BAD customer service
I'm not a hater, Ilabb is a decent clothing brand I did like some of their products but I wish their customer service could be good as their products. I have been purchasing Ilabb products for months and on my last purchase they could not deliver the ordered items for two weeks and then when I inquire about my order I received reply that their team is busy I have to wait 5 - 7 working days to get a response LOL. It's a joke to think that they can not get their orders dispatched for two weeks. Considering NZ economic situation, I thought it would be good to spend money in NZ business but I guess I'm wrong back to Gymshark, TWL etc. Hope they will get their act together soon but I won't be purchasing from Ilabb going forward.








