Everything has been simple from organised hearing test through to filling out all legal forms. Being able to do everything on zoom made it easy and all forms were explained so I could easily under... Toon meer
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Lees wat reviewers zeggen
The people l spoke with where very informative. We went through all the noisy places l've worked over the last 30 plus years of my life. l still work today but in an aged care facility so no major noi... Toon meer
I recently had an appointment with Industrial Deafness Australia. I arrived slightly earlier and was greeted by a well mannered lady. I went into the testing room a few minutes later and was tested. A... Toon meer
Thank you for allowing us to comment on my husband's appointment with Industrial Deafness. The hearing test was on time as was the video call. Everything was explained thoroughly to us in a very... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Industrial Deafness Australia is a legal service provider that specialises in industrial deafness cases and hearing loss compensation.
Contactgegevens
4,8
Uitstekend
3K reviews
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Sent out letter to a deceased person.
My late wife who passed away in July 2024 and who has never worked in an Industrial situation, received invite to claim. IDA is yet to get back to me to explain or apologise about the issue. I'd gone to great lengths several years ago to have our names removed from companies who compile mail out lists. IDA was using a mailing list that was supplied by a company that had its ABN status removed 15 Dec 2025.
5 februari 2026
Review zonder uitnodiging
The technician did a fantastic job and…
The technician did a fantastic job and took the time to explain everything clearly to me. Since I'd never had a hearing test before, the results were a real surprise. It was a very informative and professional experience.
5 augustus 2025
Review zonder uitnodiging
Customer service
Booking of appts was excellent but that was several months ago. Since then they have not responded to emails or phone calls. I am only seeking an update, their customer service is shocking.
17 juni 2025
Review zonder uitnodiging
Antwoord van Industrial Deafness Australia
Thank you for taking the time to leave feedback. We’re very sorry to hear about your experience and understand how frustrating it must feel not to receive updates. After checking our records, we were unable to locate your details as a client in our system. This review may relate to a family member’s matter instead.
We’d love the opportunity to look into this further and ensure you receive the proper assistance. Could you please email us directly at info@idalegal.com.au with the client’s full name and date of birth? That way, we can verify and provide you with an update straight away.
We take customer service seriously and are committed to keeping our clients informed throughout the process. Your feedback helps us identify where communication can be improved, and we appreciate you bringing this to our attention.
The experience was very…easy.
The experience was very professional.Easy process to go through and the people involved were very thorough with each part.
I would highly recommend this company to any person wanting to go through this process.
24 mei 2025
They have made the whole process so…
They have made the whole process so simple and very informative. After the hearing test I was then in an interview with the Para legal who was very informative and knowledgable. Documents were signed and my application processed. My appointment was Monday by Wednesday in the mail I had received a document outlining my entitlements and a leaflet explaining what happens next.
2 juni 2025
Easy to deal with and understood my…
Easy to deal with and understood my problems better than I did
3 juni 2025
Professional and caring staff
3 juni 2025
Greeted with free water and coffee and…
Greeted with free water and coffee and snacks
Clean office
Comfortable seating
Friendly and knowledgeable staff
Free stylus pens :)
3 juni 2025
knowledgeable and patience
1 juni 2025
because every thing I needed to know…
because every thing I needed to know was told to me by Fiona and she made me feel at ease and it was all straight forward too.
2 juni 2025
Thank you for allowing us to comment on…
Thank you for allowing us to comment on my husband's appointment with Industrial Deafness.
The hearing test was on time as was the video call. Everything was explained thoroughly to us in a very easy way to understand.
We felt the we were very important clients,
Many thanks Jan Parker for Leslie Parker
8 april 2025
The staff were all very knowledgeable…
The staff were all very knowledgeable and friendly.
21 mei 2025
The whole thing!
The whole thing!! Everyone was very nice and sincere!! I struggle with anxiety really bad due to my disability!! And don’t like going out but they made me feel comfortable straight away and explained everything very clearly!! I would recommend any one to use there services. Thanks again for everything Justin Adam
28 mei 2025
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