Infrared Heating Supplies Reviews 

Heaters supplied, no issue with delivery but heaters do not have an adjustment to make level on the ceiling .

It is compact and fits the need in our bathroom.

Fast delivery, great customer service. Highly recommended. Heaters are perfect for my needs, having WiFi and being able to set them using timers is very useful. I use a smart app to control the schedules. They definitely save on energy costs.

Great product and serious seller, thanks

very knowledgeable on products, excellent recommendations and cost effective, exactly what i required, would recommend without hesitation. returning customer

Good prices and fast delivery. Had a question about installation which was quickly answered and solved my issues.

Good service all round.

The staff are friendly and really helpful.
Mohamed helped us to calculate the size of heaters needed for our rooms as we chose infrared panels, these can be used on an app on your mobile. He has offered phone assistance if I struggle to connect them as I am not very technical.
Would definitely use in the future and will return if we decide to replace our existing heating with infrared panels.

Excellent service and very friendly.
Very accommodating with delivery.

I thought the service I received was excellent & efficient

I’ve had my infrared heater for 5 years and then the remote stopped working . Mohamed sent me a new one and talked me through setting up very patiently . It’s a great heater and looks great too . I highly recommend this company .

Arrived two days later, very pleased with the service

I don't even have the heater yet, and I want to give this company 5 stars.
(I will update when I receive it)

In this modern enshitification era, these review sites have become a balance of 5's or 1's, with 3's being relegated to an unnecessary 'did their job ' -like status. It seems to be the only way to counteract poor services, slightly impacting their bottom line. But on the flip side, highlighting and promoting businesses that go above and beyond.

Mistakes happen, they're frustrating to say the least, but it's how a company deals with those mistakes that makes the difference.

In this case, it wasn't a very big mistake; a different, much larger corporate entity decided to charge me additional Tax on this item. Obviously, they're impossible to get a hold of, so I reached out to Infared to obtain further information as to why. Not only did they get back to me within minutes, after hours, but they also offered to refund the amount, and have done so before the heater has even arrived.
This is the mark of brilliant customer service, and upon this interaction alone, I would recommend this company to anyone looking for Heating Supplies.

Again, I will update when the heater arrives, but, for now, even if this thing turned up in pieces, I'd blame it on EdFex.

Advice and delivery was spot on. Haven't had the appliance fitted yet so cannot comment on the item

Good product. Much more discreet than the panel heaters. 1800w is powerful - would suggest that it can heat larger areas than advertised

Wick prompt service by phone and delivery was prompt!💪

Great product. Excellent delivery service. So far really impressed with the mirror

Great service

Excellent customer service, incredibly quick dispatch and a fantastic product - far outdid my expectations. Couldn’t be happier and would highly recommend.

Great product