Inscension.shop Reviews 18

Great service!
The team at Inscension were wonderful to deal with the entire time. The provided a "sorry for the inconvenience" refund when our product was delayed (that I didn't ask for), and then very quickly provided a full refund when it our pendant was received as it was unfortunately damaged. Everything above board and easy. I'm sorry we couldn't wait for another pendant to arrive as we were about to put our house on the market. Don't stress if you live in Australia - they were great to deal with.

Ce site est une arnaque, le colis a mis un temps incroyable à arriver . Finalement j’ai reçu un vilain colis du fin fond de la Chine avec une 50aine de timbres. J’avais commandé le plafonnier Siram environ 500€ , sur le site Inscension. Le site est magnifiquement trompeur, et indique que le design est d’Amsterdam. La qualité n’est pas là , tout est en mauvais plastique et les leds ne fonctionnaient pas. Impossible d’être remboursé : Il faut renvoyer le colis à ses frais en Chine et sans certitude de remboursement. J’ai tout jeté à la déchèterie .Ce site est une véritable arnaque très bien organisée . On ne m’y prendra plus. Je n’achèterai plus qu’en boutique ou sur des sites connus de longues dates. Soyez prudents si vous ne voulez pas perdre votre argent.

The shop looks fancy and European but you get a cheap product shipped from China with about 100 Chinese stamps on the box.
What is delivered is sub-standard. I ordered a white pendant light and a received a tan product with no cord as advertised.
Not fit for use in my home, expensive and disappointing. I have received a refund for half the order, but the second half I have to ship back to China at significant cost and effort to myself and sending it there is complex and confusing. I would not order from here again.

We recently completed the renovation of one of our homes in Spain and selected several lighting pieces and furniture from Inscension.shop. Throughout the process, we received excellent guidance in choosing the right designs for each space. The team was attentive, professional, and genuinely supportive.

My wife and I are extremely pleased with both the products and the service. The quality exceeded our expectations and the final result looks beautiful.

Really happy with my order. Bought several lights and they look amazing in our home. Great quality and good communication. Will be back for future projects.

i ordered a pending lamp, described as a high quality silk, i waited for over a month, and received poor quality lamp, not even similiar to the one i ordered, and the worst thing is that u cannot send it back on their cost... and if u decide to send it back u have to pay a lot since its a chinese product, nothing to do with netherlands

Es un timo, dicen que es una empresa noruega, pero el paquete vine de china. Las calidades nada tienen que ver con la foto. Si quieres devolverla la tienes que enviar a china y el importe lo pagas tu

I had a fantastic experience in Inscension.shop!! The team was fully available during the selection and buying process. But the most remarkable was the after sales support, great customer care!! Thanks.

As an interior design studio based in the Netherlands, we sourced several marble lamps from Inscension.shop for a high-end villa project. From inquiry to delivery, the process was seamless, communication was consistent, and their team always attentive and professional. The lamps itself exceeded expectations in both craftsmanship and design. Our client is thrilled with the result, and we look forward to collaborating again on future interiors.

i wasn't pleasant with the quality of what i orderded and they made full refund of the money.

Im very pleased with the design and quality of my new lamps. Ive ordered a few pendant lamps for my new appartment and they are amazing! Great service and great products!

I ordered 6 Circa Chairs and some lighting for our newly renovated home, and I couldn’t be happier. The team was super helpful, informative, and clear in their communication.
Their recommendations made a big difference, and everything looks amazing in our space. Great quality, great service.

highly recommend Inscension.shop!

Extremely overpriced poor quality

Vorsicht vor schlechter Qualität aus Fernost!
Einer der schlechtesten Online Shops, die ich bisher erleben durfte!

Ich habe dort drei Bilder bestellt, ohne zu wissen, dass diese aus China kommen. Ich habe mich von den Bildern auf der Homepage und den Preisnachlässen blenden lassen.

Tatsächlich waren die Bilder recht schnell da. Als ich sie ausgepackt habe, musste ich allerdings feststellen, dass die Drucke sehr schlecht waren. Da man ein 30 tägiges Rückgaberecht hat, wollte ich die Bilder zurücksenden. Auf mehrmalige Anfragen wurde erst spät reagiert. In der Antwort wurde mir mitgeteilt, dass das Rückgaberecht für Artikel im Sale nicht gilt.
In der EU sind Verkäufer im Onlinehandel allerdings verpflichtet ein 14 tägiges Rückgaberecht einzuräumen. Also habe ich Fotos von den mangelhaften Bildern gemacht und erneut um Rückerstattung der Kosten gebeten. Seitdem habe ich wieder keine Rückmeldung bekommen. Der Kundenservice ist also ebenso schlecht, wie die verkauften Produkte.

Wow, I absolutely love my modular sofa! I had it custom made in green velvet, and it turned out even better than I imagined. The velvet looks elegant, and the sofa sits real nice and firm. The team provided great service, always quick to answer my questions and keep me updated. Delivery was right on schedule. Highly recommend!

Never got my items. Ordered a month ago. Tracking says Netherlands, i live in USA and every time i check my tracking it pushes back the eta date. Spent 1.5k BEWARE Scam website. Stay far away.

I ordered two wall canvas and I received two posters for 82 euros! Stay away

It is a scam ! products sent from China with terrible quality . You order something and you receive something else !!!