Excellent after sales service. After 11 months a bulb failed and within minutes of emailing Industville a replacement was offered. Also flexible to swap the bulb for another. Mara was very prompt... Toon meer
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Lees wat reviewers zeggen
I recently purchased x3 'Knurled Edison Wall Light’ in black for my wife’s garden office. The garden office already had a rustic, industrial look, so these wall lights (along with LED filament bulbs)... Toon meer
I was dealt with in customer support by Lorraine, who on two occasions with my most recent order exceeded my expectations. I've had repeated orders from this firm, and always delighted with the speed... Toon meer
I have purchased lighting from Industville over the years. With some new building work at home, I have recently made further purchases. Phoning for advice on replacing a broken glass shade, I was give... Toon meer
Bedrijfsgegevens
- Lampenwinkel
- Kunsthandelaar
- Decoratie- en interieurwinkel
- Meubelwinkel
- Lampenkapleverancier
- Lampengroothandel
Geschreven door het bedrijf
Here at Industville we are dedicated to offering customers high quality, design-led lighting and furniture and supply to architects, interior designers, property developers, as well as home owners. Our extensive lighting range includes wall lights, flush mounted lights, globe cluster lights, ceiling pendants and many more, ideal for giving any room an on-trend modern or industrial twist. Whether you’re looking for pendants to enhance your kitchen island, wall lights for your bathroom, or something special to illuminate your hallway, we have the perfect light for you. With a loyal client base and globally-known customers including Lush, Starbucks, Caffe Nero, Pizza Express, Whittard, Liberty and Superdry to name a few, we are proud to get consistently good reviews. The customers are at the heart of everything we do and we are committed to providing exceptional service and high-quality products that meet statutory regulations. Our full collection can be viewed on our website or in our London based showroom, where our experienced advisors will help you find the right look for your project. Please do get in touch if you would like any further information or to discuss your design objectives. Competitive prices & trade discounts Large stock available with next day delivery within the UK London based showroom Worldwide delivery service
Contactgegevens
Link 20, Business Park, Unit 4, Bellingham Way, ME20 6SP, Aylesford, Verenigd Koninkrijk
- 020 7971 7871
- sales@industville.co.uk
- industville.co.uk
4,8
Uitstekend
9K reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great Quality
Purchased a jute rug. Came well packaged. Great quality. Communication from Industville was good throughout the ordering/delivery process
7 april 2024
Unfortunately
Unfortunately, very disappointed, the outside lights, we purchased, poor lighting!
7 april 2024
Antwoord van Industville
Thank you for taking the time to post a review.
We're sorry to hear of your disappointment with the outside lights.
A member of our support staff will contact you to try and resolve the situation.
Kind regards
Lorraine, Industville
Fantastic products
Fantastic products, reasonable prices, and wonderful serviced. I had to swap one of my recent orders and your customer service (Kat) was super helpful!
31 maart 2024
This is the 4th set of lights bought…
This is the 4th set of lights bought from this company. Great quality, lovely lighting. Good prompt delivery too
30 maart 2024
Great product
Great product - beautifully made, arrived on time and an easy website to use.
3 april 2024
Have bought lamps from Industville a…
Have bought lamps from Industville a few times. Always been fantastic.
28 maart 2024
My two wall lights arrived quickly and…
My two wall lights arrived quickly and were really well protected by the packaging. I'm often disappointed by the quality of things bought online but these lights are even better than I had hoped for .They are sturdy and beautifully made with a hand made look to them . Quite a change from the cheap plastic ones they replaced !
26 maart 2024
Antwoord van Industville
Thank you so much for your 5 star review.
We're thrilled that you're happy with quality of the lights.
Thanks again.
Kind regards
Lorraine, Industville
Stylish products at great value
Stylish products at great value. We are very happy with our purchase and are buying more as a result. Easy to order and quick delivery aswell.
30 maart 2024
Excellent quality jute rug and delivered on…
Excellent quality rug and delivered on time
30 maart 2024
Antwoord van Industville
Thank you for your 5 star review, Linda. We're delighted your happy with the quality of your Industville rug and that it was delivered on time.
Kind regards
Lorraine, Industville
Great Shade, shame it doesn’t fit
Pretty basic really lampshade did not fit the lamp holder, too small, John Lewis’s Baldwin range did, having a good returns was the only positive.
28 maart 2024
Antwoord van Industville
We are sorry to hear of any disappointment.
Our shades are designed to fit Industville holders and won't always be suitable for holders made by a different manufacturer.
We are pleased you found our returns process good.
Kind regards
Lorraine, Industville
Inspiring website, quality products
Stylish website with a great range of industrial style lighting, easy to find what you’re looking for or to get inspiration.
Quality products at sensible prices, delivered very quickly and everything well packaged, will be using again :)
18 maart 2024
Really lovely products and quick…
Really lovely products and quick delivery. Would highly recommend and I will use again.
27 maart 2024
Well packaged and cheaper than john…
Well packaged and cheaper than john lewis with free returns
26 maart 2024
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