Excellent after sales service. After 11 months a bulb failed and within minutes of emailing Industville a replacement was offered. Also flexible to swap the bulb for another. Mara was very prompt... Toon meer
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Lees wat reviewers zeggen
I recently purchased x3 'Knurled Edison Wall Light’ in black for my wife’s garden office. The garden office already had a rustic, industrial look, so these wall lights (along with LED filament bulbs)... Toon meer
I was dealt with in customer support by Lorraine, who on two occasions with my most recent order exceeded my expectations. I've had repeated orders from this firm, and always delighted with the speed... Toon meer
I have purchased lighting from Industville over the years. With some new building work at home, I have recently made further purchases. Phoning for advice on replacing a broken glass shade, I was give... Toon meer
Bedrijfsgegevens
- Lampenwinkel
- Kunsthandelaar
- Decoratie- en interieurwinkel
- Meubelwinkel
- Lampenkapleverancier
- Lampengroothandel
Geschreven door het bedrijf
Here at Industville we are dedicated to offering customers high quality, design-led lighting and furniture and supply to architects, interior designers, property developers, as well as home owners. Our extensive lighting range includes wall lights, flush mounted lights, globe cluster lights, ceiling pendants and many more, ideal for giving any room an on-trend modern or industrial twist. Whether you’re looking for pendants to enhance your kitchen island, wall lights for your bathroom, or something special to illuminate your hallway, we have the perfect light for you. With a loyal client base and globally-known customers including Lush, Starbucks, Caffe Nero, Pizza Express, Whittard, Liberty and Superdry to name a few, we are proud to get consistently good reviews. The customers are at the heart of everything we do and we are committed to providing exceptional service and high-quality products that meet statutory regulations. Our full collection can be viewed on our website or in our London based showroom, where our experienced advisors will help you find the right look for your project. Please do get in touch if you would like any further information or to discuss your design objectives. Competitive prices & trade discounts Large stock available with next day delivery within the UK London based showroom Worldwide delivery service
Contactgegevens
Link 20, Business Park, Unit 4, Bellingham Way, ME20 6SP, Aylesford, Verenigd Koninkrijk
- 020 7971 7871
- sales@industville.co.uk
- industville.co.uk
4,8
Uitstekend
9K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
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Excellent quality
Excellent quality, fabulous customer service and advice on design and metals. Very satisfied.
20 mei 2024
Super quick delivery & fantastic customer service
Super quick delivery & fantastic Customer Service.
There was a some damage to one of the items I received. I immediately got through to Customer Services to discuss it (a miracle in itself in this day and age), and my problem was resolved with a replacement arriving 2 days later.
Really good quality items at realistic prices
21 mei 2024
Very pleased with these pendant lights!
I liked the option of selecting light shades, with different light fittings and cables, rather than a fixed format. My presales email enquiry was answered promptly, as was a telephone support call for help on re -wiring with longer cable. Industville can do this for you if required. Very pleased with the look and finish of the pendant lights!
14 mei 2024
product perfect
product perfect, just like photos. great craftmanship. arrived very quickly to the USA! thank you!
16 mei 2024
Complaints proceedure …
I had reason to complain about the quality and durability of a purchase made nearly 2 years ago. My problem was dealt with swiftly and efficiently and I received replacements within 72 hours. Obviously the quality of the replacement is yet to be seen, but I cannot praise the complaints system and personnel highly enough.
10 mei 2024
Great Quality
Great feedback, fast delivery and light is excellent quality. Very happy with purchase.
15 mei 2024
The on line shop is very comprehensive
The on line shop is very comprehensive, and easy to navigate. Industville has a unique style, and adds to lighting. The reason I only gave 4 stars is due to the pricing. I find the price of bulbs high, and replacing expensive.
13 mei 2024
Great service from start to finish
Great service from start to finish, went to their showroom at Dartford to get some ideas for lighting for our living room and dining room area. Natalie was very helpful and took time to show us different lighting options and explained their bespoke service they offer. I would recommend Industville for their service and above all great quality lighting, it’s well worth visiting their showroom for lighting ideas.
7 mei 2024
No pain only gain with Industville
Innovative website, quick and efficient delivery, great price point, and lovely products.
Can’t wait to hang in our new home in France.
Thank you.
3 mei 2024
Great customer service
Great customer service. Delighted with my new lights. Just seen their new rugs and I think I might just be tempted!
9 mei 2024
Excellent customer service
Excellent customer service! Responded swiftly when we enquired about spare parts and the whole process was handled very professionally and fast without any fuss.
9 mei 2024
Promt delivery and a good item
Promt delivery and a good, quality light.
The light was on a back order but the company communicated well to keep me informed. I would definitely recommend.
2 mei 2024
Fabulous lights
Fabulous lights, exactly what I’ve been looking for. Great quality, very well packed and speedy delivery.
2 mei 2024
Great service
Great communication when ordering.
Beautiful lamp, looks perfect in our newly decorated lounge!
15 april 2024
Quality lights
Goods came very quickly and well packed and we are really happy with the quality and as described. Good comms from the company. Would recommend
7 mei 2024
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