Iconic, Stylish, Innovative, Classic & Cutting Edge lighting designs at affordable prices. The guy...
Contactgegevens
Old Wellington Road, M30 9QG, Eccles, Verenigd Koninkrijk
- iconiclights.co.uk
1,4
Zeer slecht
126 reviews
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Fantastic value and service
Ordered three lights - two table lamps and one floor lamp. All arrived very quickly, all were just as described and such great value for money!
25 oktober 2018
Review zonder uitnodiging
Quick delivery & issue resolution
Super quick delivery of 2 lamps. One had a fault, so I called customer service. They sent one to me for next day delivery and didn't require me to send the faulty one back.
Naturally it would be better to have 2 working lamps in the first place, but I cannot fault such a quick and pain free resolution.
Thanks!
22 oktober 2018
Review zonder uitnodiging
Terrible Customer Services
I wanted a wall light and didn't order enough to qualify for free shipping so it cost £5.95. So I though I'd add a lampshade as I had to pay the £5.95 anyway.
Iconic send me an email to say my wall light was out of stock. I asked if I could order it in another colour. They emailed back to say I'd have to pay postage again!
I then asked why they hadn't given me the option of ordering the other colour, rather than just processing my lampshade!
Iconic told me I could just refuse delivery of the shade but unfortunately, I was out and somebody else accepted it.
And the lampshade was a FLAT PACK, which also had a dent, and I had to put it together myself.
It looked cheap and tacky as the velcro was white and the shade is green. I decided it wasn't worth complaining but I will NEVER USE THE COMPANY AGAIN.
17 oktober 2018
Review zonder uitnodiging
Excellent Customer Service.
Ordered a Harriet Tiffany Bronze and Walnut Ceiling Fan on the 30th Sept 18, delivered by Hermes on the 3rd Oct 18. On immediate inspection found the lamp shade to have some significant damage. Contacted Iconiclights straight away and spoke to a lovely lady called Donna. Donna was remarkably helpful, courteous and professional. Donna assured us that a replacement would be shipped out immediately and we could expect to receive this in two days. That is exactly what happened. As far as company reviews are concerned, they really only have real worth when things go wrong and you experience the response of the customer service you receive. In the case of Iconiclights we give a 10/10 rating. We are very happy with the purchase, the fan/light operates very efficiently and looks very attractive. Thanks to Iconiclights for sorting out the damaged item with such speed, and a special thanks to Donna for her professional and helpful manner.
16 oktober 2018
Review zonder uitnodiging
Cute quirky and affordable
I've ordered lights from them before and I wouldn't hesitate to recommend them. They have a vast selection of lighting products and the best part if that they're affordable!
10 oktober 2018
Review zonder uitnodiging
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