Our tumble dryer stopped drying. I emailed Indesit immediately. Monday morning I got a call and by mid afternoon the problem was fixed. Fast efficient service throughout.
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Rang the number on the dryer not expecting too much as based in ireland and it was a uk number. Also have the dryer 6 years so warranty would be expired. Customer service arranged engineer to come out... Toon meer
New Washing machine; didn't understand the working mechanics. New machines do not operate like older machine which isnt obvious upon purchase. Something salesmen need to point out in store upon purcha... Toon meer
From customer service to the engineer arriving everything went so smoothly waiting time was one day.engineer sent texts to my phone saying what time he would arrive arrived on time I told him my conce... Toon meer
Quality service
Appliance did not last long
Appliance did not last long. Drum problem. But good service and got full refund.
Very efficient and helpful very quick…
Very efficient and helpful very quick to call out to repair
A very quiet dishwasher… unlike my kids!
Good brand and lovely customer service.
My Indesit washing machine is 13 years…
My Indesit washing machine is 13 years old and looks new. I have had it repaired on three occasions and I am satisfied with the result.
Milk going sour everyday and icream not…
Milk going sour everyday and icream not freezing
Exceptional customer service
Customer service and Technicians expertise. Please pay these people well who give everything in their job
Amazing service
I was hesitant to call for the repair of my tumble drier which wasn’t heating considering the prices these days but the lady on the phone was extremely helpful in registering me for the warranty, explaining everything and assuring the fact that I didn’t have to pay anything under my warranty. Best customer service experience i ever had I must say. I called on a friday and the appointment was booked for monday with 5-6 follow up messages in between to inform me of the booking. The engineer messaged me in the morning and 20 minutes prior to his arrival and literally fixed the problem in less than 10 minutes before I could finish my coffee. He accidentally poked a whole in the tube as he was working in the difficult tight space I provided him but ordered me a new one and acknowledged me about it which he could have easily left unnoticed. He was a gentleman, very professional, friendly and left the place as he found it + giving me some useful tips. Absolutely fantastic service from beginning till the end, must say I would buy the same brand again just for the service, literally can’t wait for my machine to break down again XD Highly recommend! Thank you once again!
Excellent efficient service
Excellent efficient service. Serviceman arrived promptly and fixed the machine. Very informative as to maintaining the machine in good working order.
Good service
Excellent service and engineer
Excellent service and engineer, kept me updated all the c way through. When you get support like this you can trust the brand
Excellent all round
Everything was great. The customer service agent was extremely friendly and helpful. The engineer was knowledgeable, friendly and fixed the problem very quickly. One of the best customer service experiences I have ever had.
5 Stars for Customer Service and Engineers knowledge and efficiency
My experience with Indesit service was superb. The company were fast to act, efficient and very professional. The service engineer sent me text updates and they arrived within the time specified. The engineer had my machine back up and running in super fast timing.
Great repair service.
Very good after service.but also a great washing machine.would definitely recommend.
Very good service
Professional,
From first point of contact to the…Marion
From first point of contact to the engineer s cost was 4 days. Could not be happier with the whole experience.
Engineer and service were incredible
Engineer and service were incredible, thank you.
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