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Imaginatal Reviews 

661
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Honestly the best experience ever. I went to this appointment with little to no hope. My anxiety was extremely bad because of previous concerns I had. The staff there are so welcoming and accommodatin... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The sonographer was incredibly calm and patient, explaining every detail to me! We didn't feel rushed at all. She took her time to ensure we had the best view of the baby! Lovely experience !!I high... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had a great experience at the clinic. The environment is really calm, appointment was on time and nice to get scan pictures & a goody bag. Well worth the money to feel reassured.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Woman who scanned me was very friendly and made sure we were comfortable and informed with everything to do with the baby and was very helpful and managed to announce the gender to us

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Centrum voor diagnostische beeldvorming
  2. Röntgenlaboratorium

Geschreven door het bedrijf

Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.

Experience Imaginatal's Exceptional Care

Geschreven door het bedrijf

Free Rescan Policy for Early Scans
Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
Accurate Gender Scans Guaranteed
Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
Comprehensive Health Screenings
Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
Friendly and Welcoming Environment
Join our happy customers. Experience our award-winning care and welcoming staff today!

Our Rescan Policy

Free rescan

Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"

Contactgegevens

Promotion box for Imaginatal

Book Your Health Scan Today

Experience our award-winning care. Schedule your appointment now!

4,8

Uitstekend

TrustScore 5 uit 5

661 reviews

5 sterren
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Heeft 92% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,8

Alle reviews

(661)

377 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Amazing experience highly recommend…

Amazing experience highly recommend very friendly staff

8 maart 2026
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Antwoord van Imaginatal

Hi,

Thank you so much for your lovely feedback. We’re delighted to hear you had such a positive visit and that our team helped make you feel so welcome. Your recommendation means a great deal to us.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Last minute reassurance scan

Last minute reassurance scan. Took my other children who were also allowed in too. The staff were lovely, it was a calm atmosphere and it was a nice, relaxing experience.

7 maart 2026
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Antwoord van Imaginatal

Hi,

Thank you for your kind review. We’re so glad we could be there for you when you needed some reassurance, and that your visit felt calm and comfortable for both you and your family.

We really appreciate your kind words and are grateful you chose Imaginatal.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

The team were receptive and…

The team were receptive and accommodating. Well equipped place

7 maart 2026
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Antwoord van Imaginatal

Hi,

Thank you for your lovely feedback. We’re so pleased to hear that you felt well looked after and that your visit was a positive one. Creating a welcoming experience in a comfortable, well-prepared setting is very important to us, so your kind words mean a lot.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

I had a very positive experience with…

I had a very positive experience with the Imaginatal team. The staff were extremely professional, kind, and supportive throughout the entire process. They made me feel comfortable and answered all my questions patiently. Their care and attention to detail truly stood out. I really appreciate how friendly and welcoming everyone was. Thank you to the whole team for providing such excellent service. I would highly recommend Imaginatal to others.

5 maart 2026
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Antwoord van Imaginatal

Hi,

Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that your visit was such a reassuring and pleasant one. It means a great deal to know our team helped you feel at ease and supported from start to finish.

We always strive to create a caring and welcoming environment, so it’s wonderful to know that came across during your experience. Your recommendation and kind words will mean so much to the whole team.

Best wishes,

Beoordeeld met 5 van de 5 sterren

Staff are very polite and professional

Staff are very polite and professional

6 maart 2026
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Antwoord van Imaginatal

Hi,

Thank you for your lovely feedback. We’re so pleased to hear that your visit left such a positive impression.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Brilliant was fantastic did everything…

Brilliant was fantastic did everything we asked thank you so much.

4 maart 2026
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Antwoord van Imaginatal

Hi,

Thank you so much for your lovely feedback! We’re really happy to hear you had such a fantastic visit and that the team could help with everything you wanted on the day. Wishing you all the best for the rest of your journey — and we’d love to welcome you back again anytime.

Best wishes,
Imaginatal Team

Beoordeeld met 4 van de 5 sterren

staff were really helpful and friendly

staff were really helpful and friendly

25 februari 2026
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Antwoord van Imaginatal

Hi,

Thank you for taking the time to leave a review — we’re so pleased our team helped you feel welcome and well looked after during your visit.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Exceptional

Exceptional. I’ve had 2 scans here now and will definitely be going back for a 4D scan. You really get the care and compassion that you don’t get with NHS scans, you get to spend time getting to know your baby! Even get to hear the heartbeat well before NHS let you! If you ever need reassurance in between NHS scans definitely use this company! They really put my mind at ease!

22 februari 2026
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Antwoord van Imaginatal

Hi,

Thank you so much for coming back to see us — it really means a lot that you’ve trusted us twice already.

It’s lovely to hear we helped put your mind at ease, because reassurance is exactly what we hope to give you when the waiting between NHS appointments feels long. We can’t wait to welcome you again for your 4D scan and help you make even more memories.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Such a special and unique experience

Such a special and unique experience. It’s a really intimate setting and feels really personal.

28 februari 2026
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Antwoord van Imaginatal

Hi,

Thank you for sharing this — it means a lot to hear that the visit felt so meaningful for you. We’re so glad we could be part of such an important moment.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Fantastic service fast and great…

Fantastic service fast and great sonographer would highly recommend them.

19 februari 2026
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Antwoord van Imaginatal

Hi ,

Thank you for sharing your feedback. We’re delighted to hear everything ran smoothly and that you felt well looked after by our sonographer — we’ll be sure to pass your kind words on to the team. We really appreciate the recommendation and hope to see you again in the future.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

They did a great job job and we loved…

They did a great job job and we loved every bit of it

24 februari 2026
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Antwoord van Imaginatal

Hi ,

Thank you for your kind review, we’re so pleased to hear you enjoyed the whole experience. Knowing you loved every moment really means a lot to the team, and we’re grateful you chose to visit us.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Wonderful experience

Wonderful experience! Is the best thing you can get for yourself for your dear one! Will bring you peace of mind and the staff is absolutely lovely and kind!

17 februari 2026
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Antwoord van Imaginatal

Hi ,

Thank you so much for your lovely review. We’re really glad your visit left you feeling calmer and more reassured — that’s exactly what we hope to provide.

We’ll be here whenever you need us again.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Amazing service.

Amazing service.
Thank you very much.

Adrian&Mayra

23 februari 2026
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Antwoord van Imaginatal

Hi,

Thank you for taking the time to leave us a 5-star review — we’re really pleased you had a positive experience with us. It means a lot to the team, and we’d love to welcome you back anytime you need us.

Best wishes,
Imaginatal Team

Beoordeeld met 1 van de 5 sterren

TW - pregnancy loss. Awful experience.

TW - pregnancy loss. The worst experience of my life. We booked this scan back in December because I had slight bleeding and my anxiety about it was so bad we wanted peace of mind whilst waiting for our nhs scan at the early pregnancy unit. The scan was awful, the lady doing our scan did not speak to us at all even when we asked questions, she did the test in silence despite explaining why we had gone there. She did not seem to know what she was doing, the only she she asked was if our dates were right because she said we were 11 weeks pregnant which we knew was impossible because of when my period was. She said bluntly ‘it’s big but no heartbeat’ but when we asked if it was okay she said yes but did not seem sure and did not give us reassurance which is what we had gone for. The next day we managed to get an nhs scan who told us we only looked about 5 weeks pregnant, we thought we were 8 weeks and growth was less than was expected. Completely different knowledge to the scan from here. We had to come back for a scan 10 days later with the nhs and there had been no change and were told we had a missed miscarriage. This bad experience of a scan just added to our trauma, they did not even send the report like they were supposed to, or do an internal scan which they should do if the scan is unclear/no heartbeat. We did get our money back after fighting for it but avoid this place at all costs, it’s a money grabbing awful place which made the worst time in our life even worse

1 december 2025
Review zonder uitnodiging
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Antwoord van Imaginatal

We are truly sorry to read about your experience and, most importantly, about your loss. We understand how distressing and emotional this time must have been for you, and we are very sorry that you felt unsupported during your visit.

Following your appointment, the scan findings were reviewed by our Clinical Lead as they were inconclusive. As a result, you were offered a follow-up internal scan the following day to obtain clearer information and provide further reassurance. This appointment was accepted initially; however, we understand it was later cancelled, and a full refund was requested. As the scan was inconclusive, we provided a full refund in line with our policy.

We always aim to communicate sensitively and clearly, particularly in early pregnancy where uncertainty can understandably cause significant anxiety. It is never our intention to cause additional distress, and we are very sorry that this was your experience.
We wish you strength and healing during this difficult time.

Beoordeeld met 5 van de 5 sterren

Most amazing girls ever made us feel…

Most amazing girls ever made us feel very happy and comfortable

22 februari 2026
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Antwoord van Imaginatal

Hi,

Thank you so much for your lovely feedback! It means a lot to hear that our team helped make your visit feel relaxed and welcoming from start to finish. We’ll be sure to share your kind words with the clinic team 😊

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Amazing Care & Peace of Mind

After spending the first 12 weeks going back and forth to A&E and the EPU with heavy bleeding but no real answers, I was incredibly stressed. Having experienced miscarriages before, you naturally fear the worst. We managed to book a last-minute reassurance scan on the same day at Imaginatal Cardiff, and I cannot thank them enough. They discovered the cause of my bleeding, and we even got to hear our baby’s heartbeat for the first time.

The clinic is such a lovely place and so calming. Every member of staff was kind, supportive, and patient, which put me completely at ease.

We have already booked our gender scan and genuinely cannot wait to return.

26 januari 2026
Review zonder uitnodiging
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Antwoord van Imaginatal

Hi,

Thank you so much for sharing your experience with us at Imaginatal Cardiff. We’re really glad we could see you quickly when you were feeling worried, and even more so that the scan brought you some much-needed clarity and reassurance. Hearing your baby’s heartbeat for the first time is such a powerful moment — we’re honoured we could be part of that with you.

It means a lot to know our team helped you feel supported and comfortable throughout, especially after such a stressful few weeks. We’re looking forward to welcoming you back for your gender scan and helping make that visit just as special. Wishing you a calmer, happier pregnancy journey from here on in.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Warm and professional experience

Warm, friendly and professional team.

19 februari 2026
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Antwoord van Imaginatal

Hi,

Thank you for taking the time to leave us a 5-star review. We’re really pleased you felt well looked after — our aim is always to create a calm, supportive experience and make every visit feel smooth and reassuring from start to finish.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

Professional and warm experience

We just got back from our appointment in Gloucester. We had some concerns with spotting and went for a reassurance scan. The welcome was warm, and the sonographer was both professional but had a wonderful bedside manner. My wife was made to feel at ease. We were shown a number of images and even took a print away with us. We will definitely be returning

17 februari 2026
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Antwoord van Imaginatal

Hi

Thank you so much for taking the time to leave this lovely review. We’re really pleased your visit to our Gloucester clinic felt comforting, especially when you were understandably worried.

We’re glad you enjoyed seeing the images and taking a print home as a keepsake. We truly appreciate your trust and look forward to welcoming you back again.

Best wishes,
Imaginatal Team

Beoordeeld met 1 van de 5 sterren

Unfortunately would not reccomend

Unfortunately would not reccomend
We had both our gender and 4d scan at the Gloucester clinic . One staff member was at both scans and our rescan 4d. She was extremely miserable and considering this is both an anxious and exciting time for parents she made it feel like we had walked into a morgue .
We needed re scan on our 4d came back for this and images were still not able to be taken due to babies position . Sonographer tried her best and communicated all the way and offered us to come back in the week
Came out and was told very curtly by said receptionist you can come back but if you do that’s it no more and you will have to accept the photos . We took the images we had at that point as we didn’t want to return and feel that we had become a nuisance. We got 2 keying with our package which were printed awfully the picture is tiny covers about a quarter of the keyring and has all the graphics info on it - why would we want that on a key ring?
The sonographers we had were fantastic I will say and this review is not a reflection on them at all. But to walk in and feel we are interrupting a social event because we have had to stop a receptionist mid conversation to check in , for them to not once smile or show any warmth isn’t ok. I understand everyone has bad days and can’t always be expected to be cheerful as a medical professional myself I understand more than most but her manner was awful. Our pregnancy has been rough and our nhs scans can be really tough so we really wanted a nice experience which has been taken away

12 februari 2026
Review zonder uitnodiging
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Antwoord van Imaginatal

Hi

Thank you for taking the time to share this, and I’m genuinely sorry your visits to our Gloucester clinic left you feeling unwelcome. That’s the opposite of the supportive, reassuring experience we want anyone to have — especially during such an emotionally demanding stage of pregnancy.

I’m glad to hear the sonographers looked after you well, and we really appreciate you separating your feedback about them. However, it’s not acceptable that the front-of-house interaction and the way the rescan expectations were communicated made you feel like a burden. We also understand your frustration about the quality of the keyrings — the keepsakes should feel special, not disappointing.

We’d really like the chance to look into this properly and follow it up with the team involved. A member of our management team will be in contact to discuss this with you and ensure it’s addressed appropriately.

Thank you again for raising it — your feedback will be taken seriously.

Best wishes,
Imaginatal Team

Beoordeeld met 5 van de 5 sterren

The staff was lovely and made us feel…

The staff was lovely and made us feel relaxed and welcomed. Would recommend to anyone who wants to check all is ok before your nhs scan

15 februari 2026
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Antwoord van Imaginatal

Hi

Thank you for your kind words. We’re so pleased you felt comfortable and at ease during your visit — that reassurance before an NHS appointment can make a huge difference.

We really appreciate the recommendation and we’re glad we could help you feel confident that everything was progressing well.

Best wishes,
Imaginatal Team

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