iKoustic Soundproofing Reviews 561

Excellent supplier. Great to deal with, and on-time deliveries.

Friendly informed advice and prompt professional service

Good help from iKoustic team. I used their material for damping the floor noise affecting the bedroom below. It helped reduce the noise overall but the walking steps were still noticeable from the floor below

Good service from Raj
Hopefully delivery will equally as good

Great service and good product. They took note of our tight access for delivery and sent the pallet on a smaller truck

Returning customer, impressed me again with helpful communications and awesome logistics efficiency.

Pallet was well wrapped and looked likely to have been prepped to have survived a Tsunami. Thank you for providing a great service.

Brilliant service, normally most things in stock and next day delivery. My go to for acoustic related materials etc

Great excellent customer service, Great product. Definitely use again.

Fantastic experience, I searched at multiple builders merchants to find the exact products I was looking for to which I didn't find any that were suitable Ikoustic stocked all that I was looking for I ordered the same day and products were available for collection the same day brilliant service can't recommend highly enough all the staff were friendly and helpful in person and over the phone will be visiting again for the next stage of my project thanks again
Darren

Farouk from iKoustic called me back promptly after my enquiry, gave me great advice on the correct product and made sure it arrived quickly - on a day convenient to me.

Not completed our soundproofing project yet, however Raj has been very helpful and answered our questions in a manner anyone could understand.
Thank you Susan

Ordering on the website was very easy an simple. Very helpful staff on the telephone. Quantity of materials delivered was exactly right. Fitting instructions easy to follow. Delivery was 2 days early but the delivery driver could not have been more helpful. Only downside was the factory cutting of the rock wool panels was not consistent as some panels were double thickness and could not easily be trimmed. Would certainly recommend this product to others.

Superb service.

I had a great experience with iKoustic Soundproofing. From start to finish, the service was smooth and professional. Raj was incredibly knowledgeable and took the time to explain the best solutions for my needs. Delivery was prompt and hassle-free. Highly recommend iKoustic for anyone looking for soundproofing products backed by solid expertise and reliable service.

Everything arrived well packaged and on time. My builder was very happy.

Have a better pricing structure for delivery. You to charge £154 through my supplier which was more expensive than the product I was buying. The customer advisor would only reduce it to £90. When I went online as it had said I could get it for £49. If I had an extra day I would have got it with free delivery somewhere else.
I had said it was the start for more larger orders but this experience means I am unlikely to use them again now, I will purchase the products elsewhere.

Since the above the company have been in touch and explained where the delivery pricing error occurred and rectified the issue to my satisfaction.

This was a DIY project and when I called Ikoustic Farouk Forster answered the phone and he dealt with all my queries in a helpful and engaging way. He took trouble to explain the things that I did not understand and dealt with my order efficiently and swiftly.

The product was supplied within the agreed number of days.

i have never done sound proofing before , i received excellent advice and service.